Hootsuite Reviews

Updated May 9, 2021

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3.7
76%
Recommend to a Friend
91%
Approve of CEO
Hootsuite CEO Tom Keiser
Tom Keiser
29 Ratings
Pros
  • "Work life balance is really good(in 42 reviews)

  • "Developers you get to work with are great people for the most part(in 37 reviews)

  • Cons
  • "Constant strategy changes with little transparency from HQ in Vancouver(in 21 reviews)

  • "Growing pains that any company goes through(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great place to work

      Feb 20, 2021 - Marketing Specialist in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company to work For career development

      Cons

      Nothing too remarkable is a good place to work

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    2. 4.0
      Current Employee, less than 1 year

      So far, a great place to work

      May 9, 2021 - Senior Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Renewed guiding principles and benefits in Canada. Flexible work life balance. Great leaders.

      Cons

      Some legacy politics still around

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    3. 4.0
      Former Employee

      Fast growth, be ready to hustle

      May 7, 2021 - Data Analyst in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great offices with nice perks. Learn lots on the job. Fun energetic culture

      Cons

      Some lack of direction from management. Things move a bit too fast sometimes.

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    4. 1.0
      Current Employee, more than 5 years

      Look somewhere else

      Mar 21, 2021 - Product Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Teammates are fantastic and a great bunch of decent people - Perks are not so bad, they are improving - Really good work-life balance - Big user base, so there's demonstrably big impact you can sell at your next opportunity - Good name for your resume

      Cons

      - CEO sold himself as this affable down to Earth guy, who reads "how to be an anti racist" before bedtime. Reality is that his strategy focused on hyper growth is having a huge human cost, pushing out the little remaining worthy talent we had left. Nothing he says or does inspires confidence anymore. - Our churning rates are at 40%, meaning that out of 100 new people we hired into the workforce in Q1, 60 current employees left (actual highlight of latest all hands). - DE&I is just platitudes and words. Leadership still is, and will continue being, a straight white male sausage fest. Salaries are hugely skewed towards men. Beware if you identify as a woman or are a POC. - CTO keeps bringing in cronies from previous company Sitecore, based in US with big fat salaries. All other department budgets are shrinking.

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      6 people found this review helpful
    5. 5.0
      Current Employee

      Great work life balance

      May 4, 2021 - Software Developer in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance, fully remote

      Cons

      lots of legacy stuff, lots of people leave and new people come

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    6. 4.0
      Current Employee

      Great company

      May 1, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, great products, talented people

      Cons

      Takes too long to make a decision

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    7. 4.0
      Former Employee, more than 1 year

      Fun place to work

      Apr 22, 2021 - Software Developer in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Technical leadership has become much stronger in the past year - Fun culture and office life when it's open - Strong atmosphere of diversity and inclusion - Good career advancement opportunities

      Cons

      - Some difficult personalities in the tech organization

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    8. 5.0
      Current Employee, more than 1 year

      Solutions Consultant

      Apr 8, 2021 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent collaboration with managers, peers and other internal teams

      Cons

      Information regarding the platform is scattered in too many places and it can cause headaches

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    9. 3.0
      Current Employee, more than 1 year

      Depends on your priority

      Apr 18, 2021 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits improving recently, RRSP matching a tad bit late but better than never Remote work, trusting managers

      Cons

      Needs to improve pay structure, too much work for too less a pay when compared to other tech companies Tempted too often to look elsewhere for better growth opportunities

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    10. 2.0
      Current Employee, more than 5 years

      Good people, but leadership doesn't care about DE&I

      Jan 25, 2021 - Product in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Really great team of talented people -Learning-based role to boost career growth -Company has shifted to permanent remote options (with an office option available post-COVID)

      Cons

      -EXTREME lack of diversity in leadership (mostly white men). The CTO frequently talks about "diverse candidate pools" for leadership positions, but an extremely high percentage of new leaders are white men from his previous company (Sitecore) -Recently hired an SVP of sales who ran for political office on an anti-immigration platform (potentially due to a lack of DE&I checks when hiring leadership) -Lots of lipservice from the leadership team around diversity, equity, and inclusion, but no actual changes -High rate of employee turnover

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      12 people found this review helpful
    Viewing 1 - 10 of 440 Reviews

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