Hootsuite Reviews
Updated Jul 23, 2021
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Personnel/Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labour & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Part-time
- Apprentice
- Full-time
- Intern
- Freelance
- Contract
Select a location...
- Worldwide
- Canada - All Cities
- - British Columbia
- - Vancouver, BC Area
- - West Vancouver, BC
- - Ontario
- - Kitchener, ON Area
- - Toronto, ON Area
- Australia - All Cities
- - New South Wales
- - Sydney, Australia Area
- Bangladesh - All Cities
- - Dhaka
- - Dhaka, Bangladesh Area
- France - All Cities
- - Ile-de-France
- - Paris, France Area
- Mexico - All Cities
- - México
- - Mexico City, Mexico Area
- Romania - All Cities
- - Bucuresti
- - Bucharest, Romania Area
- Singapore - All Cities
- - Singapore, Singapore Area
- United Kingdom - All Cities
- - England
- - London, United Kingdom Area
- United States - All Cities
- - California
- - San Francisco, CA, United States Area
- - Massachusetts
- - Boston, MA, United States Area
- - Oregon
- - Portland, OR, United States Area
- - Washington State
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 447 of over 501 reviews
Popular
- Popular
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest first
Recommend to a Friend
Approve of CEO
Tom Keiser
41 Ratings
Pros
"Work life balance is really good" (in 42 reviews)
"Developers you get to work with are great people for the most part" (in 37 reviews)
Cons
"Constant strategy changes with little transparency from HQ in Vancouver" (in 21 reviews)
"Growing pains that any company goes through" (in 14 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee★★★★★
Pros
supportive team, fun environment, great pay
Cons
none I can think of
- Current Employee, more than 1 year★★★★★
Pros
- New CEO is bringing the company in the right direction - Excellent, world-class culture and management team. Empathetic and are true mentors - Excellent benefits and PTO - Diversity and inclusion initiatives are tangible and real Love working here!
Cons
- Product is still playing catch-up. Nothing special to differentiate. - A lot of change happening right now to shift from a complacency to hyper growth. Feels like a start-up again - Social media space is an usual space for SaaS because your product relies on APIs you have no control over
Continue reading - Current Employee★★★★★
Pros
They are agile and care about their employees. Great CEO and Chief People officer. Teams are friendly and are hard working. There is a lot of flexibility and employee benefits such as RRSP matching, wellness (week off), 1/2 Fridays off in the summer. DE&I initiatives underway. It's global and the work is interesting.
Cons
Sometimes too fast paced and/or expectations re: turnaround times. Resourcing can be tight at times.
Continue reading - Current Employee★★★★★
Pros
- Every day is different (in a good way) and projects are interesting and engaging - Benefits are improving daily it seems. RRSP matching, wellness week, lots of giveaways and nearly 5 weeks of vacation days. Very happy! - Company executives are active and listen to employees - Clear and aligned goals
Cons
- Some growing pains as we move from hyper growth to a mature company - Some separation/isolation between regional offices - Product and customer support need improvement
Continue reading - Former Employee, more than 1 year★★★★★
Pros
- Great work atmosphere - Fair Wage - Fun office space - Cool employee events - Decent Benefits
Cons
- Work load can be overwhelming sometimes, but keeps you busy and the pros really out-weigh the con!
- Current Employee★★★★★
Pros
work there for long enough
Cons
work too much for me
- Current Employee, more than 5 years★★★★★
Pros
- Teammates are fantastic and a great bunch of decent people - Perks are not so bad, they are improving - Really good work-life balance - Big user base, so there's demonstrably big impact you can sell at your next opportunity - Good name for your resume
Cons
- CEO sold himself as this affable down to Earth guy, who reads "how to be an anti racist" before bedtime. Reality is that his strategy focused on hyper growth is having a huge human cost, pushing out the little remaining worthy talent we had left. Nothing he says or does inspires confidence anymore. - Our churning rates are at 40%, meaning that out of 100 new people we hired into the workforce in Q1, 60 current employees left (actual highlight of latest all hands). - DE&I is just platitudes and words. Leadership still is, and will continue being, a straight white male sausage fest. Salaries are hugely skewed towards men. Beware if you identify as a woman or are a POC. - CTO keeps bringing in cronies from previous company Sitecore, based in US with big fat salaries. All other department budgets are shrinking.
Continue reading - Former Employee★★★★★
Pros
Great offices with nice perks. Learn lots on the job. Fun energetic culture
Cons
Some lack of direction from management. Things move a bit too fast sometimes.
- Current Employee, less than 1 year★★★★★
Pros
Renewed guiding principles and benefits in Canada. Flexible work life balance. Great leaders.
Cons
Some legacy politics still around
- Current Employee, more than 5 years★★★★★
Pros
-Really great team of talented people -Learning-based role to boost career growth -Company has shifted to permanent remote options (with an office option available post-COVID)
Cons
-EXTREME lack of diversity in leadership (mostly white men). The CTO frequently talks about "diverse candidate pools" for leadership positions, but an extremely high percentage of new leaders are white men from his previous company (Sitecore) -Recently hired an SVP of sales who ran for political office on an anti-immigration platform (potentially due to a lack of DE&I checks when hiring leadership) -Lots of lipservice from the leadership team around diversity, equity, and inclusion, but no actual changes -High rate of employee turnover
Continue reading
Join the Hootsuite team
Popular Careers with Hootsuite Job Seekers
Work at Hootsuite? Share Your Experiences
Hootsuite
Click to Rate