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Helpful (3)
I have been working at Heritage Education Funds full-time (More than 10 years)
Pros
Great open door policy, you can speak with anyone at the executive level.
Cons
Tight deadlines and a lot of projects on the go, all the time.
Advice to Management
Stick to only 3 - 4 projects per year... when there is too much on the go, you tend to miss stuff.
Helpful (3)
I have been working at Heritage Education Funds full-time (More than 10 years)
Pros
I would recommend the company to anyone, from a young graduate seeking to get into a financial industry to an established professional or executive with a lot of experience. It is a great company that let's you grow professionally, I mean, they get you involved with really cool and interesting projects, you get to acquire new skills that you can put on your resume, they even pay for your education.. of course if it is consistent with the goals of the department you are in.
Heritage promotes often, they value their employees and let them move forward. I have seen people spending 7-8 years there and it feels like they have changed 2-3 careers without moving out of the company! That's cool considering you get to grow professionally without a hassle of looking for a new job!
Management is really good - from the business owners to front line managers - you can tell they care and it transpires onto the teams as well. And a big bonus - Heritage is actually doing something very good for Canadians and for the future of Canadian kids! Lots of employees are so attached to the company because they believe in the product and service we give to our customers - we help parents save for their kids future post-secondary education! I wish someone had done it for me when I was a kid. So yeah, come and join Heritage, you won't regret! And when you do, knock on the 5th door from reception, because I will still be there and will be happy to say hi to you!
Cons
Cannot think of any cons to mention here.
Advice to Management
Keep up the great job you are doing! We believe in you!!
Helpful (1)
I have been working at Heritage Education Funds full-time (Less than a year)
Pros
- Enthusiastic, motivated staff with a genuine love of the product
- Management and executive leadership encourage creativity and the sharing of ideas
- Everyone has a voice in how the company operates (top level management actually listens)
- Plenty of opportunities for advancement (the company likes to promote from within)
- Constantly evolving business practices to take advantages of emerging technologies (e.g. new social media platforms)
- Highly competitive compensation and benefits packages
- Field that changes from year to year, with an increasingly strong demand for our product (as tuition fees increase)
- Dynamite social committee that plans exciting events all year 'round, really making you feel valued
Cons
- The industry itself is tightly regulated and constantly under media scrutiny
- Head office is in North York, which could be a good or bad thing (your mileage may vary)
Helpful (1)
I have been working at Heritage Education Funds full-time (Less than a year)
Pros
They have a good executive management team that is very easy to work with, reasonable and go out of their way to help out their teams. Plus, their social committee is a HUGE bonus!
Cons
Sometimes the lack of resources to adapt to the growing needs could be frustrating.
Advice to Management
Allocate the appropriate resources to support the growing need - have a BIG dream, but an even BIGGER strategy.
I worked at Heritage Education Funds full-time (More than 5 years)
Pros
Fellow employees are great to work with.
Senior management are rarely available to bother you or listen to you
Close to transit. No need to use your car
Cons
Lack of Direction
Lack of communication with management
Not sure what products are we selling (RESP?, Mortgages? Mutual Funds? Insurance?)
Pay grade is slightly above average, but struggle to get next pay raise.
Too many complaints from customers and not enough resources to deal with the overwhelming complaints
Advice to Management
Get back to your roots.
What happened to senior management?
You no longer care about your staff or what value they bring to your company.
Ever since senior management bought the company, management have been pompous about their positions.
They were just lucky to be in the right place at the right time to purchase the company.
Being owners of the company does not make senior management necessary experts at their current titles.
Helpful (1)
I worked at Heritage Education Funds full-time (More than 3 years)
Pros
Lots of opportunity to grow with time, effort and commitment. Throughout my experience I worked in Customer service, Agency Service and was also promoted within Agency Services. Although I decided to pursue my career in Marketing elsewhere, I had lots of support from my management and senior leader.
Cons
Lack of HR support. Because the business is ran by the 3 owners, I find that sometimes it hard for them to make decisions which takes longer to get things done.
Advice to Management
Provide more backing to your senior leaders so that they can make sound decisions. Leadership training for our management team would be beneficial for the company growth.
I worked at Heritage Education Funds part-time (Less than a year)
Pros
team is good
work life balance is good as well
the pay is decent
Cons
work is very routine
not much opportunity for improvement
Helpful (1)
I have been working at Heritage Education Funds full-time (More than a year)
Pros
Grass roots oriented.
Very entrepreneurial/start-up like business setting as first glance.
Cons
Could have better support for sales field.
Growing too fast - short staffed.
Advice to Management
Hire more people to support the rapid growing business needs!
Involve the field representatives in more projects that effect them, for their feedback.
Helpful (1)
I have been working at Heritage Education Funds part-time (Less than a year)
Pros
You have flexible time ,
you can help your clients' children to achieve their university dreams. They can get better return compare to other RESP plans.
Cons
Sometimes they make mistakes when they sent email to us, I prefer to say noting bad to my company. I am satisfied about the company.
I have been working at Heritage Education Funds full-time (More than 5 years)
Pros
The best part of the job is that you can have the freedom to work the job when you want. It can be rewarded once you have a clientel base underneath you. Great as a part time position, but difficult if pursuing full time employment. Can pay very well if you work hard at it.
Cons
Heritage is a commision based position in which what you put into it is what you get out of it. The first years are difficult because you must prospect your own leads, market your own product, and follow up with clients. It is the all in one sales position. Diffucult to develop in the first 3 years, smooths out out once you have a clientel.
Advice to Management
Invest more into your salesforce to ensure that you're people stick around. It is difficult when you feel you are working by yourself and only hear from the head office a couple of times per year. Training needs to be standardized and a true leaders are needed to motivate and encourage your salesforce to work hard for the company. The bottom line is not everything.
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Heritage Education Funds Response
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