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Grand Circle Travel Travel Counselor Reviews

Updated Jan 28, 2020

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4.5
73%
Recommend to a Friend
74%
Approve of CEO
Grand Circle Travel Chairman and CEO Alan E. Lewis (no image)
Alan E. Lewis
3 Ratings
  1. "I am retiring at GCT/OAT"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel Counselor in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Circle Travel full-time for more than a year

    Pros

    I you Help yourself this company will help you

    Cons

    if you do not help yourself this company will not help you

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  2. Helpful (6)

    "Know what your getting yourself into"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel Counselor in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Grand Circle Travel full-time for more than a year

    Pros

    Solid base pay, plenty of hours and some really great benefits. The culture is not as bad as people make it out to be. It's sales and your job is to sell. It's metrics based and you're going to be measured based on your metrics and percentages, but also on your values. You must live and breath the values.

    Cons

    The values can really work in your benefit, and in theory they make a really great work environment. This however, is not the case when dealing with members of upper management. This is a huge miss, and really makes it difficult sometimes. Things are always changing, and not always for the better. The commission plan changed every few months in 2018, and 2019 is off to a bad start.

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  3. Helpful (5)

    "Mehhh"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel Counselor in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Grand Circle Travel full-time for more than a year

    Pros

    150 hr PTO/yr starting; health benefits, 401k matching 50%

    Cons

    Quarterly review based on company 'values'...problem is that not every 'value' can easily be achieved in the call center, and if you're not rated high enough in your values it could be terms for a improvement plan or worse, fired

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  4. Helpful (3)

    "Review"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Travel Counselor in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Grand Circle Travel

    Pros

    Travel Perks with and without the company. Vacation time, Sabbatical every 5 years.

    Cons

    Goals monthly didnt change based on seasonality making it difficut to attain. Becomes very stagnet in position

  5. Helpful (4)

    "Torture..."

    1.0
    Former Employee - Personal Travel Counselor in Boston, MA

    I worked at Grand Circle Travel full-time for less than a year

    Pros

    Talking about travel every day. Discounts

    Cons

    Phone center was like being in jail

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