Handy Maid Reviews | Glassdoor.ca

Handy Maid Reviews

5 reviews

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Maid

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Handy CEO Oisin Hanrahan
Oisin Hanrahan
2 Ratings

Employee Reviews

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Pros
Cons
  • "Handy rating system need improvement" (in 46 reviews)

  • "THE WORST customer service ever" (in 39 reviews)

More Pros and Cons

  1. Helpful (3)

    "Customer Ratings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Maid in Chicago, IL (US)
    Current Contractor - Maid in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Handy as a contractor

    Pros

    The schedule is the only flexible thing about this company.

    Cons

    They do not give you detailed demographics of the area until you select the job and if you cancel to many times it effects your keep rate.

    I cleaned one client's filthy 2 bathroom/bedroom home thoroughly and I was the only maid the actually stayed to clean her place, after cleaning it. She and her husband approved and then they gave me a bad rating. That rating is still on my profile.

    Advice to Management

    Remove ratings after 30 days of cleaning clients home.

    Handy Response

    21 Dec, 2016 – Social Media Engagement Specialist

    Thank you for sharing this, your advice to management is greatly appreciated. We have the rating system in place so customers can provide professionals with honest feedback. We apologize if you... More


  2. "Dont work for them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Maid in Seattle, WA (US)
    Current Contractor - Maid in Seattle, WA (US)
    Doesn't Recommend
    Negative Outlook

    I have been working at Handy as a contractor (Less than a year)

    Pros

    They hire you as long as you can pass a background

    Cons

    They have no one to contact, they pay me 15 an HR n I was promised 22$ n they have no phone number to contact anyone . The company takes 60% of the money to keep n don't do anything to help you when u need help . Also they cut my time not giving me time to complete a job .

    Advice to Management

    Be more involved, n stop taking so much money away from the people doing the work

  3. Helpful (5)

    "Please turn back do not work for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Maid in Chicago, IL (US)
    Current Contractor - Maid in Chicago, IL (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Handy as a contractor

    Pros

    Nothing absolutely nothing this is what u will gain from this job nothing all b.s. please nobody should go through this I'm warning you guys

    Cons

    U work long hours don't get paid for them they don't pay there employees they withhold all your money. A scammer

    Advice to Management

    I'm going to sue this company you all suck can't communicate worth a dam report Bbb now on all of you


  4. Helpful (2)

    "great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Professional Maid in Atlanta, GA (US)
    Former Contractor - Professional Maid in Atlanta, GA (US)
    Recommends
    Positive Outlook

    I worked at Handy as a contractor (Less than a year)

    Pros

    A great job for extra income and/or full time work for a single parent or college student. Work anytime you want, just stay committed

    Cons

    Your rates go down every few days, so if you 4.8 and you dont work 2 or 3 days and those days are in the 28 day period, your rate goes down. The 28 day period is not from this date to that date. Its not consistent.

    Advice to Management

    Fix rates and 28 day period dates


  5. Helpful (20)

    "Wow what can i say in one word,discouraging!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Maid in Washington, DC (US)
    Current Contractor - Maid in Washington, DC (US)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Handy as a contractor (More than a year)

    Pros

    Easy work cleaning,20$ an hour,cant get that doing maid service at most hotels,even here in dc.

    Cons

    Dont know ur locations,parking tickets,dont pay on time,most jobs are between 2-6m,,good luck in dmv traffic 4,, 40-60$smh

    Advice to Management

    stop giving out false information to employees.you need to be more specific bout the areas before we confirm,And PAY ON TIME!!!

    Handy Response

    5 Nov, 2014 – Marketing

    We are sorry to hear about your experience with Handy. Our focus is on our employees and professionals and we are proud of our relationship with them.