Hootsuite Reviews

Updated Jan 26, 2021

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3.7
70%
Recommend to a Friend
99%
Approve of CEO
Hootsuite CEO Tom Keiser
Tom Keiser
12 Ratings
Pros
Cons
  • "Vancouver is really still the heart of the organization and it feels like good work in the Toronto office goes unnoticed(in 19 reviews)

  • "Growing pains that any company goes through(in 14 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "amazing team and growth opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Analyst in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    Smartest people you will work with

    Cons

    a lot of directions to progress work

  2. "Good culture"

    4.0
    Former Employee - Junior Developer in Vancouver, BC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Hootsuite full-time for more than a year

    Pros

    You can expect constant feedback and guidance. It's a good place to start a career for they are obsessed with having a highly competitive team. Lots of training and great transparency.

    Cons

    Salary could be more competitive.


  3. "It's ok"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Neutral Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than 3 years

    Pros

    Employee focused and works for enery-driven employees

    Cons

    Stressful environment and lack of process standards

  4. "Good people, poor management"

    4.0
    Former Employee - Senior Marketing Manager in Vancouver, BC

    I worked at Hootsuite full-time

    Pros

    smart, bright, fun group of colleagues

    Cons

    didn't IPO or exit like expected

  5. "The tide is turning - for the better"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Implementation Consultant in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than 3 years

    Pros

    New CEO, trusted leadership, willingness to win

    Cons

    Product lags competition, product is too complicated for customers to use and very disjointed.

    Continue reading
  6. "good place to learn"

    2.0
    Current Employee - Commercial Account Executive in Toronto, ON

    I have been working at Hootsuite full-time

    Pros

    great to get initial experience, get to work with variety of products.

    Cons

    not hitting quota is normal, pay is below market average. tenured team members have commented if majority started hitting quota they'd simply raise targets, mid management has culture of supporting stars and seem content with turnover in most of the team. have to tolerate plenty of confusion in processes. steer clear if you're serious about making good comp; it isn't impossible here, but know you have to overcome a lot of bs.

  7. "Good people, but leadership doesn't care about DE&I"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hootsuite full-time for more than 5 years

    Pros

    -Really great team of talented people -Learning-based role to boost career growth -Company has shifted to permanent remote options (with an office option available post-COVID)

    Cons

    -EXTREME lack of diversity in leadership (mostly white men). The CTO frequently talks about "diverse candidate pools" for leadership positions, but an extremely high percentage of new leaders are white men from his previous company (Sitecore) -Recently hired an SVP of sales who ran for political office on an anti-immigration platform (potentially due to a lack of DE&I checks when hiring leadership) -Lots of lipservice from the leadership team around diversity, equity, and inclusion, but no actual changes -High rate of employee turnover

    Continue reading
  8. "Meh"

    2.0
    Former Employee - Sales Executive in Vancouver, BC

    I worked at Hootsuite full-time

    Pros

    Great culture and great teamates

    Cons

    Horrible growth opportunities. Not desisve in direction

  9. "Loved it!"

    5.0
    • Career Opportunities
    Former Employee - Commercial Account Executive in Vancouver, BC

    I worked at Hootsuite full-time

    Pros

    Most chill place to work ever.

    Cons

    Just doesn’t pay enough. Sprout really hurting business.

  10. Helpful (3)

    "Great people. Questionable senior product leadership"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Leader 
    Negative Outlook
    No Opinion of CEO

    I have been working at Hootsuite full-time

    Pros

    Great coworkers Mid-level managers are trying their hardest to shield people from senior product leadership missteps and incompetence (directors, VPs) Good work-life balance

    Cons

    People joke about sitecore mob but it's no joke. Senior product leadership is highly opinionated but incompetent. They are not product people. They should be in marketing or sales. High turnover, this will continue if we don't make changes in the product leadership.

    Continue reading
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