Heineken Reviews

Updated May 6, 2021

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4.1
84%
Recommend to a Friend
89%
Approve of CEO
Heineken CEO and Member of the Executive Board Dolf van den Brink
Dolf van den Brink
50 Ratings
Pros
  • "Prestige of working for a MNE and free beer at the office(in 27 reviews)

  • "great culture management work life balance(in 26 reviews)

Cons
  • "work - life balance is at times difficult to manage(in 30 reviews)

  • "Hard to break that glass ceiling, if you are anything other than white and from the white Dutch fraternities(in 17 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Heineken the best place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Area Sales Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Heineken full-time for more than 3 years

    Pros

    International Company with employment opportunities worldwide Job security guarantee

    Cons

    Product non availability in the Country due to highest demand Product delivery delays due to the shipping procudure in the Country Lack of production Plant in my Country hence low Volume of stock that is surpused by high dmand

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  2. "."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Administrator in Edinburgh, Scotland, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Heineken full-time for more than a year

    Pros

    Free beer allowance and peers

    Cons

    Low pay and big workload

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  3. "Working for Heineken UK"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Edinburgh, Scotland, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Heineken full-time

    Pros

    Everyone super friendly If you like beer and cider you have come to the right place Room for progression (if you work hard)

    Cons

    Cons is not about HUK but the industry as a whole is struggling, can make moving internally really difficult

  4. "scorecard"

    4.0
    Current Employee - Senior Buyer, Procurement in The Hague

    I have been working at Heineken full-time

    Pros

    great product long track record family owned business easy going atmosphere

    Cons

    large organisation which makes discision making slower carbon foodprint remains high

  5. "Really positive experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Graduate Program in London, England, England
    Recommends
    Positive Outlook

    I have been working at Heineken full-time

    Pros

    Lots of exposure to the business

    Cons

    Very generalist so not good if you want to develop in a specific area during a grad scheme

  6. "Limited growth , lack of authenticity"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Amsterdam

    I worked at Heineken full-time for more than 8 years

    Pros

    You will learn the importance of networking, discover who you know is more important that what well do you perform and you will be a great at ‘marketing’. Work life balance is great - you get to enjoy the beers. Pays well but they only appreciate you when you are worthy and kick you out when you are not.

    Cons

    What they preach is not necessarily what they do. Most are done to upkeep corporate reputation , and if you see all those posting , those are done by people who wants to make their mark and gain visibility to grow. Perhaps the most possible way to be recognised and consider as high talents! The environment is rather toxic, lack of authenticity and lots of pretences. Lots of talk on diversity and inclusivity but the truly , this is a Dutch company Leadership makes quick judgement and performance is measured pretty much over coffee. Lead by example - yes definitely!

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  7. "Challenging"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in Singapore
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Heineken full-time

    Pros

    Good learning opportunity for new employee

    Cons

    No a place for more than 3 yrs

  8. COVID-19

    "Pardon my Dutch"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Amsterdam
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Heineken full-time for more than 8 years

    Pros

    A great big company with various initiatives to drive and build company's reputation. Great place to learn about networking and the importance of it.

    Cons

    Toxic place . This company is definitely not walking the talk. It preaches a lot about diversity, inclusion, sustainability etc. but it is only doing for the sake of raising its reputation. P/S : if you see many initiatives done and posted online - those are people who want to create a mark for promotion , to demonstrate they are doing something and/or to win some awards. Whether they believe it - it is another question. Leadership is appalling and very political. You need to be able to flock in order to grow in this company. Networking is critical to success. You need to nail your first meeting with your senior management team in order to create a mark for success. Sadly they made quick judgement on you and your performance based on short interaction or incidence, and that becomes your track record for long time. They claimed they welcome speaking up and sharing views , but be very careful when presenting reality picture or facts, it will not turn well. While many companies have gone retrenchment due Covid , including Heineken but the retrenchment process could have been handled better. Many have gone through traumatic experiences and the company could have treated the leaving employees with much dignity. Overall, it is still a Dutch company . Diversity nor inclusion is just a lip service.

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  9. COVID-19
    Helpful (1)

    "Company is struggling - avoid in 2021"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Marketing Manager in Amsterdam
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Heineken full-time for more than 3 years

    Pros

    - People have always been great, fun, collaborative, friendly. - Before covid there was a lot of team building, weekly drinks, very fun place. - Before covid, I received a lot of autonomy in my role. There's a real entrepreneurial spirit in the company, which is generally encouraged. - It's very much a networking company, which means you're always connecting with people and drinking coffees - for me personally this is a pro. - There are not a lot of processes/structures - I liked this, because it left room for impact and opportunities. - Flat hierarchy, if you have a good reason/relevant info I was allowed to present to the C-levels and their teams. This is manager dependent though. - Compensation was pretty good, although benefits are lacking compared to the other big FMCG players in Amsterdam. - Health and safety matter - there's various wellbeing programmes the company offers. - Monthly Q&A with CEO and other C-level is very appreciated, they don't shy away from the difficult questions either.

    Cons

    So here's the thing... Before covid, Heineken had it's flaws, but was overall a great company to work for. After covid collapsed a huge part of the events and on-trade (bars, hotels, terraces, etc.) Heineken's revenue dropped to an all time low. Add to that a digital transformation, as well as entirely new management, as well as 8000 redundant jobs globally, and it just turned into a very depressing place. Downsides: - There's no growth path for the people below director level. You can make lateral moves, but that's about it. Upward growth is rare. - There's no real talent management - I've been designated a 'high potential' for the past 3 years, but there's been no difference for me in opportunities. (I'm a woman) - No diversity in senior management, the majority of appointed directors are dutch men. There has been some change in this recently in the APAC region, but the CEO just appointed various white (dutch/UK) men into his direct team, even replacing the female CFO with a male. - CEO says he thinks inclusion and diversity is important, but doesn't follow up with it in his actions. See for example the appointed hires. - The leadership claims work/life balance matters, but the workload doesn't drop accordingly so everyone is very stressed. - On benefits: Maternity/paternity leave is only the legal minimum, which is not in line with what the company claims its values are. You receive 21 legal holidays, and you can buy up to 10 more from your 'budget'. That budget you can also use for tax benefits and some products. - Nobody is willing to push back to the CEO when it comes to random thoughts or ideas he has. Some plans are simply not viable - or cost an extraordinary amount of time and work to even deliver a proof of concept. But the word 'no' is not acceptable when it comes to the CEO, everything was only 'yes' no matter the cost. Not sure if the CEO is aware of this, or whether it's the people that surround him that feel too stressed and unsafe to push back.

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  10. "Life at Heineken"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance Internship in Mawathagama
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heineken full-time for less than a year

    Pros

    Got a superb experience at the job.

    Cons

    Huge stress in work life at the job.

Viewing 1 - 10 of 570 Reviews

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