Harland Clarke Reviews | Glassdoor.ca

Harland Clarke Reviews

Updated 17 July, 2017
227 reviews

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3.2
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Harland Clarke President and CEO Chuck Dawson
Chuck Dawson
116 Ratings

227 Employee Reviews

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Pros
Cons
  • No Technology advancement and poor Work life balance (in 6 reviews)

  • Upper management walks around like they have no clue there's a problem when we all know they know (in 9 reviews)

More Pros and Cons

  1. "Good company."

    StarStarStarStarStar
    Former Employee - District Sales Manager National Accounts Services in New Orleans, LA (US)
    Former Employee - District Sales Manager National Accounts Services in New Orleans, LA (US)

    I worked at Harland Clarke full-time (More than 8 years)

    Pros

    Strong presence in the banking and credit union market.

    Cons

    Combination of two companies creating some organizational challenges.

    Advice to Management

    Encourage autonomy for salespeople because their individual or personal initiative will generate more success than otherwise.


  2. "Good company - small presence outside of San Antonio"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Harland Clarke full-time

    Pros

    Care about its employees and its culture

    Cons

    Corporate services all housed in San Antonio


  3. Helpful (1)

    "Great place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Press Operator in San Antonio, TX (US)
    Former Employee - Press Operator in San Antonio, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harland Clarke full-time (More than 10 years)

    Pros

    We had great management and supervisors.

    Cons

    To bad Base plan closed


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Don't do it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative II in San Antonio, TX (US)
    Former Employee - Customer Service Representative II in San Antonio, TX (US)
    Negative Outlook
    No opinion of CEO

    I worked at Harland Clarke full-time (More than 8 years)

    Pros

    The people are the only reason to work at this company. The friendships and relationships I have sustained here will last a lifetime.

    Cons

    The opportunity for upward mobility and advancement is very small here. There is fervent favoritism at all levels of management. Opportunity is constantly given to those that are less knowledge, less educated, and close to those in charge of the hiring process

    Advice to Management

    Appreciate the employees that are willing to go the extra mile for you. Those that are constantly promoted are lazy, unwilling to work, do not work well with others, and less knowledgeable


  6. "Customer Care Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harland Clarke full-time

    Pros

    pay was good but not enough. some people were nice

    Cons

    training was not up to speed..Some people in training were not very friendly

    Advice to Management

    Give someone a chance


  7. "MAP/Nestle Dreyer's Ice Cream"

    StarStarStarStarStar
    Current Employee - Project Administrative Assistant in Laurel, MD (US)
    Current Employee - Project Administrative Assistant in Laurel, MD (US)

    I have been working at Harland Clarke full-time (Less than a year)

    Pros

    Good work environment. Good hours. Great staff

    Cons

    No cons at this time


  8. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Salt Lake City, UT (US)
    Current Employee - Customer Service Representative in Salt Lake City, UT (US)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Harland Clarke full-time (More than a year)

    Pros

    HC is all about what I can do for the customer. They are all about positive attitude. They do not push the stats you need to meet as hard as some companies.

    Cons

    It's hard to take time off. They hardly work with you to get the time you need off. If you work nights, you are pretty much at the bottom of the stack. The workforce department(scheduling) won't do much to push through time unless a manager talks to them. They are all about what can we do for HC not what HC can do for you.

    Advice to Management

    Actually have a open door policy. Be open to listen to situations and see what can be done to fix the problems.


  9. "Overall it was a great experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Harland Clarke full-time

    Pros

    Great people to work with. Provides training and encourages process improvement. Vacation time increases based on years of service, huge plus!

    Cons

    Health Insurance very expensive. Takes advantage of the work alcoholic, to few do all the work. Work Life balance varies based on your Manager.


  10. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX (US)
    Former Employee - Customer Service Representative in San Antonio, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harland Clarke full-time (More than a year)

    Pros

    Pay, great people, free slider providers, awsome cafeteria and cafeteria staff, awsome managment, great work invironment, great training and trainers

    Cons

    On computer majority of the time


  11. "Lots of Changes Right Now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Harland Clarke full-time

    Pros

    The company has good benefits and good salaries

    Cons

    Lots of pressure and tons of work, with limited workforce

    Advice to Management

    recognize that you are burning people out


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