Highmark Employee Reviews about "work from home"

Updated Feb 27, 2019

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2.9
51%
Recommend to a Friend
60%
Approve of CEO
Highmark President Deborah L. Rice-Johnson (no image)
Deborah L. Rice-Johnson
96 Ratings
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Cons
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Reviews about "work from home"

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  1. Helpful (9)

    "If you value your sanity don't work here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Healthcare Representative in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Highmark full-time for less than a year

    Pros

    I had medical and dental and a 401k

    Cons

    The job itself isn't hard you answer calls help members understand benefits, claims, etc... the supervising staff are not qualified to lead people, they treat employees with disrespect, they are not open to new ideas, and they , lose more people than they can keep, i have a BS in Health admin and i am more qualified to run the customer rep dept than the 2 chuckled heads who are running it now. they demand mandatory OT then they call off or work from home, the programs to submit complaints, document calls, etc, are so jumbled in their CSD system, they spend billions of dollars on a program that sucks and they could have gotten it done better if they hired the right IT programmers to begin with. you would think a billion dollar company like highmark that offers plans accross the east coast would have a better quality and efficiency to meet medicare standards, if you think they do its wrong they don't

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  2. Helpful (17)

    "Nice people. Awful bureacracy"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Engineer 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Highmark full-time for more than 5 years

    Pros

    Work-from-home, flexibility. Good yearly raises and bonuses.

    Cons

    Corporate bureacracy. IT policies that restrict creativity. 400 forms to fill out to get anything done. Nearly impossible to be creative. Even though you can work-from-home, you basically have to work 12 hours a day to be successful at anything, due to slowness of systems and navigating the bureacracy.

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  3. Helpful (4)

    "Care manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Manager in Pittsburgh, PA
    Doesn't Recommend
    Approves of CEO

    I have been working at Highmark full-time for less than a year

    Pros

    Work from home benefitsare good

    Cons

    Unable to train employees well to do their job well. Think twice too many chiefs

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  4. "Diverse Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Highmark full-time

    Pros

    1. Great Benefits 2. Employee Resource Groups 3. Flexibility 4. Work from Home

    Cons

    1. Cost of Parking 2. Unable to build relationships with management as they are generally at a different site.

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  5. "Good Company"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Highmark full-time

    Pros

    Depending on department able to work from home

    Cons

    Depending on department not enough staff

  6. Helpful (13)

    "Team Manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Manager in Camp Hill, PA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Highmark full-time for more than 10 years

    Pros

    Good benefits, great coworkers, fitness center

    Cons

    Upper management is clueless. Expectations is for everyone to work 45+ hrs a week. They don't care if you have a family. Took away work from home.

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  7. Helpful (2)

    "N/a"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Highmark full-time for more than 10 years

    Pros

    Work from home was good

    Cons

    Horrible so called lay offs

  8. "Call Ceter Coordinator"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Pittsburgh, PA
    Recommends

    I have been working at Highmark

    Pros

    Work from home and portable laptop.

    Cons

    I am a contingent worker.

  9. Helpful (3)

    "Poor Leadership"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Technology Analyst 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Highmark full-time for more than 3 years

    Pros

    decent paid time off, good pay, easy to move up if you work hard

    Cons

    poor leadership, management isn't consistent, poor work from home policy

  10. Helpful (5)

    "Manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Middleton, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Highmark full-time for more than 3 years

    Pros

    Occasional work from home - great 401k- usually good to non managerial staff - allows employees to work from home

    Cons

    very low manager salaries, frequent travel to different locations, NO IT SUPPORT OR HR SUPPORT or even admin support on site. Company claims they can't afford but supports 4 levels of VPs totaling over 25, no upward movement unless you are in Pittsburgh

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Found 22 reviews