Holland & Barrett Retail Reviews | Glassdoor.ca

Holland & Barrett Retail Reviews

Updated Mar 31, 2020

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3.0
48%
Recommend to a Friend
57%
Approve of CEO
Holland & Barrett Retail CEO Tony Buffin (no image)
Tony Buffin
76 Ratings
Pros
Cons
  • "Still quite a lot of lone working but with progression being made hopefully this will reduce in the forseeable future(in 83 reviews)

  • "its still a company so the area managers are not to be trusted(in 58 reviews)

More Pros and Cons
  1. Helpful (1)

    "A lot to learn for a minimum wage in London"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England

    I worked at Holland & Barrett Retail full-time for more than a year

    Pros

    Depending on the team, there are plenty of opportunities for development and career progression.

    Cons

    - The job offer is conditional to 3-month probation where you have to learn everything about every product they sell and pass tests. If you do not, you are very unlikely to have a contract. While I understand you need to know what you sell, it is a lot of learning to do for a minimum wage job in London. - Some managers only care about profits. You are just an asset to them.

    Holland & Barrett Retail2020-03-04
  2. "Corruption- terrible work conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holland & Barrett Retail full-time for more than 5 years

    Pros

    You get to learn so much about products and spend time advising customers. Also a generous staff discount.

    Cons

    Lone trading, behind the times with technology. pressure. unfair treatment. appaling HR department. They really do not understand how to treat staff. A retail director actually asked me to do a good review to get her score up on here. I have the email!!

    Continue reading
    Holland & Barrett Retail2020-03-31
  3. "Working in Holland and Barrett"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Holland & Barrett Retail part-time

    Pros

    Nice and kind workers discount

    Cons

    Not paid for overtime In the shop alone at times

    Holland & Barrett Retail2020-02-25
  4. "NOT WORTH IT."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Holland & Barrett Retail full-time for more than a year

    Pros

    Knowlege learned on vitamins, minerals, supplements. Learning to deal with insane work loads. Staff discount is great and competitive. Good room for progression because there's always people leaving and so always vacancies in higher positions.

    Cons

    Terrible pay, lone working, huge uncompensated work load, long hours, consistent and continual UNPAID overtime, terrible company ethics in regards to employee welfare, incorrect or missing pay most of the time followed by backbends and one-month-or-more long waiting times to get it fixed etc etc

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    Holland & Barrett Retail2020-03-11
  5. "Sales, sales & sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Associate in Dublin, Dublin
    Neutral Outlook
    Disapproves of CEO

    I worked at Holland & Barrett Retail

    Pros

    Good staff discount Pay is decent for retail

    Cons

    - Completely focused on sales, manager will keep nagging you asking how many of certain things you have sold that day -

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    Holland & Barrett Retail2020-03-09
  6. Helpful (1)

    "The job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Newcastle upon Tyne, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holland & Barrett Retail full-time for more than 3 years

    Pros

    Discount only pro that I can state

    Cons

    Lone working No support Bullying culture

    Holland & Barrett Retail2020-03-26
  7. Helpful (1)

    "Great company, lots to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Bristol, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Holland & Barrett Retail full-time for less than a year

    Pros

    Good staff discount , including on items in promotion Friendly team, opportunity to work in other stores Fast progression Lots of training Great opportunity to learn Repeat customers so build relationships

    Cons

    Can be pushy with add-ons Regional manager not great at communicating Silly last minute changes to promotions Lots of waste with delivery packaging etc

    Holland & Barrett Retail2020-02-15
  8. "Pig dresses as lamb"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Holland & Barrett Retail full-time for less than a year

    Pros

    Non non non non non

    Cons

    Company that sells rubbish products and when they ask staff to continue working during the coronavirus outbreak they offer the staff 1 free drink a day ti keep us sweet. Unbelievable

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    Holland & Barrett Retail2020-03-23
  9. "Interesting job but a lot of pressure/stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Taunton, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Holland & Barrett Retail part-time for more than a year

    Pros

    Fulfilling helping customers. Tests knowledge. Learning on the job. Interaction with customers. Building rapport with customers. Friendly staff.

    Cons

    Very intense training. Poor staff welfare. High pressure. Always pushing sales targets. Too demanding for Reward card sign ups targets.

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    Holland & Barrett Retail2020-02-11
  10. "Not enough support or hours, love the job hate the politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Supervisor 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Holland & Barrett Retail part-time for more than a year

    Pros

    Good rate of pay. Discount. Customers.

    Cons

    Too much cart before the horse, managers put a lot of pressure on supervisors and assistant managers because they themselves are overworked. Little support when the job subsequently causes mental health struggles for staff. Working without pay and although told not to, you're given targets that are unreachable if you dont. Lone trading a lot, promises of this stopping but now told us its part of the job.

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    Holland & Barrett Retail2020-02-24
Found 728 reviews