Grainger Canada Reviews

Updated Oct 13, 2021

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Found 291 of over 314 reviews

3.9
79%
Recommend to a Friend
93%
Approve of CEO
Grainger Canada Vice President and General Manager Dave Lagoner (no image)
Dave Lagoner
106 Ratings
Pros
  • "Great people and managers to help you(in 23 reviews)

  • "Good culture, team and work life balance(in 15 reviews)

  • Cons
  • "There were no cons working for AGI(in 8 reviews)

  • "Canadian management has been removed(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Amazing experience, tons of support

      Aug 31, 2021 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A ton of support at every turn

      Cons

      None at this time. There is a bit of a learning curve but again there is so much support to help you through

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    2. 4.0
      Current Employee, more than 10 years

      20 Years Later

      Oct 13, 2021 - Transportation Operations Analyst in Edmonton, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent Benefits, Market level compensation, ability to work from home (dependent on position), self directed retirement saving plan, engaged team mates and work streams

      Cons

      It's a large company with large company rules and procedures.

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    3. 4.0
      Current Employee, more than 10 years

      Overall good place to work

      Sep 29, 2021 - Branch Manager in Kamloops, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people and the customers, also ability to be promoted from within

      Cons

      Staffing model, room for advancement in remote positions

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    4. 4.0
      Current Employee, more than 5 years

      Great Company

      Sep 17, 2021 - Inside Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance competitive compensation

      Cons

      Has gone through a lot of changes of the past several years

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    5. 4.0
      Current Employee, less than 1 year

      Customer Service

      Sep 1, 2021 - Customer Experience Representative in Burnaby, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I love the friendly new teammates and supportive supervisor

      Cons

      The work is far away from my home

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    6. 5.0
      Current Employee, more than 5 years

      Challenging & Rewarding

      Aug 31, 2021 - Sales Administrator in Thornhill, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with Challenging Demanding Compensation is appropriate

      Cons

      Has been a few busy years turning business around Lots of changes and moving parts

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    7. 5.0
      Current Employee, more than 8 years

      A Chance to Succeed

      Aug 31, 2021 - Senior Account Manager in Kamloops, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Grainger has conistently adapted through out my tenure to be a top tier company, for customers and employees. They have provided the training and every opportunity to advance and find personal and professional success

      Cons

      Not a con for me personally, but Grainger consistently challenges you to grow and adapt to keep pace with the current Market. If constant change is something you don't embrace, it can be a very hard environment to find success

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    8. 5.0
      Current Employee, more than 5 years

      Exceptional Company with Great People and Vision

      Aug 31, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Grainger Canada is an organization that lives by the statement, Start with the Customer. Grainger is the largest company in the MRO industry, and will continue to expand its leadership position by focusing on achieving a flawless customer experience. All team members are responsible for this, and Grainger Canada is one of the few companies that continued to invest in service during the pandemic, with near immediate customer service through any channel (including by phone) -- even when most other organizations have cut costs and deteriorated their customer support operations. Grainger has also expanded its product inventory to continue to provide same/next day deliveries to keep customers' operations running smoothly, mitigating the impact of supply chain disruptions. Grainger Canada has a culture and leadership team that cares about its people, and will do the right thing to ensure that team members are looked after, whether it be training, career development/talent management, compensation and employment equity. Grainger has a welcoming corporate culture, focused on building partnerships across the organization.

      Cons

      As a large organization, Grainger Canada's internal processes may initially be challenging to navigate, but team members are helpful and supportive.

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    9. 4.0
      Current Employee, more than 5 years

      Great Employer - I have recommended 4 friends and all 4 LOVE working here!

      Aug 31, 2021 - SCS Customer Service in Burnaby, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very competitive wage structure, great benefits, excellent working environment. Believes in it's team members, cares about our engagement and very importantly, willing to make the changes to keep that engagement strong.

      Cons

      The Quality Assurance aspect needs to be overhauled and made consistent.

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    10. 4.0
      Current Employee

      Diverse and friendly environment to work

      Aug 6, 2021 - Customer Service Representative in Edmonton, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Diverse and friendly environment to work

      Cons

      there is no con at grainger

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    Viewing 1 - 10 of 291 Reviews

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