Hootsuite Reviews

Updated Jul 2, 2020

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3.6
63%
Recommend to a Friend
52%
Approve of CEO
Hootsuite CEO Ryan Holmes
Ryan Holmes
228 Ratings
Pros
  • "Very great company culture, work life balance(in 36 reviews)

  • "Great people that are also quite capable of being client partners in guiding them to maximize their Hootsuite investment(in 35 reviews)

Cons
  • "Vancouver is really still the heart of the organization and it feels like good work in the Toronto office goes unnoticed(in 19 reviews)

  • "Growing pains that any company goes through(in 14 reviews)

More Pros and Cons
  1. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Specialist in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at Hootsuite full-time

    Pros

    Small company ideals with a growing big company mindset.

    Cons

    None that I can easily think of just yet - it's a tough time for businesses globally and with that, Hootsuite is fairing well. Good choices the leadership has made in the past has us weathering the storm well.

  2. "Overall a great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than 5 years

    Pros

    - Work with smart people on challenging projects - Kind, empathetic co-workers - Pretty good work/life balance - Good Software Development managers - Lots of opportunities for learning and career growth

    Cons

    - As the company has grown, it has gotten less agile and exciting, more of a corporate feel - Less autonomy for teams, more long term planning, more top-down projects, increasing focus on predictability above all else

    Continue reading
  3. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Talent Acquisition in Vancouver, BC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Hootsuite full-time for more than a year

    Pros

    Flexibility and great people and projects

    Cons

    High turnover unfortunately, changing priorities

  4. Helpful (1)

    "Great People, Poor Management and Front-end Practices"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hootsuite full-time for more than 3 years

    Pros

    - Great learning opportunities for those beginning their careers - Developers you get to work with are great people for the most part - Good work/life balance; a pretty social company - Lots of interesting problems that need fixing

    Cons

    - Management fails to listen to development concerns and continually forces new features despite pretty large issues in underlying systems and development practices - Lack of focus on building quality UI/UX despite their desire to "make UI/UX a differentiator" - CEO is purely in it for himself rather than putting the company first (he's a 45 year old party boy that abuses the office for his own pleasure; ex his party room at the office that only he gets to use) - Past sexism issues that were ignored by multiple levels of management until someone on a completely different team got involved (all but one of these managers are still there)

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  5. "great environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Developer in Surrey, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hootsuite full-time for more than 10 years

    Pros

    Friendly, casual, fresh foods, so far productive

    Cons

    Slow process sometimes, too rough plan

    Continue reading
  6. Helpful (2)

    "Product lacking cohesiveness"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    Great people that are also quite capable of being client partners in guiding them to maximize their Hootsuite investment.

    Cons

    The product itself lacks polish and "common sense" engineering. Product teams work in silos which creates a user experience that is incohesive. Lots of instability within the management group which creates an unstable environment for the employees.

  7. Helpful (2)

    "Flexible but challenging"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    Flexible schedule and environment to work in

    Cons

    Constant changes, lack of support.

  8. "Software developer coop"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I have been working at Hootsuite

    Pros

    Very great company culture, work life balance

    Cons

    No extra benefit for coop

  9. Helpful (1)

    "Great workplace with a friendly team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Customer Support Advocate in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for less than a year

    Pros

    Hootsuite ensures that you are comfortable with the working conditions and makes you feel welcomed to the team. There is a lot to learn and networking in the office is very easy!

    Cons

    You only get 30 minutes for lunch.

  10. "Great company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than 3 years

    Pros

    Flexible work environment and autonomy. Decentralized environment.

    Cons

    Salary is lower than market rate.

Found 362 reviews