Hilton Grand Vacations Reviews | Glassdoor.ca

Hilton Grand Vacations Reviews

Updated Nov 17, 2019

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3.4
57%
Recommend to a Friend
75%
Approve of CEO
Hilton Grand Vacations CEO Mark Wang
Mark Wang
311 Ratings
Pros
Cons
  • "It’s like a high school playground inside the call center(in 15 reviews)

  • "Long hours in hospitality business definitely, dealing with rude or disgruntled guest(in 13 reviews)

More Pros and Cons
  1. "It was decent I suppose"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor 

    I have been working at Hilton Grand Vacations full-time for less than a year

    Pros

    Good company and good opportunities if you sold

    Cons

    Loud environment, not much room for advancement

    Hilton Grand Vacations2019-11-18
  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Waikoloa, HI

    I have been working at Hilton Grand Vacations part-time for more than a year

    Pros

    Good benefits, job security, pretty easy job

    Cons

    Guests can be difficult to deal with, departments consistently understaffed

    Hilton Grand Vacations2019-11-01
  3. "When its good, its good"

    StarStarStarStarStar
    Current Employee - Vacation Specialist 

    I have been working at Hilton Grand Vacations full-time for less than a year

    Pros

    Great benefits package and culture

    Cons

    commission based, not steady income

    Hilton Grand Vacations2019-10-30
  4. "Finance analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton Grand Vacations full-time for less than a year

    Pros

    Great people, good benefits, 4 weeks paid vacations

    Cons

    You will work at least 9 work day

    Hilton Grand Vacations2019-10-29
  5. "Great job if you are there at the right time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Action Line Sales in Myrtle Beach, SC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hilton Grand Vacations full-time for less than a year

    Pros

    A lot qualified customers for each sales rep to meet during the busy times in Myrtle beach. Great unique product.

    Cons

    The offseason they fire a lot of people and they don’t warn you that they so.

    Advice to Management

    Make sure you get hired within February time frame

    Hilton Grand Vacations2019-11-11
  6. "Company discounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vacation Advisor in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hilton Grand Vacations full-time for less than a year

    Pros

    Pretty good discounts $75 a night for any of there expensive hotels and $45 a night at of there other hotels.

    Cons

    Majority of your pay is commission high turnover.

    Advice to Management

    Make some better changes to comp plan

    Hilton Grand Vacations2019-11-11
  7. "Best Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in Myrtle Beach, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton Grand Vacations full-time for more than a year

    Pros

    Absolutely Amazing Company, Great Benefits, You get paid on how hard you work

    Cons

    If you have never worked in high passed commission environment not for you

    Advice to Management

    Keep it up.

    Hilton Grand Vacations2019-10-22
  8. "Financial Analyst - HGV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst in Orlando, FL
    Negative Outlook
    No opinion of CEO

    I have been working at Hilton Grand Vacations full-time for more than a year

    Pros

    5 weeks vacation + paid company holidays Hilton team member discounts

    Cons

    Top-heavy with no accountability Lack of direction/strategy Severely behind the times Siloed

    Advice to Management

    Be proactive, not reactive

    Hilton Grand Vacations2019-10-22
  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton Grand Vacations part-time for more than 3 years

    Pros

    Good benefit, friendly co workers and manager

    Cons

    Nothing bad to talk about

    Advice to Management

    Manager is good to employees

    Hilton Grand Vacations2019-10-07
  10. "ok place in the beginning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Agent in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton Grand Vacations full-time for less than a year

    Pros

    great commission when you are actually able to make sales

    Cons

    sales get real slow after awhile

    Hilton Grand Vacations2019-10-16
Found 583 reviews