Grubhub Reviews

Updated Sep 14, 2020

To filter reviews, or .
3.9
75%
Recommend to a Friend
83%
Approve of CEO
Grubhub CEO  Matt Maloney
Matt Maloney
388 Ratings
Pros
  • "Good benefits, amazing coworkers, and tons of free food(in 81 reviews)

  • "Leadership truly cares about their employees and work/life balance(in 51 reviews)

Cons
  • "You need a reliable car/wear and tear(in 35 reviews)

  • "Driver care team is outsourced and the do everything they can to not help you(in 35 reviews)

More Pros and Cons
  1. Helpful (4)

    "Totally nonsense"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    Flexible schedule, not required to be on phones.

    Cons

    This place is a gong show, nothing is consistent, they exploit all workers from all sides, paying absolutely minimal wages and expecting miracles screwing over restaurants with their absolute unreliable services and stressing already tired and money pinched companies to refund unintelligent, aggressive and lying customers. This place is going to go down the drain fast.

    Continue reading
  2. "It was cool"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Acquisition Specialist in Chicago, IL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Grubhub full-time for more than a year

    Pros

    Freedom, Free food, Low stress, a good work life balance and room for growth within the company. The company has a start up feel to it. Very fun office environment.

    Cons

    Low pay, no real change when something is wrong.


  3. "Great people, little too much politics"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Data Engineer in Chicago, IL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Grubhub full-time for more than 3 years

    Pros

    strong data platform environment; good, smart people to work with

    Cons

    very political environment, org change too frequent

    Continue reading
  4. "Grubhub"

    4.0
    Current Employee - Sales Representative 

    I have been working at Grubhub full-time

    Pros

    Good commission structure fair Pay

    Cons

    very young crowd on sales floor

  5. COVID-19
    Helpful (1)

    "Highly supportive, fast-paced environment. Really, not a cliche statement, Grubhub is an amazing place to be."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Data Analyst in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    Got hired during the peak of covid19, the interview process was well laid out, challenging interview [7 rounds in total]. Work culture 10/10, Amazing Manager and Team, pretty much all Managers/Director have a "we only care about the work”, in a positive way policy, does not matter where you are from, what you are, very open-minded and inclusive atmosphere. WFH during covid, 10/10, the company helps employees with stipend and regular sessions on physical/mental health. Technology maturity, 8/10, relatively new team, mostly adhoc in nature with low latency. Amazing meal perks, 401k match with 100% vested from day 1, Unlimited PTO, my Manager actually asks the team to take some time off, never had this happen before.

    Cons

    None, actually no cons. I really did try and find an issue but its been amazing so far.

    Continue reading
  6. "GrubHub is a fantastic place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Executive in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    Overall, the company culture at GrubHub is the best I've ever experienced. They really care about their employees succeeding and provide all the tools needed to do so.

    Cons

    Right now we are completely remote until 2021

  7. "Got Cancelled over a lie"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Delivery Driver in Phoenix, AZ
    No Opinion of CEO

    I worked at Grubhub full-time for less than a year

    Pros

    Best money of all gigs

    Cons

    They do not back their drivers

    Continue reading
  8. "Energetic!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time

    Pros

    Grubhub is fast paced and full of energy. I am paid fairly and there is work/life balance. People are encouraged to work hard, try new things and take their time off to recharge.

    Cons

    Pay is fair, but lower end of benchmark. The fast pace is full of energy but can make it hard to learn as a newer employee.

  9. "awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - GrubHub Driver in Seattle, WA

    I worked at Grubhub full-time for more than a year

    Pros

    work whenever you want flexible schedule

    Cons

    have to wait long for orders

  10. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Implementation Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    They allowed my position to be remote! Also there are awesome benefits both medical and GrubHub.

    Cons

    Working for a startup within a major business can be challenging but, the payoff is worth it.

Found 624 reviews