Great Canadian Gaming Reviews | Glassdoor.ca

Great Canadian Gaming Reviews

Updated 11 April, 2019
91 reviews

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2.5
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Rod Baker
25 Ratings

Employee Reviews

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Pros
  • "Benefit plan if you are full-time" (in 3 reviews)

  • "There are no benefits to working for this company" (in 2 reviews)

Cons
  • "terrible schedule as sometimes you get graveyard shifts" (in 4 reviews)

  • "No tips (every other position at Resort gets tips) even though expected to give Customer Service" (in 3 reviews)

More Pros and Cons

  1. "Great!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Great Canadian Gaming full-time

    Pros

    Lots of energy and incentives to grow, fun people to work with, exciting atmosphere.

    Cons

    Gotta be able to handle some difficult customers!! Aside from that, none.

    Advice to Management

    Keep up the great work and motivating teams to do their best in their daily tasks.


  2. "Decent Company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Great Canadian Gaming full-time

    Pros

    Pay , friendly staff,

    Cons

    Scheduling sucks , lots of internal fighting, no human values

  3. "Slot Supervisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Great Canadian Gaming full-time

    Pros

    Good pay for customer service job

    Cons

    Not enough staff, especially whe it's busy


  4. "Not the company u want to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Sous Chef in Vancouver, BC
    Former Employee - Executive Sous Chef in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Great Canadian Gaming full-time (More than 5 years)

    Pros

    always busy, high turnover and fast promotion

    Cons

    Unprofessional work environment, everyone is replaceable

    Advice to Management

    Treat your people better maybe u won’t lose them.


  5. "Mismanagement and lies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slot Technician in Toronto, ON
    Current Employee - Slot Technician in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Great Canadian Gaming part-time (More than 3 years)

    Pros

    You will always have a job if you can put up with the Casino business. If you are a slot attendant or a dealer, you will make tips that are more than say being a server (they do ok as well but not like the floor). This said, most of the staff feel like they are just gears in the machine and their needs and family life so it isn't for everyone.

    Cons

    Bad management. If these guys were running a Vegas Casino, they would be the joke of the strip. Penny pinching and understaffing works for them in the Canadian casino market where they essentially have a monopoly. But these guys have no damn clue of what they are doing . Patrons who never complained to me when were an OLG casino are now complaining about the penny pinching, the lack of staff on the floor.

    Their HR department is a revolving door of people who get fed up with being the hatchet for a cheap and uncaring upper management. They are also disorganised to the point where they forgot to pay half the casino staff across the country on pay day. Mickey Mouse....

    Advice to Management

    Start looking to larger casinos in Vegas and see all the mistakes you are making . Sloppy and cheap decisions are costing you money. Listen to your employees when they tell you what is happening on the gaming floor. You guys advertise great experience for the gamblers but you fail miserably in delivering. If it wasn't for the fact we unionised there is no way I would stay working for you unappreciative jerks .

    Great Canadian Gaming Response

    13 Feb, 2019 – Communications Specialist

    We're concerned about your experience. Thank you for taking the time to give us your honest feedback! We care deeply about our people and go above and beyond to provide a positive experience. If you... More


  6. "It’s an ok job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Tips and benefits very steady. If you don’t have children or is going to school it’s a steady job I would say it’s a good short term experience not a career the longer you stay the worse it gets. However with better seniority it’s easy to maneuver your shifts, you have the option of working 16-40hrs a week shifts are always available for pickup. Employees are mainly friendly It’s like one huge family living under one roof you become a family after a while.

    Cons

    The company is cheap, equipment and staff is always very low and they expect you to pick up the slack of where those cut backs are taking place. I notice decisions being made never benefits front of house or bottom staff only management and upwards. If you decide to work in a position that involves dealing with the guest please keep in mind that they are spending a lot of money and are 99% disrespectful and entitled and the company almost always gooses the guests over the employees (this also depends on who is managing at the moment).

    Advice to Management

    Be more realistic when it comes to basic situations at work. Customer complaints, low/lack of equipment/respect of unavailability regarding days off and preferred shifts (esp when seniority is high)


  7. "Fun Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cage and Coin Cashier in Brantford, ON
    Current Employee - Cage and Coin Cashier in Brantford, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Great Canadian Gaming part-time (Less than a year)

    Pros

    Pension, benefits, fun atmosphere, good wage

    Cons

    under 3 shifts a week, shift work, does not accomodate you if you have a 2nd job, work every weekend and holidays

    Advice to Management

    allow part timers to work more than one dept. to get more shifts

  8. "Card Dealer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Great Canadian Gaming full-time

    Pros

    Lots of hours, free meal

    Cons

    Job can get consuming, hours are usually graveyard if you are new


  9. Helpful (1)

    "Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Coquitlam, BC
    Current Employee - Senior Business Analyst in Coquitlam, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Great Canadian Gaming full-time (More than a year)

    Pros

    None at all as you would rather work at McDonalds.

    Cons

    The Management team is the worst. Treated like children from very poor and qualified people.

    Advice to Management

    Fire them all.


  10. "Service represntitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Great Canadian Gaming full-time

    Pros

    Great clientele and great co-workers

    Cons

    Too much favourtism, which is unprofessional