Hootsuite Reviews

Pros

Before I go on, quick note: everything varies team to team, leader to leader. If you're considering working at Hootsuite, I strongly recommend speaking to a few people currently on the team you're interested in joining. -Flexible work culture: Employees are trusted to fulfill their responsibilities on their own accord. Work times, locations, and approach can all be molded to your lifestyle. This of course varies... team-team though. I also felt that most colleagues were relatively easy-going. -Collaborative: Generally, in my experience, teams are collaborative and open to cross-silo input. -Room for Creativity: Despite Hootsuite's size, there are processes that are lacking or outdated. As such, there's room to shape the role that you're in and bring new ideas forward. I never felt beholden to a certain approach to anything. -Interesting Product, Ecosystem, and Partners: Hootsuite is so much more than the simple social media scheduling tool you may know about. There's several modules within the enterprise platform, multiple partners to resell, and 200+ tech ecosystem integrations - all of which make selling and supporting Hootsuite intellectually more interesting than you may think. Broad Scale: Hootsuite has an impressive footprint across small, medium, and large businesses, across multiple verticals. This helps reduce monotony in sales + service roles.

Cons

While I really enjoyed working at Hootsuite, every pro listed above does come with a downside. Product Strategy: The product direction can be spread between to SMB, Mid-Market, and Enterprise needs. It's challenging to do anything particularly unique with that broad of a focus. Visibility = Work Quality: At times, it feels like the ability to sell your work internally is equally important to the actual work... that you do. There's so much happening at all times, so you do need to invest time into internal visibility in order to gain recognition and respect internally. As such, there can be unintentional bias against introverts or employees that don't focus on this. This could just be a reality in larger companies though (I came from smaller companies <100 people where the internal schmoozing / selling was as necessary). Pace: While the business is still growing, it's no longer in hyper-growth mode. If you're looking for something extremely fast paced, this isn't it.

Advice to Management

-Invest more time and energy meeting and understanding our customers -Invest in market segmentation and focus accordingly (which admittedly was happening when I left) -Don't be afraid to be honest, vulnerable, and transparent internally. Own and explain mistakes. Not everything has to be on the up and filled with optimism.

Pros

- Kind people, easy to get along with* - Good culture in HQ, with decent amount of events and happenings - Product-design-tech actually get along & work well together, are making moves in securing the future success of the product & company - Great WLB: life comes before work - ^ You are trusted to be mature about it and do your job* - Overall mature company * Your experience depends largely on what... department, what portfolio, and who is your manager

Cons

- Sluggish work pace, more like large corporate than startup environment. Can be a long time before seeing any payoff from product initiatives - Culture and office life = YMMV in satellite offices - Uncertainty looming around IPO/acquisition can feel like a slowly sinking ship - Desks and chairs suck - Holding on to outdated features, processes, slow to implement and effect change

Pros

Great people, cool office, great location

Cons

No clear career paths or planing

Pros

- Collaborative culture - Work-life balance - Young working force - Interesting problems to solve - Working on scaling problems - Startup mentality

Cons

- Some processes need more maturity - Using obscure or non-industrial languages (e.g., Scala, Go)

Advice to Management

- Introduce performance rewards and recognition - Implement HootPulse results

Pros

Flexible work culture, with solid work/life balance Lots of great people, everyone is friendly Strong brand recognition

Cons

Very poor leadership - especially at the executive level Lack of transparency from C-Suite and Founder Tons of product issues, and no real strategic direction

Pros

- only real positive is the people are great. a lot to learn from. - exposure to the social media world and the power it holds.

Cons

- slow hiring process - unclear processes. - below avg pay.

Pros

Lots of interesting new engineering projects to work on, good work culture with lots of flexibility with regard to working from home and such.

Cons

I understand that your experience can vary a lot depending on what team you are on.

Pros

Great people and team. Managers on this team are good and most have been with the company for a while. Work life balance is good.

Cons

After a couple months in this role many people realize it is not what it was made out to be in the interview process. Not many perks or benefits for working at Hootsuite. CAE team is underpaid compared to industry standards