Hootsuite Reviews | Glassdoor.ca

Hootsuite Reviews

Updated Feb 5, 2020

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3.6
68%
Recommend to a Friend
58%
Approve of CEO
Hootsuite CEO Ryan Holmes
Ryan Holmes
223 Ratings
Pros
Cons
  • "Vancouver is really still the heart of the organization and it feels like good work in the Toronto office goes unnoticed(in 19 reviews)

  • "Growing pains that any company goes through(in 14 reviews)

More Pros and Cons
  1. "Great workplace with a friendly team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Customer Support Advocate in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for less than a year

    Pros

    Hootsuite ensures that you are comfortable with the working conditions and makes you feel welcomed to the team. There is a lot to learn and networking in the office is very easy!

    Cons

    You only get 30 minutes for lunch.

    Hootsuite2020-01-07
  2. "Software developer coop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I have been working at Hootsuite

    Pros

    Very great company culture, work life balance

    Cons

    No extra benefit for coop

    Hootsuite2020-02-06
  3. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than 3 years

    Pros

    Flexible work environment and autonomy. Decentralized environment.

    Cons

    Salary is lower than market rate.

    Hootsuite2020-01-04
  4. "Over two years in and it's still a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialist in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than 3 years

    Pros

    - great team - solid benefits - people are focused on improving things

    Cons

    - when working across team, there can be some friction/siloing - decision making / prioritization process can definitely feel more political than practical at times

    Hootsuite2020-01-03
  5. "Tons of room for career growth in an interesting sector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for less than a year

    Pros

    Excellent mentorship with the perks and freedom of a startup with the stability and resources of an enterprise business.

    Cons

    Mentorship quality can vary/is team dependent, like anywhere

    Continue reading
    Hootsuite2019-12-27
  6. "Proceed with caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Team in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hootsuite full-time for more than 5 years

    Pros

    -Great for individual contributors. Do as much or as little as you want in most jobs. All field sales managers and most VPs work from from home so you can as well. -Sales quotas are low so you have a good chance to hit your targets with unlimited presales resources helping you sell and make money. Salary for field AEs is high so there’s not a lot of personal financial pressure like you see in other places even if you don’t sell much.

    Cons

    -100% executive turnover in all roles in the last 12 months including three key senior exec departures in December. CEO stepped down. -The product has alot of issues leading to disappointment and churn and alot of post sales resources in support, customer success and professional services including longtime leaders left in 2019 with more leaving in January. If you are in sales this will hurt your ability to get referrals from customers and upsells. -compensation if you are not in product, engineering or on a presales team is well below market

    Continue reading
    Hootsuite2019-12-28
  7. Helpful (8)

    "All-around a fair and interesting work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Solutions Consultant in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hootsuite full-time for more than a year

    Pros

    Before I go on, quick note: everything varies team to team, leader to leader. If you're considering working at Hootsuite, I strongly recommend speaking to a few people currently on the team you're interested in joining. -Flexible work culture: Employees are trusted to fulfill their responsibilities on their own accord. Work times, locations, and approach can all be molded to your lifestyle. This of course varies team-team though. I also felt that most colleagues were relatively easy-going. -Collaborative: Generally, in my experience, teams are collaborative and open to cross-silo input. -Room for Creativity: Despite Hootsuite's size, there are processes that are lacking or outdated. As such, there's room to shape the role that you're in and bring new ideas forward. I never felt beholden to a certain approach to anything. -Interesting Product, Ecosystem, and Partners: Hootsuite is so much more than the simple social media scheduling tool you may know about. There's several modules within the enterprise platform, multiple partners to resell, and 200+ tech ecosystem integrations - all of which make selling and supporting Hootsuite intellectually more interesting than you may think. Broad Scale: Hootsuite has an impressive footprint across small, medium, and large businesses, across multiple verticals. This helps reduce monotony in sales + service roles.

    Cons

    While I really enjoyed working at Hootsuite, every pro listed above does come with a downside. Product Strategy: The product direction can be spread between to SMB, Mid-Market, and Enterprise needs. It's challenging to do anything particularly unique with that broad of a focus. Visibility = Work Quality: At times, it feels like the ability to sell your work internally is equally important to the actual work that you do. There's so much happening at all times, so you do need to invest time into internal visibility in order to gain recognition and respect internally. As such, there can be unintentional bias against introverts or employees that don't focus on this. This could just be a reality in larger companies though (I came from smaller companies <100 people where the internal schmoozing / selling was as necessary). Pace: While the business is still growing, it's no longer in hyper-growth mode. If you're looking for something extremely fast paced, this isn't it.

    Continue reading
    Hootsuite2019-09-28
  8. Helpful (3)

    "Building momentum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hootsuite

    Pros

    Seems like the company struggled for a while but is back on track and picking up momentum with regards to leadership, product, focus and customer efforts

    Cons

    Challenge with connection to global offices can be a challenge.

    Continue reading
    Hootsuite2019-10-14
  9. Helpful (1)

    "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Product 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hootsuite full-time for less than a year

    Pros

    - Kind people, easy to get along with* - Good culture in HQ, with decent amount of events and happenings - Product-design-tech actually get along & work well together, are making moves in securing the future success of the product & company - Great WLB: life comes before work - ^ You are trusted to be mature about it and do your job* - Overall mature company * Your experience depends largely on what department, what portfolio, and who is your manager

    Cons

    - Sluggish work pace, more like large corporate than startup environment. Can be a long time before seeing any payoff from product initiatives - Culture and office life = YMMV in satellite offices - Uncertainty looming around IPO/acquisition can feel like a slowly sinking ship - Desks and chairs suck - Holding on to outdated features, processes, slow to implement and effect change

    Hootsuite2019-10-03
  10. "Great first job in tech"

    StarStarStarStarStar
    Current Employee - Commercial Account Executive 

    I have been working at Hootsuite full-time for more than a year

    Pros

    Great people, cool office, great location

    Cons

    No clear career paths or planing

    Hootsuite2019-10-03

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