Hootsuite Reviews

Updated Jul 23, 2021

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Found 447 of over 501 reviews

3.8
75%
Recommend to a Friend
90%
Approve of CEO
Hootsuite CEO Tom Keiser
Tom Keiser
41 Ratings
Pros
  • "Work life balance is really good(in 42 reviews)

  • "Developers you get to work with are great people for the most part(in 37 reviews)

  • Cons
  • "Constant strategy changes with little transparency from HQ in Vancouver(in 21 reviews)

  • "Growing pains that any company goes through(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great Place to Work

      Jul 22, 2021 - Talent Acquisition Coordinator in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      supportive team, fun environment, great pay

      Cons

      none I can think of

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    2. 5.0
      Current Employee, more than 1 year

      Excellent company with a comeback story being written

      Jun 24, 2021 - Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - New CEO is bringing the company in the right direction - Excellent, world-class culture and management team. Empathetic and are true mentors - Excellent benefits and PTO - Diversity and inclusion initiatives are tangible and real Love working here!

      Cons

      - Product is still playing catch-up. Nothing special to differentiate. - A lot of change happening right now to shift from a complacency to hyper growth. Feels like a start-up again - Social media space is an usual space for SaaS because your product relies on APIs you have no control over

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      1 person found this review helpful
    3. 4.0
      Current Employee

      A good place to work

      Jun 9, 2021 - Core Services in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They are agile and care about their employees. Great CEO and Chief People officer. Teams are friendly and are hard working. There is a lot of flexibility and employee benefits such as RRSP matching, wellness (week off), 1/2 Fridays off in the summer. DE&I initiatives underway. It's global and the work is interesting.

      Cons

      Sometimes too fast paced and/or expectations re: turnaround times. Resourcing can be tight at times.

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    4. 5.0
      Current Employee

      Engaging company with excellent benefits

      May 28, 2021 - Social Media Strategist in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Every day is different (in a good way) and projects are interesting and engaging - Benefits are improving daily it seems. RRSP matching, wellness week, lots of giveaways and nearly 5 weeks of vacation days. Very happy! - Company executives are active and listen to employees - Clear and aligned goals

      Cons

      - Some growing pains as we move from hyper growth to a mature company - Some separation/isolation between regional offices - Product and customer support need improvement

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      1 person found this review helpful
    5. 5.0
      Former Employee, more than 1 year

      Lots of great perks

      Jun 24, 2021 - Anonymous Employee in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great work atmosphere - Fair Wage - Fun office space - Cool employee events - Decent Benefits

      Cons

      - Work load can be overwhelming sometimes, but keeps you busy and the pros really out-weigh the con!

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    6. 3.0
      Current Employee

      Good

      Jul 23, 2021 - RVP, Sales in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work there for long enough

      Cons

      work too much for me

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    7. 1.0
      Current Employee, more than 5 years

      Look somewhere else

      Mar 21, 2021 - Product Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Teammates are fantastic and a great bunch of decent people - Perks are not so bad, they are improving - Really good work-life balance - Big user base, so there's demonstrably big impact you can sell at your next opportunity - Good name for your resume

      Cons

      - CEO sold himself as this affable down to Earth guy, who reads "how to be an anti racist" before bedtime. Reality is that his strategy focused on hyper growth is having a huge human cost, pushing out the little remaining worthy talent we had left. Nothing he says or does inspires confidence anymore. - Our churning rates are at 40%, meaning that out of 100 new people we hired into the workforce in Q1, 60 current employees left (actual highlight of latest all hands). - DE&I is just platitudes and words. Leadership still is, and will continue being, a straight white male sausage fest. Salaries are hugely skewed towards men. Beware if you identify as a woman or are a POC. - CTO keeps bringing in cronies from previous company Sitecore, based in US with big fat salaries. All other department budgets are shrinking.

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      7 people found this review helpful
    8. 4.0
      Former Employee

      Fast growth, be ready to hustle

      May 7, 2021 - Data Analyst in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great offices with nice perks. Learn lots on the job. Fun energetic culture

      Cons

      Some lack of direction from management. Things move a bit too fast sometimes.

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    9. 4.0
      Current Employee, less than 1 year

      So far, a great place to work

      May 9, 2021 - Senior Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Renewed guiding principles and benefits in Canada. Flexible work life balance. Great leaders.

      Cons

      Some legacy politics still around

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    10. 2.0
      Current Employee, more than 5 years

      Good people, but leadership doesn't care about DE&I

      Jan 25, 2021 - Product in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Really great team of talented people -Learning-based role to boost career growth -Company has shifted to permanent remote options (with an office option available post-COVID)

      Cons

      -EXTREME lack of diversity in leadership (mostly white men). The CTO frequently talks about "diverse candidate pools" for leadership positions, but an extremely high percentage of new leaders are white men from his previous company (Sitecore) -Recently hired an SVP of sales who ran for political office on an anti-immigration platform (potentially due to a lack of DE&I checks when hiring leadership) -Lots of lipservice from the leadership team around diversity, equity, and inclusion, but no actual changes -High rate of employee turnover

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      13 people found this review helpful
    Viewing 1 - 10 of 447 Reviews

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