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Hootsuite Reviews

Updated Nov. 24, 2022

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Found 616 of over 674 reviews
3.9
68% Recommend to a Friend
Hootsuite CEO Tom Keiser
57% Approve of CEO

Found 597 of over 674 reviews

3.9
68%
Recommend to a Friend
57%
Approve of CEO
Hootsuite CEO Tom Keiser
Tom Keiser
139 Ratings
Pros
  • "Good work life balance, fully remote(in 48 reviews)

  • "Lots of great people and good projects(in 43 reviews)

  • Cons
  • "Salespeople keep leaving to go elsewhere as pay/career growth seem limited(in 12 reviews)

  • "Pace: While the business is still growing, it's no longer in hyper-growth mode(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of Hootsuite and is not affected by filters.

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    1. 5.0
      Current Employee

      Amazing Company and Great Work Culture

      Sep. 21, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing Work-Life balance and great people within the org

      Cons

      None that I can think of

      Be the first to find this review helpful
    2. 3.0
      Former Employee, less than 1 year

      NIce while it lasted

      Nov. 24, 2022 - Inbound Content Marketing in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay, benefits, and people.

      Cons

      Layoffs are a regular thing.

      Be the first to find this review helpful
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    4. 3.0
      Former Employee, less than 1 year

      Overall ok until recently, seems like things are quickly going south

      Nov. 21, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - The most amount of cumulative vacation days I've ever had - Comprehensive benefits - Opportunity to work on exciting projects - A lot of the people are really cool and fun to work with

      Cons

      - Cancelled promotion cycle for fall, likely same thing will happen in the spring - Hires from 2021 were laid off, people hired 3 weeks before the August lay off were laid off... two lay offs within 3 months of each other - Felt at competition with people on the same team who were supposed to be working collaboratively together for a common goal - Spent a lot of money on a marketing rebrand instead of investing that effort in the actual product

      1 person found this review helpful
    5. 4.0
      Current Employee, more than 3 years

      Good company but the future is unclear

      Nov. 3, 2022 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive salary, good work-life balance and good benefits.

      Cons

      No clear career path for some roles. The company had a major layoff in 2022.

      2 people found this review helpful
    6. 2.0
      Former Employee, more than 3 years

      Frat party

      Nov. 22, 2022 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing at all, maybe the office

      Cons

      Horrible frat culture, layoffs, dying revenues

      Be the first to find this review helpful
    7. 4.0
      Current Employee, more than 1 year

      Change

      Nov. 2, 2022 - Enterprise AE 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Good pay * Amazing wellness support ( this is the only company that delivers on all promises) * amazing team, talented people

      Cons

      * lots of ambiguity at this time * Company is rebuilding its processes, so it requires lots of flexibility * Hard to get visibility

      Be the first to find this review helpful
    8. 3.0
      Former Employee, more than 1 year

      Good people, no process

      Nov. 13, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Individual teams are good and collaborative Cool office space

      Cons

      Management lacks insight - they hired people in Q1 of 2022 and then laid of more than they hired later. On demand work vs process oriented work. Sometimes it is frustrating as you need to change priorities often. Failure to go public after multiple attempts. Even the new management was not able to take public. Most likely to be acquired.

      Be the first to find this review helpful
    9. 4.0
      Current Employee, more than 3 years

      Great place to work

      Oct. 26, 2022 - Anonymous Employee in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, great culture, fair compensation, excellent benefits, and room for growth and opportunity.

      Cons

      Silos between different teams in the company.

      1 person found this review helpful
    10. 3.0
      Former Employee, more than 1 year

      Great people, terrible leadership, outdated platform

      Oct. 31, 2022 - Customer Service Manager (CSM) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - They hire great talent and great characters - Strong current and alumni employee community for support - Offer opportunities to explore other career progressions through the stretch program - great benefits, vacation time policies - brand recognition

      Cons

      - leadership taking shortcuts to patch holes in process/platform - outdated infrastructure which leads to high number of CX bugs, inability to seamlessly integrate with partner products or acquired technologies (i.e. Hootsuite Impact was an acquired piece of software from 5+ years ago and still not fully integrated within the core platform) - No data team - analytics are formulated without care and there are no resources assigned to address it - Lack of Canadian identity with current leadership team - Lack of diversity amongst leadership despite suggested efforts. Most are caucasians, male.

      Continue reading
      6 people found this review helpful
    11. 5.0
      Former Employee, less than 1 year

      Great Working Environment

      Oct. 20, 2022 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people. Latest Tech Stack. Great Benefits.

      Cons

      Was let go as part of 30% lay-offs only two months after they had hired a big number of people through a hiring sprint. Irresponsible on their part to hire so readily and realize two months later that they shouldn't have. Leadership failure.

      2 people found this review helpful
    Viewing 1 - 10 of 597 Reviews
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    Hootsuite Reviews FAQs

    Hootsuite has an overall rating of 3.9 out of 5, based on over 674 reviews left anonymously by employees. 68% of employees would recommend working at Hootsuite to a friend and 48% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Hootsuite employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Hootsuite. This rating has improved by 12% over the last 12 months.

    68% of Hootsuite employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hootsuite 4.3 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

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    Glassdoor has 674 Hootsuite reviews submitted anonymously by Hootsuite employees. Read employee reviews and ratings on Glassdoor to decide if Hootsuite is right for you.