Handy Reviews | Glassdoor.ca

Handy Reviews

Updated 22 April, 2019
102 reviews

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Pros
  • "You also get to meet new people" (in 24 reviews)

  • "I would definitely recommend if you want to work part time for a decent salary" (in 23 reviews)

Cons
  • "I don't like the rating system at all" (in 48 reviews)

  • "THE WORST customer service ever" (in 44 reviews)

More Pros and Cons

  1. Helpful (10)

    "Would not reccommend."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager
    Former Employee - Community Manager
    Doesn't Recommend

    I worked at Handy full-time (More than a year)

    Pros

    Great people and team spirit.

    Cons

    Disorganized company, no clear vision.

    Advice to Management

    Listen to your coworkers and work together.


  2. Helpful (41)

    "Terrible company - believe what you've heard, and worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY (US)
    Former Employee - Software Engineer in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Handy (More than a year)

    Pros

    There are some fantastic people who work there - though chances are, they're the ones being worked to death, receiving zero credit for their work, and/or are about to be laid off. It was also a very fun place to work for some brief period of time.

    Cons

    Wildly incompetent management, total lack of respect for good people, huge amounts of bias and unfairness at all levels, questionable business ethics, poor/nonexistent engineering values, few good or senior engineers, mountains of tech debt that make coding miserable, no protection between engineers and business pressures, no value for culture or employee happiness, depressing work environment, below average compensation/benefits/perks... TLDR; Run.

    Advice to Management

    Replace yourselves if you want any chance at saving the company.

  3. Helpful (1)

    "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Handy full-time

    Pros

    Handy is one of the rare "real startup" gem in NYC. High tech vibe, intensity, sharp people who want to commit their sweat to a higher purpose. Smartest, most dedicated people I have been working with so far.

    Cons

    No place to hide. I don't know one person who is just "cruising" on their job. Great opportunities for development across functions.

    Advice to Management

    Continue hiring amazing people and maintain a positive culture.


  4. Helpful (4)

    "Anonymous Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)
    Recommends
    Positive Outlook

    I have been working at Handy full-time (Less than a year)

    Pros

    Strong company culture with a vision to become a household name drives the pace & has resulted in phenomenal growth. Tremendous career opportunity for anyone who wants to roll up their sleeves & contribute.

    Cons

    Like any start-up, it isn't perfect and is still a work in progress. But Handy has a real shot at breaking out in an even bigger way & that is the appeal.

    Advice to Management

    Don't lose sight of the importance of ensuring that each and every employee fundamentally understands the opportunity here & how rare it truly is.


  5. Helpful (4)

    "Operations Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Associate/Community Recruiter in San Jose, CA (US)
    Former Employee - Operations Associate/Community Recruiter in San Jose, CA (US)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Handy (Less than a year)

    Pros

    Small company and growing rapidly. Great opportunity to start with a smaller/newer company to learn the in/outs of building a business from the ground up.

    Cons

    Not a lot of communication with upper management. Slight lack of direction, often left to make decisions on your own. As a remote employee away fro HQ office, there was often a lack of direction and communication with managers, directors, CEOS.


  6. Helpful (12)

    "Worse company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY (US)
    Former Employee - Customer Service Representative in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    This company has Absolutely no pros

    Cons

    No end to end customer relationship.
    Negative reviews across the globe.
    they dont do background checks on employee, which means anyone can become an electrician with Handy

    Advice to Management

    Change Management, improve customer services, improve recruitment process


  7. Helpful (9)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Brooklyn, NY (US)
    Former Employee - Customer Service in Brooklyn, NY (US)
    Doesn't Recommend

    I worked at Handy full-time (Less than a year)

    Pros

    free lunch and pay was ok

    Cons

    very cold and no compassion.

  8. Helpful (1)

    "Handy is great to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Handy full-time (More than a year)

    Pros

    I really - really like working for Handy!

    This expert cleaning organization gives the capacity to make an exceptionally adaptable and helpful work routine. Consistently working for Handy is a smooth, compensating and gainful experience. The Management team has been good to work with as well, which is important.

    It is likewise extraordinary to realize that my co-workers are quality employees, who are all around prepared, learned, connected with, and devoted to the organization's qualities. Just overall a great organization to work with.

    Cons

    Truthfully i have none. Just a great place to work for ... hands down...I wish I found them a long time ago.

    Advice to Management

    keep up the good work. Finally having a management team that I can trust is the best


  9. "The best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Los Angeles, CA (US)
    Current Employee - Customer Service Manager in Los Angeles, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Handy full-time (More than a year)

    Pros

    At Handy, there is an unparalleled growth opportunities through the philosophy of one big family which I’m a beneficiary of this. We the workers at handy are empowered each or as a team member to live differently and enjoy ourselves and a good facilities being put in place to encourage members that needs more professional training and a feedback-based career development infrastructure supporting them throughout all stages of their career.
    One of the thing I appreciated most in Handy, is the ability to make my own schedule, this gives me the opportunity to play with my friend and watch my favourite TV show and sports. Their salary is top notch with good management. I’m proud to be an employer of Handy.

    Cons

    Like I have always tell my friends, that Handy is the best place to work, a place where we take and watch each other backs. Just like the bible, “ seeth a man diligent in his work…..” when you are diligent in your work at Handy, you’ll enjoy a first class treatment.

    Advice to Management

    I have worked with several organization and companies but Handy stands out the best. They are always there for me and other workers. The management are full of fun, family atmosphere, flexible scheduling and caring relationships built with their coworkers and customers. You are the best!!!


  10. Helpful (1)

    "Outstanding Experience From Handy Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO (US)
    Former Employee - Anonymous Employee in Denver, CO (US)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are almost universally smart, talented, and fun lots of things to learn too.

    Cons

    Sometimes strategy feels like it values short-term gains over long-term value.

    Advice to Management

    Be more open with employees, share strategy, and have more informal forums for idea development.