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Grand Circle Travel Customer Service Representative Reviews

Updated Apr 5, 2016

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1.2
0%
Recommend to a Friend
0%
Approve of CEO
Grand Circle Travel Chairman and CEO Alan E. Lewis (no image)
Alan E. Lewis
1 Rating
  1. Helpful (15)

    "Awful experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grand Circle Travel full-time for less than a year

    Pros

    the benefits package was good, thats about it

    Cons

    no notice to changes, pressure to succeed numbers, yet being set up for failure, bad hours, mandatory overtime

  2. Helpful (5)

    "Pretty Dreadful"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Negative Outlook

    I worked at Grand Circle Travel full-time for more than a year

    Pros

    Great benefits Travel opportunities Free food on occasion

    Cons

    Toxic corporate culture Cult-like employees.

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  3. Helpful (1)

    "No shortage of micromanagement"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Account Manager 

    I worked at Grand Circle Travel

    Pros

    Generally nice co-workers Casual dress everyday Relatively low-stress

    Cons

    Older company, culture is not exactly upbeat Everyone seems very stuck in their ways, with innovation moving at a snail's pace Micromanagement around every corner

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