Heartland Dental Reviews | Glassdoor.ca

Heartland Dental Reviews

Updated 15 April, 2019
764 reviews

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3.9
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Heartland Dental President & Chief Executive Officer Pat Bauer
Pat Bauer
378 Ratings

Employee Reviews

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Pros
Cons
  • "work life balance can be challenging at times" (in 20 reviews)

  • "poor upper management, lots of turn over" (in 36 reviews)

More Pros and Cons

  1. Featured Review

    "Family-oriented, supportive, forward-thinking, tons of opportunity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Marketing Strategist in Effingham, IL (US)
    Current Employee - Recruitment Marketing Strategist in Effingham, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (Less than a year)

    Pros

    Everyone is so excited for what we have coming in the future. Because we are a bigger company, it can take time to roll out new things, but they're all worth it. At the center of all of the work and focus is making sure that we are helping our supported doctors have the time to take care of their patients their way without worrying about the paperwork and logistics that come with owning a dental practice. No idea is a bad idea, leadership is very open to hearing what you have to say to improve a process. Also, leadership is NOT inaccessible. They are around and involved and have not sold their souls to the status quo. Being proactive and identifying opportunities is valued over being negative and subscribing to the "this is the way we've always done it so why change" mentality. It has been a breath of fresh air coming from another corporation where a lot of people conformed to "that's just the way it is" before even considering if an obstacle could be bypassed.

    Cons

    I have yet to come across a con.

    Advice to Management

    Keep having constructive conversations with your team members! If you ask them what they need, they will tell you!

    Heartland Dental Response

    9 Apr, 2019 – HR

    Thanks for taking time to write a review! One of the reasons we are able to offer great support is because of employees like you, and we are grateful for the contributions you have made to Heartland... More


  2. "I affiliated with Heartland over 5 years ago."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dentist in Poplar Bluff, MO (US)
    Current Employee - Dentist in Poplar Bluff, MO (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than 5 years)

    Pros

    Did everything promised me when I joined. Allowed me support and more time off so I could do the dentistry for patients.

    Cons

    matching 401 would help retain staff

    Advice to Management

    Keep growing and supporting the offices.

  3. "Good company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Heartland Dental full-time

    Pros

    Personal and professional growth available

    Cons

    Benefits and pay are below average

    Heartland Dental Response

    9 Apr, 2019 – HR

    Thanks for taking time to provide your feedback! Your comments are greatly appreciated.


  4. "BA review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Office Associate in Viera, FL (US)
    Current Employee - Business Office Associate in Viera, FL (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Heartland Dental full-time (Less than a year)

    Pros

    competitive pay, room to grow

    Cons

    a lot of unnecessary training

    Heartland Dental Response

    9 Apr, 2019 – HR

    Thanks for taking time to provide your feedback! Your comments are greatly appreciated.


  5. "Business assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Assistant
    Current Employee - Business Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than a year)

    Pros

    Great environment. Room to grow.

    Cons

    For me the commute to work

    Heartland Dental Response

    9 Apr, 2019 – HR

    Thank you for taking the time to leave us your review! We are very glad to have you as a member of the Heartland Dental family. We appreciate your comments!


  6. "Great place to work Wonderful opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AR Specialist Business Assistance in Nashville, TN (US)
    Former Employee - AR Specialist Business Assistance in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Heartland Dental full-time (More than 3 years)

    Pros

    Opportunities great benefit. Caring management willing to train.

    Cons

    I find no challenges working for Heartland Dental

    Advice to Management

    Keep up the good work !

    Heartland Dental Response

    9 Apr, 2019 – HR

    Thank you for taking the time to leave us a review! We're happy to hear that you enjoyed your time with Heartland Dental and your comments are greatly appreciated.


  7. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Manager of Operations
    Current Employee - Practice Manager of Operations
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (Less than a year)

    Pros

    Great Company, Leader in dentistry without a doubt!

    Cons

    Growing really fast and not filling appropriate positions to support growth.

    Advice to Management

    Slow Down! Remember the teams you have in place and not to stretch them too thin.

    Heartland Dental Response

    28 Mar, 2019 – HR

    Thanks for your review! We're so happy to see that you've had a positive experience at Heartland Dental. As a Practice Manager of Operations, we know that you work hard to support your office, and... More

  8. "Former Employee 5-Star Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Practice Manager of Operations in Lexington-Fayette, KY (US)
    Former Employee - Practice Manager of Operations in Lexington-Fayette, KY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Heartland Dental full-time (More than 5 years)

    Pros

    Great people, from the CEO down to the people in the offices. Thorough recruiting process. Extensive training and continuing education. Competitive pay. Wonderful people in management - Michelle White, Kelly Pruitt.

    Cons

    Training requirements can feel like busywork.

    Heartland Dental Response

    28 Mar, 2019 – HR

    Thank you for taking the time to leave us your review! We are very glad to have you as a member of the Heartland Dental family. We appreciate your comments!


  9. "Good benefits, over worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expanded Functions Dental Assistant in Columbia, SC (US)
    Current Employee - Expanded Functions Dental Assistant in Columbia, SC (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Heartland Dental full-time (More than a year)

    Pros

    Great benefits, good pay, good balance of family and work life

    Cons

    Way over worked , literally will work you to death


  10. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Assistant
    Former Employee - Business Assistant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Heartland Dental full-time (More than a year)

    Pros

    Benefits are a great pro.

    Cons

    Staff was overworked.
    Too money focused.
    Workplace favoritism.
    Too many responsibilities for one person.
    Little to no respect in work place.
    Constant bickering between staff members.

    Heartland Dental Response

    9 Apr, 2019 – HR

    We're disappointed to hear about your experience at one of our supported offices. We strive to create a comfortable and positive environment for all our employees. Your comments are greatly... More