Handy Reviews | Glassdoor.ca

Handy Reviews

Updated 22 April, 2019
102 reviews

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Pros
  • "You also get to meet new people" (in 24 reviews)

  • "I would definitely recommend if you want to work part time for a decent salary" (in 23 reviews)

Cons
  • "I don't like the rating system at all" (in 48 reviews)

  • "THE WORST customer service ever" (in 44 reviews)

More Pros and Cons

  1. Helpful (1)

    "CHANGED MY LIFE 😆"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in New York, NY (US)
    Current Employee - Housekeeper in New York, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Handy full-time (Less than a year)

    Pros

    I love the flexibility, compensation, and experience. I was able to quit my job and make 2x the amount I was making at a lawfirm.

    Cons

    Sometime you do get challenging homes but with the right products it can make your life so much easier. Keep a good stock of what you need on hand.

    Advice to Management

    Some bonuses for tolls would be helpful. Example NJ & L.I


  2. Helpful (12)

    "Operations Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Associate in New York, NY (US)
    Former Employee - Operations Associate in New York, NY (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Handy full-time (More than a year)

    Pros

    There were free lunches every day, and I did make some genuine friendships working in the office.

    Cons

    There is very little communication, and employees are not respected. I was told to my face I was going to be reassigned off of the project I was working on less than a week before I was let go. There is very little in terms of employee support and growth.

    My team was often the scapegoats for a lot of internal operational issues with the company, and was even once directly blamed for stalling the company's growth. The culture of the company is a fairly typical fraternal start-up culture, and although there was a substantial improvement from the infamous Gawker article about Handy's culture, there still was a misguided attempt to have a frat-house environment in the center of the office with kegs, a very disruptive foosball table, and music.

    Also, my pay was incorrect for almost a whole year because my manager did not care enough to ensure I was getting paid for the correct number of hours.

  3. Helpful (8)

    "Laid Off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Handy full-time

    Pros

    The pros were basically due to being a remote worker. I enjoyed meeting new people and giving presentations. I liked the people I worked with.

    Cons

    Unorganized and inexperienced staff in positions of high responsibility. Faulty business model caused a lot of issues that were hard to resolve. I don't think the company was created with the intention of lasting very long.


  4. Helpful (7)

    "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY (US)
    Former Employee - Software Engineer in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Time consuming work. Free food.

    Cons

    Too time consuming. Food is not that good.

    Advice to Management

    Good luck!


  5. Helpful (3)

    "Good temporary job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Fast-paced. You get right to work.

    Cons

    Instability, I was never sure if my position would be eliminated or not...eventually it was.

    Advice to Management

    Keep laying the foundation for a good work culture.


  6. "Best Team I Could Ask For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Ambassador in New York, NY (US)
    Former Employee - Brand Ambassador in New York, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Handy part-time (Less than a year)

    Pros

    What isn't great about these guys. Free lunch and snacks. Incredibly smart and resourceful people to work with. Best encounter of teamwork I've ever experienced. I grew to love my coworkers.

    Cons

    None at all. Managment does a great job emphasizing goals without putting their staff down.

    Advice to Management

    Let's start out the season with a brainstorm of ideas of how the street team could hit higher sales. Focus heavily on residential areas. Have an overload of promo materials ready to give out. Everybody loves free stuff.

    Overall, ask the native New Yorker's how handy could get people's attention. :D


  7. Helpful (4)

    "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in London, England (UK)
    Former Employee - Customer Service in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Handy full-time (More than a year)

    Pros

    Good Concept
    People working there were really cool

    Cons

    They have complete disregard for the cleaners and employees.
    Wouldn't describe as the most ethical company around

  8. Helpful (6)

    "So so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience Associate in New York, NY (US)
    Former Employee - Customer Experience Associate in New York, NY (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits. Food. Friendly staff. Set working schedule.

    Cons

    No support. Favoritism. Low pay

    Advice to Management

    Invest in real career path advice for your staff.


  9. Helpful (1)

    "It has been fun."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local Brand Ambassador in Kearny, NJ (US)
    Current Employee - Local Brand Ambassador in Kearny, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Handy part-time (Less than a year)

    Pros

    Being that technogy startups are trending, there can be a lot to learn from. The benefits seem appealing and the food is catered.

    Cons

    The commute may be tough for some, as it is for some employees in the greater New York City area.

    Advice to Management

    Stay positive.


  10. "Fun time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great working experience and fun environment

    Cons

    Long hours that require to stay late