Grand Circle Travel Employee Reviews about "travel benefits"

Updated Jun 12, 2020

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2.6
36%
Recommend to a Friend
26%
Approve of CEO
Grand Circle Travel Chairman and CEO Alan E. Lewis (no image)
Alan E. Lewis
197 Ratings
Pros
  • "The Associate Travel benefits are AMAZING(in 35 reviews)

  • "Great people, great business model-if you work hard, you are rewarded(in 20 reviews)

Cons
  • "Call center is a challenging place to work due to nature of job(in 29 reviews)

  • "They preach their "core values" but good luck being open and courageous and taking risks, you'll be the out the door real fast(in 23 reviews)

More Pros and Cons

Reviews about "travel benefits"

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  1. COVID-19

    "Hard company to work for..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounting Clerk in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Grand Circle Travel full-time for more than 10 years

    Pros

    Good travel benefits, at least before the pandemic hit...

    Cons

    You constantly have to jump through hoops because of frequent performance reviews. Doing a good job doesn't ever seem to be enough. Open and courageous communication is supposed to be valued, but only if it's not directed at the wrong person.

  2. "Challenging but rewarding company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Grand Circle Travel full-time for more than 5 years

    Pros

    -Tons of opportunity for growth -Amazing benefits including 100% transit reimbursement - Amazing travel benefits (been to 18 destinations with the company) -Great people to work with

    Cons

    -Long hours and tons of overtime -Call center is a challenging place to work due to nature of job.

    Continue reading

  3. Helpful (1)

    "Wouldn't want to work anywhere else!!!!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Circle Travel full-time for more than a year

    Pros

    Grand Circle is a great company to work for. The managers and supervisors go above and beyond to help you grow as an individual in the work place. There is unlimited room for growth within the company. They really live by their values and take them seriously which is great-- you are encouraged to speak up if something isn't working for you and they take their feedback seriously. Yes, it is fast paced and you do have high goals; however, with hard work they are achievable and you are rewarded. The compensation may seem low for a base salary but if you are performance driven you have the ability to make a lot of $$$ based off of the incentive program. The benefits are incredible, the travel benefits are even better! It's a great work environment to be in and is located right in the seaport.

    Cons

    none, the company, culture and people are AWESOME.

  4. Helpful (11)

    "The best, most fun toxic workplace ever"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Grand Circle Travel full-time

    Pros

    At their best, the employees can be very nice, caring people. This is partly fostered by the negative cultural aspects--people at Grand Circle tend to develop thick skins after a while; when not afraid for their positions they often have a "we're in this together", rueful sort of companionship. Travel benefits seem very nice. They kick in after a year, but I chose to leave before then. The company is profitable despite its drawbacks, and pays somewhat well to offset the constant turbulence. It also fosters an amazing amount of charity work; if you like that sort of thing you'll find plenty of opportunities to help.

    Cons

    The stories you will read about Grand Circle are true. Turnover (both involuntary and voluntary) is at high levels, and not just in the call center. Problem behaviors and people can be actively encouraged, due to misapplication of the principles by which the entire company operates. The culture exacerbates problems like aggression, lying and scapegoating, due in part to fears by employees that they will lose their jobs. People have different ways of dealing with stress, and this is to be expected; however, it obviously can be worse when a stressed-out supervisor starts browbeating and scapegoating employees--which the organization has no solid way of counteracting. Performance is constantly assessed, and in some negatively skewed ways, creating more tension. Performance ratings, when one of the frequent localized cultural breakdowns occurs, tend to be based not on actual performance but on personal bias. Imagine a bunch of stressed-out people, encouraged or even forced to jockey for position with each other, constantly giving open ratings on each other. That's what you'll get. It's a pressure cooker. People are sometimes not just treated negatively, but openly humiliated. The company prides itself on its ability to thrive on change. This leads to chaotic results when working on projects; due to the constant threat of a "stop" being called, ending the project, the overall focus is on quick-and-dirty work. This sadly applies even on new projects begun to clean up the old quick-and-dirty work.

  5. "A fast-paced, never boring place to work and you get to travel!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Grand Circle Travel full-time for more than a year

    Pros

    Great people, great business model-if you work hard, you are rewarded. The Associate Travel benefits are AMAZING! Company sponsors fun activities and the building and neighborhood are cool.

    Cons

    I have no Cons yet!

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  6. Helpful (10)

    "Crazy Owner with abusive management style"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Prefer Not to Say in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grand Circle Travel full-time for more than 3 years

    Pros

    Great Travel benefits Clearly defined company values Young, fun coworkers

    Cons

    Owner has an abusive management style In every department there is a focus on rankings to the detriment of morale It is easy to rank based on objective goals (sales numbers etc.) but rankings are often based on subjective performance which creates a culture of favorites.

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  7. Helpful (2)

    "It's okay"

    2.0
    Current Employee - Anonymous Employee 

    I have been working at Grand Circle Travel full-time

    Pros

    Travel benefits, vacation time, they'll train you if they like so great place to learn skills.

    Cons

    There is a lot I could say, I think other comments will have this covered, just be wary and have a tough skin.

  8. Helpful (1)

    "Great people, great benefits and grateful for the experience!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Approves of CEO

    I have been working at Grand Circle Travel full-time for more than a year

    Pros

    I have had a very positive experience since joining Grand Circle Travel more than a year ago. I have a great manager and enjoy the people that I work with who are extremely nice, hardworking, and passionate about what they do. The company offers generous benefits which include health, dental and vision, transit and parking subsidies, 401K with a match program, tuition reimbursement, casual dress code, travel benefits, and much more. One of the unique benefits here is the Wellness Program, including an onsite gym. Through the Wellness Program employees can participate in onsite Yoga, Reiki, Meditation and have access to a full-time Wellness coach who is amazing and inspirational. We work hard, but we also get to play hard and enjoy fun things like summer BBQ’s, departmental celebrations, and the annual holiday party. The company motto is “We help change people’s lives” which is evident not only by our traveler’s testimonies but also by the Community Service work that is done both locally in and around Boston and globally. Grand Circle employees are able to participate in monthly events that help to give back to the local community and through the Grand Circle Foundation, the company is very generous in giving time and money to the underserved and underprivileged communities around the world. I am very proud to work for a company that does so much good in the world and that truly helps to change people’s lives.

    Cons

    I have no cons to express at this time.

  9. Helpful (8)

    "Everything you've read is true."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grand Circle Travel full-time for more than a year

    Pros

    Decent pay and travel benefits but that's about it.

    Cons

    Company structure can change at any time, goals change with no forewarning. Desperately understaffed, you will be required to work mandatory overtime every week. I was there over a year and never once did we have adaquite staffing so overtime wasn't required.

    Continue reading
  10. "Sales Associate"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Grand Circle Travel full-time

    Pros

    The travel benefits are outstanding.

    Cons

    Compensation potential is constantly changing.

Found 35 reviews