Grand Circle Travel Program Director Reviews | Glassdoor.ca

Grand Circle Travel Program Director Reviews

Updated Jan 24, 2019

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Found 6 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
59%
Approve of CEO
Alan E. Lewis
5 Ratings
  1. "Tour Leading"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Director in Warsaw
    Recommends
    Approves of CEO

    I worked at Grand Circle Travel for less than a year

    Pros

    travel explore communicate deliver progress

    Cons

    Time table over hours picky costumers

    Grand Circle Travel2019-01-24
  2. Helpful (1)

    "Program Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Director 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Grand Circle Travel for more than 5 years

    Pros

    Probably the best company I work for, payment is great and people are always focussed on making the best for their travellers. This company is not for everybody, you need to be aware that the pressure can be high, but thats what makes it great.

    Cons

    Some people can't take the pressure and then start to complain, you can always leave.

    Grand Circle Travel2018-06-14
  3. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grand Circle Travel for more than 3 years

    Pros

    Values that I share, great customer service and drive for customers happiness. Many years in business and they know what they are doing. Great training and growth possibilities.

    Cons

    Very demanding position on one´s time during the trip. But I dont really take it as a con.

    Grand Circle Travel2018-05-09
  4. Helpful (11)

    "Take the money and run... at least in Portugal/Spain GCC cruises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Director 
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Grand Circle Travel part-time

    Pros

    Great pay. They also invest lots of money in trainning staff (but soon they lose it, as they fire Program Directors for not having Excelent surveys, instead of firing those who didn't design an Excelent itinerary... at least in Portugal&Spain cruises).

    Cons

    Toxic company. If your collegues do wrong, you go up in the ranking, so not much team work nor spirit of partnership. Besides, also managers are so nervous of being randomly fired (as we say, the question is not IF you'll be fired, the question is WHEN) that blame anyone, but themselves, of any mistake. To keep you job, you have to focus on the surveys (and making friends with the boss), not in a good work. So to...

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    Advice to Management

    No hope, I'm afraid they are not going to change. So I'll just try to make as much money as possible while I'm still here, as I know one day I'll also be randomly fired, as many great Program Directors have already been kicked out from GCC cruises in Portugal/Spain and the UK.

    Grand Circle Travel2017-11-26
  5. Helpful (13)

    "They will brake your self-confidence, use you and throw you out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Director 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Grand Circle Travel part-time

    Pros

    meeting great skilled employees because they know how to choose the best!

    Cons

    They are crazy about their Values and Ratings, it seems numbers are more important to them than people. They love to take the best out of their employees, suck their blood to the bones, and when there is nothing left, throw them out of the company without any compassion! Run away!!!

    Grand Circle Travel2017-02-27
  6. Helpful (1)

    "Avoid this company at all cost!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Director in Paris
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grand Circle Travel for more than a year

    Pros

    I worked for GCT as a Program Director/Trip Leader. The culture in the company allowed widespread bullying. When you work for them you are an independent contractor - very convenient, isn't it? They don't cover health insurance, social insurance or anything else. You are always threatened that this could be your last trip if people don't rate you Excellent. You work from 6-7 in the morning until 10-11 at night. No paid...

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    Cons

    the paycheck is very low

    Advice to Management

    treat better your employees.

    Grand Circle Travel2015-12-18
Found 6 reviews