Handy Home Cleaner Reviews | Glassdoor.ca

Handy Home Cleaner Reviews

To filter reviews, or .

Found 4 reviews

2.8
StarStarStarStarStar
39%
Recommend to a Friend
100%
Approve of CEO
Handy CEO Oisin Hanrahan
Oisin Hanrahan
1 Ratings
  1. "Cleaning pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Home Cleaner in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Handy for more than a year

    Pros

    You get to choose jobs and show up and clean within the time frame the client order

    Cons

    Some clients may lie and say u never showed up and you may claim a job another pro already did

    Advice to Management

    Keep. Up the work

    Handy2018-02-09

    Handy Response

    February 14, 2018Social Media Engagement Specialist

    Thanks for all your hard work! We're working on ways to improve the professional experience so we can ensure customers are accurately communicating what occurred during a service. We recommend always bringing a fully charged phone to your jobs so you can notify your customer via the ...

    Show More
  2. Helpful (2)

    "Ok job"

    StarStarStarStarStar
      Current Employee - Home Cleaner in San Francisco, CA

      I have been working at Handy (Less than a year)

      Pros

      Flexible hours, earn a good amount of money

      Cons

      Bad rating system. Must keep a rating of 4.2/5. But if customers don't rate you despite how well you work your rating will drop.

      Advice to Management

      Fix the rating system

      Handy2015-12-26
    • Helpful (1)

      "Don't expect much growth or benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Home Cleaner in New York, NY
      Doesn't Recommend
      Positive Outlook

      I have been working at Handy (Less than a year)

      Pros

      Easy to apply and you can start claiming jobs

      Cons

      Pay isn't great and it can be hard to please customers

      Advice to Management

      Hire less employees for a higher wage and let them keep tips

      Handy2015-07-23
    • Helpful (1)

      "Meh"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Home Cleaner in San Diego, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Handy (Less than a year)

      Pros

      There is some money to be made.

      Cons

      VERY easy to lose on the payment tier. Tier and rating system extremely flawed. They tell customers that tips are included in what they pay, I had no idea until I found out from a customer Jobs cancel at last minute you get no compensation. If you cancel a job even the day before you lose $25 from your next job. You pay for all supplies and gas. Difficult to get ahold of. Terrible customer service, making you the...

      Show More

      Advice to Management

      You need a better customer service team. Improve the payment teir system. Stop telling customers that tips are included. Value and respect your cleaners.

      Handy2014-12-31
    Found 4 reviews