Hootsuite Sales Reviews

Updated Jun 25, 2020

To filter reviews, or .
3.7
67%
Recommend to a Friend
Hootsuite CEO Tom Keiser
Tom Keiser
0 Rating
  1. "Big things on the horizon"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    It's been a crazy journey with Hootsuite over the past year. I've never grown or learned so much in a company - great things are on the horizon for 2017. - Personal Growth - Huge opportunities for career progression if you're a hustler (#BSU) and for those with the travel itch, the ability to work abroad in the global offices. - Executive Leadership - The talent this company is bringing in is awesome. The execs have brought huge changes over 2016. I especially love our CEO's transparency with weekly video updates to share what's happening at the company to connect our global offices and all departments. - Product & Customer Success - This ain't going to be no Blackberry failure story. Hootsuite's ramped up product innovation to excel in this fast-paced, competitive industry and customer success team is going above and beyond for our world class customers to keep them happy and tell their amazing stories. - Benefits - Salaries are getting more competitive, vacation is great and you'll find the most amazing community of owls (many who will become close friends).

    Cons

    Yeah, there's been many growing pains and we've lost a lot of the core OG Hootsuite people which has dampened morale a bit, but we've preserved the important values of our culture and we're shedding our start-up image to become a more respected Enterprise company.

    Continue reading
  2. Helpful (26)

    "Disappointing leadership"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hootsuite full-time for more than a year

    Pros

    Amazing caliber of worker bees. Everyone tries hard to make the company successful. Lots of resources to help salespeople be successful.

    Cons

    The CEO is so hell bent on getting his exit that after the unsuccessful attempt to sell the company for a price he felt it was worth, they continued hiring like mad just before leading up to a major layoff. What kind of company keeps hiring at full tilt only to lay off people a few weeks down the road? And just so that they can pretty up the balance sheet and make it look more attractive to buyers? Let's just say there's a reason why so many amazing leaders have left over the last year and why turnover is so high on the sales side. You only have to look at how the company has failed to develop the most basic product enhancements or how they handled the recent "re-org" where they laid off more than 100 experienced people. It's shameful. Poor leadership. I think the leadership continues to make it clear they don't really care very much about their employees -just their exit. Maybe that's why there's so little loyalty, and such a high turnover. And what's the CEO's approval rating? 62% ...yeah, that sounds about right.

    Continue reading

  3. Helpful (1)

    "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    I really enjoy working at Hootsuite, great people, a lot of passion, and both cross departmental and lateral growth opportunities are available to you. I genuinely love coming to work and seeing my colleagues everyday - they are so awesome.

    Cons

    Need to fine tune some of their leadership to build more alignment. Transparency and communication is something that could be worked on.

  4. Helpful (10)

    "Sales Manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hootsuite full-time for less than a year

    Pros

    Good product capable of penetrating market

    Cons

    Complete internal disorganization and terrible compensation.

    Continue reading
  5. Helpful (31)

    "New Execs don't get it"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than 3 years

    Pros

    A great culture, interesting people and a spirit of innovation. Great offices and the sector is fascinating. The CEO is a visionary and truly cares about his team and company

    Cons

    About 18 months ago the company started hiring senior execs from larger enterprise software companies with the plan that these senior hires would help scale the company. With the exception of the CFO this has not happened. The head of sales has instituted a culture of finger pointing and nepotism that will be familiar to many and would/could be tolerated if the previous culture hadn't been so innovative, inclusive and powerful. For some reason the culture and spirit that made the company is now viewed as a weakness and it has been replaced by a boring, soulless, 90's software sales culture that is chasing the good people out and replacing them with people who only want a job. Much of this is normal growing pains but the senior business team sees Vancouver as a weakness, and our 15+M users as evidence that we don't/can't sell high enough. The net result of all of this is negativity, a culture of old white guys who don't understand social and might as well be selling hardware in 1998. This is shaping up to be a classic business case of what not to do.... I have seen this before at other companies, thinking that the original team that came up with the idea, grew the company, and took the risks isn't smart enough to evolve. It is almost always a mistake and this will be as well. Sales at Hootsuite under the new Enterprise dream team haven't improved, growth has slowed and turnover has skyrocketed. They all work remotely, fly in to berate people, talk only to each other and never show up for company parties, social friday's or even end of quarter. It is really sad to see.

    Continue reading
  6. Helpful (6)

    "Chaotic Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for less than a year

    Pros

    Strong recent acquisitions has empowered the company's platform offering. Extremely experienced team members and leadership give confidence. Industry leader, with an ever expanding product base enabling larger deal sizes and more opportunities generally. Startup-ish culture; there's a trend towards corporate attitudes in the company driven by a desire to be more mainstream. This is crushing the culture a little but to be expected.

    Cons

    Salaries are far sub-par to any industry competitors, aside from actual startups. They ride on being a startup but in reality they are an established company using the word to justify being chaotic, disorganised and poor paying salaries. Many employees have to treat Hootsuite as a career stepping stone, knowing that it's salary isn't sustainable over time and so it's a stronger "Resume player" than anything else.

    Continue reading
  7. Helpful (1)

    "Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite

    Pros

    Wonderful, super relaxed atmosphere, lots of autonomy, travel, working with many different personality types.

    Cons

    tough place to grow your career, it's become very corporate

  8. Helpful (1)

    "Corporate Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales in Vancouver, BC
    Recommends
    Positive Outlook

    I have been working at Hootsuite

    Pros

    -Driven coworkers -Facilitate career development and growth -Strong values and honest business -Happy clients -Focus on product development

    Cons

    -Not a lot of opportunity to travel -Working in Vancouver office, not a lot of opportunity to go to other cities -They focus on startup culture which includes a lot of socializing - this is great for some but for others may not be the right fit.

    Continue reading
  9. Helpful (4)

    "A company filled with passionate, culture-focused and skilled people."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Department in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time

    Pros

    The culture at Hootsuite is awesome. I had come from working with various small businesses consisting of 3 to 10 employees over the course of the last 8 years of my life (from non-profit and interior design to branding agencies) and at first I had some hesitation transitioning into a "big company" (over 500 employees). I can say that all of those hesitations were wiped away once I started working here. The culture is a big plus for me. Obviously a fairly competitive salary matters, but I'd rather take a little less money and work with amazing, smart and entrepreneurial-minded individuals in a team setting than make a few extra bucks. I just want to say that is important to me, might not be for you though. People here are extremely friendly and having the support from people from various departments is awesome. The environment and culture here is relaxed (pretty much get to wear whatever you want and people can even bring dogs) but I do say that people are passionate and work hard when they are here. I appreciate and respect that. Overtime is not expected to be a "good performer" that I've experienced in every job except this one. People leave when their work day is over, but when they are here, they're friendly but still get stuff done. It's refreshing. As far as benefits and all of the fine print, they were very upfront before I started with benefits and compensation and I found it to actually be pretty competitive (remember, there's lots of departments and lots of people so benefits and salaries may differ). It's definitely a step up from not being able to take vacation because you're over worked in a small company that only allows you to take long weekends and not extended holidays. In fact, they discourage overtime and not taking vacations! There's a lot of small "perks" that paint the bigger picture. Everything is modern and well-maintained and the interior design has had a lot of TLC put into it. The open atmosphere and "flat" organization is something I dig so it fits my personality. When I first started, I was even able to express my desire to expand my skills and move up eventually and they were very receptive. I find the management to be approachable and extremely friendly. I've had a bad taste from bad management in previous companies where it was hard to approach them and express issues, requests and even feedback. Here it's very circular and open.

    Cons

    Obviously everything has it's cons, but for me, the pros outweigh the cons by a landslide. The "open" space may not jive well for people who need privacy to focus. They definitely hire a certain type of personality: people who are driven, passionate, friendly and have an interest in a variety of areas. It definitely helps to be outgoing here. They have a strong collaboration and team-focus attitude so it's important that people be willing to step outside their comfort zones and work well with a variety of people and personalities. It's easy to get distracted here (but that's not really a con, more like something you'll need to get used to) because people are so friendly and there other things like a great kitchen, gym, nap rooms, ping pong, foosball and more. It's actually pretty tough for me to come up with a lot of cons. I mean, I can nit pick, but the role I'm in is perfect thus far and my team is incredible.

    Continue reading
  10. Helpful (3)

    "Working at Hootsuite has been the most rewarding career experience I have ever experienced."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Vancouver, BC
    Recommends
    Positive Outlook

    I have been working at Hootsuite full-time for more than a year

    Pros

    - You get to bring your (well behaved) dog to work! - Free Yoga, etc. classes - Extremely approachable and available C Suite. - Great career progression opportunities

    Cons

    - Open space office (if you have difficulties concentrating in this type of environment, this could be a huge struggle). - Unfortunately, the company has outgrown it's original HQ and therefore there is a huge locational divide between some departments (dev and sales, for example).

    Continue reading
Found 17 reviews