Genpact Romania Reviews | Glassdoor.ca

Genpact Romania Reviews

Updated 21 Sep 2019

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3.4
78%
Recommend to a Friend
100%
Approve of CEO
Genpact Romania CEO Claude Patrick (no image)
Claude Patrick
4 Ratings
Pros
Cons
More Pros and Cons
  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Associate in Bucharest

    I worked at Genpact Romania full-time for more than 3 years

    Pros

    Process Training and New hiring strategies are very well prepared and rigurously implemented

    Cons

    some management decisions not well implemented

    Genpact Romania2019-09-21
  2. "Great company to start your career as a young student however hard to have work life balance due to constant pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Business Partner in Români
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Genpact Romania full-time for more than 5 years

    Pros

    1) they encouraging: learning by practicing even though you might fail 2) they have as client top customers , seems like a new company each time you for another customer 3) trusting people with higher roles even though the respective person might not be considering himself/ herself ready for the job- many times you evolve 4) focus on digital and transformation, nurturing a culture of process improvement,... standardization, robotics, etc. 5) diverse environment, exposed to all level of leadership and cultures

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    Cons

    1) constant pressure to deliver things and not valuing the person 2) very hard to maintain work life balance 3) while focusing on transformation and AI basics are forgotten and this caused disruptions in the processes

    Advice to Management

    Value more people, irrespective of process automation, in a BPO the people are the ones making a difference. They lost many good people because there is a constant pressure on deliverable and they are forgetting that work is not everything in life

    Genpact Romania2019-09-10
  3. "One of the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Processing Associate in Bucharest
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact Romania full-time for more than a year

    Pros

    Great atmosphere and working environment. One can find here what one needs

    Cons

    No cons from my part

    Genpact Romania2019-09-08
  4. "Senior Process Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Genpact Romania full-time

    Pros

    Extensive trainings, good work environment, flexible management, good health insurance

    Cons

    Management sometimes lacking of proper people skills

    Genpact Romania2019-09-05
  5. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Support Analyst in Bucharest

    I worked at Genpact Romania full-time for more than a year

    Pros

    nice people, good company for a career start

    Cons

    not so many benefits, not very organised

    Genpact Romania2019-08-31
  6. "Working in close relationship with the suppliers in order to fulfill the corporate events"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Procurement Specialist in Bucharest
    Recommends

    I worked at Genpact Romania full-time for less than a year

    Pros

    Flexible hours, 9-5 hours of working schedule. Good health care benefits

    Cons

    No possibilities for further improvement of skills

    Genpact Romania2019-07-15
  7. "HR is lacking people skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Order Management Specialist in Bucharest
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Genpact Romania full-time for less than a year

    Pros

    None from my own experience.

    Cons

    Rude recruiters that make you feel bad when you tell them your salary expectations, as if you are not qualified enough for their company.

    Genpact Romania2019-06-06
  8. "AP specialist with French"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AP Specialist in Cluj-Napoca
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Genpact Romania full-time for less than a year

    Pros

    Wide range of jobs given the high number of Genpact clients and services provided Opportunities to transfer between various accounts and positions Good opportunities for foreign language speakers Extra medical insurance especially good for those that don't work in their hometown.

    Cons

    A high number of entry level positions in all departments Work overload in some cases due to the fluctuation of employees

    Advice to Management

    More junior/senior level positions

    Genpact Romania2019-01-05
  9. Helpful (1)

    "Unprofessional management that no listen to the employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cluj-Napoca
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Genpact Romania full-time for less than a year

    Pros

    Good colleagues. Possibility to learn new things for your carrier... if you manage to have time to attend the trainings. Good to be part of a big and known organisation.

    Cons

    * Some managers speak very poor English and it’s impossible to understand what they mean when they talk. If we are in a multicultural environment don’t put a person that doesn’t speak English well as a manager. Team members are not translators. * Other manager refuse to talk English when they are “in a hurry or stressed” and ask the team members to translate. * Micromanagement. * Only that matters are results.... Doesn’t matter the work load you have... result ha to be delivered because the Excel sheet they have has to be in green. * Some managers refuse to know how the process of cases are done. Many of the cases are very time consuming, because is the normal process, but they done care. * Stressful as hell... not because of the work itself but due to manager pushing attitude. * Manager that don’t listen and interrupt you every single time they ask you something and when you start to talk, they try to put words in your mouth and don’t let you finish.

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    Advice to Management

    * DON’T PROMOTE PEOPLE THAT ARE NOT PREPARED! * DON’T PUT PEOPLE WITH POOR LANGUAGES SKILLS IN KEY POSITIONS. * LISTEN TO YOUR EMPLOYEES ON THE FLOOR. * RAISE SALARIES ACCORDING TO THE REAL COST OF LIVING IN THE CITY. * STOP TREATING YOUR EMPLOYEES LIKE KIDS! * STOP MANAGERS TO DELEGATE THEIR DUTIES TO EMPLOYEES BECAUSE IT STOPS THE PRODUCTION AND THEN THEY WONDER WHY SOME CASES ARE NOT DONE.

    Genpact Romania2019-01-28
  10. "Senior Process Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounts Payable Clerk in Cluj-Napoca
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact Romania full-time for more than 3 years

    Pros

    Very humane atmosphere; Cool colleagues; Decent work volumes

    Cons

    Not to many advancing opportunities

    Genpact Romania2018-11-18
Found 78 reviews