Grainger Canada Employee Reviews about "agi"

Updated Jan 16, 2020

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3.8
82%
Recommend to a Friend
90%
Approve of CEO
Grainger Canada Vice President and General Manager Dave Lagoner (no image)
Dave Lagoner
93 Ratings
Pros
Cons
  • "There were no cons working for AGI(in 8 reviews)

  • "Canadian management has been removed(in 6 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "agi"

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  1. Helpful (1)

    "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Richmond Hill, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grainger Canada full-time for more than 3 years

    Pros

    I have been with the organization close to three years now and the leadership team builds an environment where the team members can learn and develop. AGI being a big organization there are plenty of opportunities which are posted and the hiring process is transparent, where an equal opportunity is given to all applicants. Overall AGI is a good employer that values team members!

    Cons

    No cons to report at this time.

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  2. Helpful (2)

    "Too bad there are a lot of lost souls with bad intentions."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Grainger Canada full-time for more than a year

    Pros

    The hours are pretty good. You don't work weekends, and have all of your statuary holidays off. You get three weeks vacations the first year, but remember that at any time should you leave or move on, you owe AGI back for the time taken in the present year (meaning, if you take 3 weeks off the first year you work, and you leave at the before the year is over, you are clawed back for your paid vacations. So it is misleading when AGI says, three weeks paid vacation when you start... that is simply not the case). You get benefits (caveat). Most people are okay to work with, as long as they are not direct reports.

    Cons

    HR is lost, they do not know or have the desire to do what any solid company should have, a solid HR. They are great at passing the buck, and sitting idle. Too many individuals working at HR forget the importance of people, and the importance of doing their role. Taking ownership... something HR does not do. Most companies handle the hiring, all in house. Not AGI, they choose to use a third party company who are simply hired to fill bodies. What about taking charge, I mean, isn't that your job? Some individuals are laid back, and like to cruise and pass the buck when it comes time to work. Sense of urgency is non existant, and those individuals are low performers. Too many employees are still feeling the sting directly or indirectly after the massive closures and restructuring. They live in the past, and fail to move forward. Too much wallowing in self pity and yet your coworkers are demotivating and disillusioned with reality that they continue to be heard for there griping and nobody holds them accountable by cleaning house. You got to spend money on your work staff in order to make the changes required to move forward. Until you do so, you will continue to drift along until you crash and burn. Eventually the good managers and people you come across move on, simply because they are ousted or choose to no longer fight the bureaucracy and resistance from within the organization. Senior American Leaders are clueless, self righteous, all knowing, closed minded, and simply cannot hear or listen. They talk the talk, but have no clue how to walk the walk. Lynching someone or finding someone to sacrifice is a defeatist way of learning and moving forward. They just don't get it. The rah! rah! rah! is a culture thing, and in Canada that simply is laughed at by your people. Slowly the company erosion persists, and good people find themselves being appreciated at the competition. Nice way of having your employees better themselves. Learn at AGI, and then move on to benefit your competition. The benefits package is there for window dressing, but it is pale with the standard in the industry in terms of what is covered and the amount. Most items from within the catalog is overpriced. So much so, that most items are above msrp, no wonder your customers choose to purchase from many other distributors. This doesn't have to be that way, but the red tape and dinosaur mentality makes this the norm.

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  3. "Good leaders & culture, struggling business model"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Operations Manager in Edmonton, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Grainger Canada full-time for more than 3 years

    Pros

    Greatly enjoyed my time at AGI. Senior leaders are smart and motivated, culture is inclusive and high-performance, learning is encouraged and they value initiative. Very little politics or personal agendas.

    Cons

    AGI recently changed their business model and are struggling to keep up with the new model's challenges, costing them customers in the short term. With a number of quality competitors in the field, it will be a hard fight for a few years.

  4. Helpful (1)

    "Most of the reviews are fake or forced."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Grainger Canada full-time for more than a year

    Pros

    Everyone knows who AGI is and what they do.

    Cons

    1) MICROMANAGEMENT from top to bottom. 2) Lack of direction. 3) No CRM 4) Multiple reports taking time off sales. 5) Spend allot more time in front of computer entering fake or wrong data to satisfy middle management. 6) One way conversation. 7) No respect. 8) Horrible working condition.

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  5. "Set the bar high for other organizations"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - DCSM in Fort McMurray, AB
    Recommends

    I worked at Grainger Canada full-time for more than 3 years

    Pros

    Great leaders, mentors, pay, and opportunities.

    Cons

    There were no cons working for AGI.

  6. "AGI leading the way"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Senior Manager DC in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grainger Canada full-time for more than 10 years

    Pros

    I have had the pleasure of working for AGI for 30 years. I come to work everyday empowered to do my job to the best of my abilities with no fear of making mistakes. The opportunities are only limited to your personal preferences, and you can take ownership of your own career. Our senior leadership is always forward thinking and looking for ways to continuously improve.

    Cons

    there are no cons to working at AGI.

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    Grainger Canada Response

    May 24, 2019Senior Director, Communications

    Thanks for providing your feedback.

  7. Helpful (2)

    "Sales Manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Grainger Canada full-time

    Pros

    AGI used to be an amazing place to work but since the adoption of SAP it has been in steady decline.

    Cons

    Significant change at this time.

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    Grainger Canada Response

    January 16, 2019Senior Director, Communications

    Thanks for taking the time to leave a review. There's no doubt the SAP implementation was challenging, and also that we've been through significant change in the past 15 months. That said, it's precisely because of this change that our performance has improved so dramatically. We're encouraged by our progress!

  8. Helpful (3)

    "Great company going through tough change"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grainger Canada full-time for more than 3 years

    Pros

    AGI is making great strides toward becoming a high-involvement, inclusive culture. I'm in a leadership role and I feel really good about the leaders I work with, and the new senior leadership is very strong. AGI believes in developing people and encouraging growth, and while their efforts to do that are a bit amateurish right now, it's an exciting place to be. Compensation is strong, AGI believes in paying well for the right talent.

    Cons

    AGI is in the midst of a giant re-org that unfortunately resulted in a lot of job losses, and all senior leadership went to the American parent company Grainger. It means there's little room for advancement for the near future.

  9. Helpful (1)

    "Great People, Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager Human Resources in Thornhill, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grainger Canada full-time for more than a year

    Pros

    I joined AGI (as we refer to it) just a little over a year ago. I still remember thinking 'boy people are really nice and genuine here - is this possible?!' When I joined, I remember asking team members what they loved about AGI and what they found challenging and the answer was consistent. They loved the people and found organizational changes challenging. But I thought... I'm ok with that. Every company goes through changes. About 3 months later I remember saying 'when is the bubble going to burst?' Overall there's been peaks and valleys like in every organization but my journey has been a whole lot of peaks and mainly because of the people. The culture promotes open and honest feedback, people-first leadership team, cross-functional collaboration and really solid partnerships in key initiatives and work being done. It is like a family and people truly care about each other, the organization and the customers.

    Cons

    There has been change within the organization over the last few years. I wouldn't say that the changes are any different than what other companies go through continuously - it's about making sure you're doing what's right for the customer and the business in tandem while at the same token bringing in profits. Every company has to change in order to continue to remain competitive and grow. It’s just the reality! But what I can say that despite the fact that this company has and continues to go through change, I’m lucky to work with a group of leaders and peers who are so people conscious in their decisions. To me that speaks volumes – when business decisions places a focus on people speaks volumes about an organization and its leadership

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    Grainger Canada Response

    February 26, 2018Senior Director, Communications

    Love to hear this perspective. Thanks for sharing!

  10. "Finally found that company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grainger Canada full-time for more than a year

    Pros

    I have spent my whole career looking for that certain company where I would land and feel like I belonged. Have over 25 years in management and have worked for some good companies and some terrible ones. Now that I am with AGI I finally feel like I am where I belong and that I do belong. I finally work for a great company. AGI genuinely promotes and commits to diversity, equality and inclusion. The organization's sense of it's people and their worth is something I had yet to experience and it is refreshing to say the least. The visibility and transparency of senior management is also a big welcome. This company makes big decisions to stay in the game and be a leader but doesn't do things without planning, thought and full disclosure. To move up in this organization is so attainable and we have many people who have been here more than 30 and 40 years and have climbed the ranks throughout their time. I think if I had to say one thing about AGI and parent company Grainger that I find the most attractive is that they are constantly evaluating what they just did, where they are and where they want to go and how to get there. In the current ever changing world of technology and the ever growing web based market, AGI and Grainger do what ever it takes to stay on top and to keep customer relationships healthy. More than that they strive to do this, day in and day out, while focusing on making sure that the health and success of their team members is one of their main priorities. Very happy to be part of AGI and hope to stay for the long haul.

    Cons

    Since I came on board in 2016 there has been a lot of changes to this organization and a lot of very tough decisions and moves. This has a profound effect on team members, their families and the pulse of the organization. That being said, how this company moves forward with these negative moments is a testament to the character and values of this organization. Their team members and the families are always a main focus. Nothing is done without making the impact or transition as painless as possible. So far my time at AGI has been...painless.

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    Grainger Canada Response

    February 26, 2018Senior Director, Communications

    Thanks for the review. Great to hear Acklands-Grainger has given you that sense of belonging. Really great to hear.

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