Handy Reviews | Glassdoor.ca

Handy Reviews

Updated 9 November, 2018
95 reviews

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95 Employee Reviews

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Pros
Cons
  • "Handy rating system need improvement" (in 46 reviews)

  • "THE WORST customer service ever" (in 39 reviews)

More Pros and Cons

  1. Helpful (4)

    "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in London, England (UK)
    Former Employee - Customer Service in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Handy full-time (More than a year)

    Pros

    Good Concept
    People working there were really cool

    Cons

    They have complete disregard for the cleaners and employees.
    Wouldn't describe as the most ethical company around


  2. Helpful (6)

    "So so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience Associate in New York, NY (US)
    Former Employee - Customer Experience Associate in New York, NY (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits. Food. Friendly staff. Set working schedule.

    Cons

    No support. Favoritism. Low pay

    Advice to Management

    Invest in real career path advice for your staff.

  3. Helpful (1)

    "It has been fun."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local Brand Ambassador in Kearny, NJ (US)
    Current Employee - Local Brand Ambassador in Kearny, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Handy part-time (Less than a year)

    Pros

    Being that technogy startups are trending, there can be a lot to learn from. The benefits seem appealing and the food is catered.

    Cons

    The commute may be tough for some, as it is for some employees in the greater New York City area.

    Advice to Management

    Stay positive.


  4. "Fun time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great working experience and fun environment

    Cons

    Long hours that require to stay late


  5. Helpful (10)

    "Would not reccommend."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager
    Former Employee - Community Manager
    Doesn't Recommend

    I worked at Handy full-time (More than a year)

    Pros

    Great people and team spirit.

    Cons

    Disorganized company, no clear vision.

    Advice to Management

    Listen to your coworkers and work together.


  6. Helpful (39)

    "Terrible company - believe what you've heard, and worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY (US)
    Former Employee - Software Engineer in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Handy (More than a year)

    Pros

    There are some fantastic people who work there - though chances are, they're the ones being worked to death, receiving zero credit for their work, and/or are about to be laid off. It was also a very fun place to work for some brief period of time.

    Cons

    Wildly incompetent management, total lack of respect for good people, huge amounts of bias and unfairness at all levels, questionable business ethics, poor/nonexistent engineering values, few good or senior engineers, mountains of tech debt that make coding miserable, no protection between engineers and business pressures, no value for culture or employee happiness, depressing work environment, below average compensation/benefits/perks... TLDR; Run.

    Advice to Management

    Replace yourselves if you want any chance at saving the company.


  7. Helpful (1)

    "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Handy full-time

    Pros

    Handy is one of the rare "real startup" gem in NYC. High tech vibe, intensity, sharp people who want to commit their sweat to a higher purpose. Smartest, most dedicated people I have been working with so far.

    Cons

    No place to hide. I don't know one person who is just "cruising" on their job. Great opportunities for development across functions.

    Advice to Management

    Continue hiring amazing people and maintain a positive culture.

  8. Helpful (4)

    "Anonymous Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)
    Recommends
    Positive Outlook

    I have been working at Handy full-time (Less than a year)

    Pros

    Strong company culture with a vision to become a household name drives the pace & has resulted in phenomenal growth. Tremendous career opportunity for anyone who wants to roll up their sleeves & contribute.

    Cons

    Like any start-up, it isn't perfect and is still a work in progress. But Handy has a real shot at breaking out in an even bigger way & that is the appeal.

    Advice to Management

    Don't lose sight of the importance of ensuring that each and every employee fundamentally understands the opportunity here & how rare it truly is.


  9. Helpful (4)

    "Operations Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Associate/Community Recruiter in San Jose, CA (US)
    Former Employee - Operations Associate/Community Recruiter in San Jose, CA (US)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Handy (Less than a year)

    Pros

    Small company and growing rapidly. Great opportunity to start with a smaller/newer company to learn the in/outs of building a business from the ground up.

    Cons

    Not a lot of communication with upper management. Slight lack of direction, often left to make decisions on your own. As a remote employee away fro HQ office, there was often a lack of direction and communication with managers, directors, CEOS.


  10. Helpful (12)

    "Worse company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY (US)
    Former Employee - Customer Service Representative in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    This company has Absolutely no pros

    Cons

    No end to end customer relationship.
    Negative reviews across the globe.
    they dont do background checks on employee, which means anyone can become an electrician with Handy

    Advice to Management

    Change Management, improve customer services, improve recruitment process


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