Heartland Dental Reviews

Updated Jun 17, 2021

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Found 1,307 of over 1k reviews

3.8
77%
Recommend to a Friend
89%
Approve of CEO
Heartland Dental President and Chief Executive Officer Pat Bauer
Pat Bauer
755 Ratings
Pros
  • "The commitment to continuing education and lifelong learning is always important for success(in 82 reviews)

  • "They treat their doctors SO well and are always easily accessible(in 65 reviews)

  • Cons
  • "Free dental services for you and your dependents is limited to what YOUR dentist can do(in 44 reviews)

  • "Upper management (regional managers/regional directors) can be disconnected from actual day to day office functions(in 43 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years
      Featured Review

      Supportive company that has helped me to grow beyond my expectations

      Aug 14, 2020 - General Dentist in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      collaborative environment, networking with other docs, supportive on the financial ins and outs of practice, believe in education, believe in work/life balance, leadership cares, recruiting of team members, beautiful physical location, people/ relationship centric company

      Cons

      you will work hard - but its dentistry and the work is hard to begin with, admin can at times overstep their bounds, may get more pay or percentage of collections elsewhere

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      Heartland Dental Response

      HR

      It makes us so pleased to see dental professionals thriving and succeeding on their journey with Heartland Dental. Thank you for sharing your thoughts with us! One of the reasons we are able to offer world-class support is because of doctors like you, and we are grateful for the contributions you have made to the dental community. Taking care of you and your fellow doctors is extremely important to us, and feedback like your own helps us know where we're successful in addition to what areas we can do better. Thank you again for your review!

    2. 5.0
      Current Employee, more than 3 years

      Great values & company to work for

      Jun 17, 2021 - Regional Manager of Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great company values & support - growth opportunities - lots of training opportunities for all team members - great job handling COVID and supporting the teams - Heartland really tries to create value for patients, dentists, and teams

      Cons

      - Salaries for internal transfers don’t match what external hires are able to ask for - training time - consistent expectations & accountability across the board - balance between work and home life. - job expectations and salary does not match

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    3. 5.0
      Current Employee

      Heartland has been a career changer

      Jun 17, 2021 - Registered Dental Hygienist, RDH in Evansville, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Heartland provides benefits, paid holidays and vacation time, CEs that are free of charge. Each supported office is individually lead and operated by the Dentist. While the office is supported by the DSO it has a private/family practice feel. There a growth opportunities and they take the time to invest in their team members

      Cons

      Each office has it's own leadership team and the Dr has autonomy (not really a con) so each practice has it's own feel and culture. One office might not be the right fit but that does not mean the whole company is not a fit.

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    4. 4.0
      Former Employee, more than 3 years

      Great Company!

      Mar 30, 2021 - Business Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility Training Materials Access to Support Amazing Patients Takes Care of Team Members

      Cons

      False Promises Pay Work/Life Balance High Turnover (Cons related to office and not Heartland in general)

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    5. 5.0
      Current Employee, more than 1 year

      Many pros, a few cons. Feel lucky to be a part of this organization

      Dec 12, 2020 - Anonymous Employee in Madison, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Received 100% of my base pay during COVID-19 -They stood by my team 10x better than private practice and other DSO's when a necessary furlough was needed during the COVID-19 pandemic -Unlimited time off that has never been questioned -TONS of high quality CE -Doctor mastery program (seriously, look it up) -Opened a brand new, high tech practice 3 months after graduating -Took the lead to work for equity across our company -Clear, consistent values -Pat Bauer (CEO) is genuinely kind and easy to talk to -Mentorship from every angle you can imagine -Best place to be if you want to master a ton of clinical skills -Heartland Dental Foundation to support employees in difficult times -Always working to improve

      Cons

      -Bureaucracy that can get annoying - % pay based on collections is lower than competitors and you won't start really earning your keep until you buy stock in HD

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    6. 4.0
      Former Employee, more than 3 years

      Good place

      Jun 13, 2021 - Business Assistant in Medina, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Corporate company that has all the resources you could need

      Cons

      PSR is typically a nightmare

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    7. 5.0
      Current Employee, more than 5 years

      World Class Experience

      Jun 7, 2021 - Regional Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, culture, team members, Doctors, support and admin!

      Cons

      You will go far financially with this company if you are a long term loyal employee.

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    8. 4.0
      Current Employee, more than 3 years

      rdh corporate

      Jun 13, 2021 - Registered Dental Hygienist%2C RDH in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      free ce and continual education

      Cons

      a corporate atmosphere is sometimes stressful

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    9. 4.0
      Current Employee

      Fast paced, but exhausting

      Jun 2, 2021 - Dental Hygienist in Orland Park, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of access to no charge CE's, always have other offices needing coverage if you want to pick up extra shifts

      Cons

      Very bottom-line focused and can feel burnt out

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    10. 5.0
      Current Employee, more than 1 year

      Great Benefits

      Jun 7, 2021 - Business Assistant in Cookeville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Dental working hours - had off on Fridays, great staff, benefits were good

      Cons

      Longer hours to compensate for being off on Friday - not complaining, just tiring

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    Viewing 1 - 10 of 1,307 Reviews

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