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Gap Employee Reviews about "gap cards"

Updated Dec 5, 2023

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Found 8,999 of over 9K reviews
3.8
65% Recommend to a Friend
Gap CEO Mark Breitbard
66% Approve of CEO

Found 116 of over 9K reviews

3.8
65%
Recommend to a Friend
66%
Approve of CEO
Gap CEO Mark Breitbard
Mark Breitbard
750 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Such great people to work with and constantly being challenged by the incoming trend change and styles!(in 566 reviews)
  • "Benefits are great; you can build and mold your team; I enjoy the environment and the people I work with(in 318 reviews)
  • "My coworkers were great and the job itself was pretty relaxed for the most part.(in 271 reviews)
  • "flexible schedules good for students(in 189 reviews)
  • "Good work life balance is good(in 158 reviews)
Cons
  • "Bad management and lack of support from HO(in 420 reviews)
  • "The pay was low but hey it was a job right out of High School so I learned alot(in 408 reviews)
  • "Long hours: a lot of hiring during peak which made the facility a little over crowded.(in 359 reviews)
  • "Slow manager was rude and complained about very minor things over worked me as a minor and gave long shifts(in 319 reviews)
  • "upper management and HR have their own agenda(in 83 reviews)

Ratings by Demographics

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Reviews about "gap cards"

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116
    1. 2.0
      May 10, 2022
      Retail Associate
      Former Employee
      Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Only pro is the discount.

      Cons

      Managers pressured and pushed me to sell Gap cards like it was the only thing that matters on this earth. Even if I was doing great in every other aspect, if I wasn't selling Gap cards they acted like I was a poor employee. Overall a very toxic work environment and you could literally feel the toxicity in the air. Would not recommend. I quit because they were overworking me and I was done dealing with the disgusting obsession with selling credit cards.

      1. 3.0
        Apr 20, 2018
        Sales Associate/Cashier
        Former Employee, less than 1 year
        Niagara Falls, NY
        Recommend
        CEO Approval
        Business Outlook

        Pros

        You got points for opening Gap cards and they can work with your schedule for the most part

        Cons

        The managers play favorites and you need to have more than 20 hours of availability throughout the week which is hard for people going to school. Very strict about how many hours you can consecutively work. Prided themselves on paying more than minimum wage but they do not. If you didn't open up that many cards then you didn't get that many hours (unless they liked you); but if you are on the sales floor it is inherently harder to get cards so it is an endless cycle

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        1. 5.0
          Feb 9, 2016
          Anonymous Employee
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Really love my coworkers and managers

          Cons

          Pushing gap cards is the top priority and can get frustrating

          1. 4.0
            Jan 17, 2013
            Sales Associate
            Current Employee, less than 1 year
            Brooklyn, NY
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Everyday is the same routine when entering. You must clock in and then go straight to your LOD. here they will let you know what sales and promotions are going on and what is our goal by the end of the day. Either opening a specific amount of gap cards and how much money we have to make. Co workers are great to get along with. Managers are very respectable people since they know how your working. The discount is AWESOME! Plus you get a discount at Banana Republic & Old Navy

            Cons

            The pressure to open gap cards. During holidays, it gets super messy and crazy. Some customers aren't too nice. After holidays, hours are cut.

            1. 3.0
              Jun 28, 2016
              Anonymous Employee
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              -Great discounts on merchandise-- 50% off full price items and additional 10% off sales at GAP, Old Navy, and Banana Republic!

              Cons

              Selling GAP store cards... the management staff push you to get customers to open the cards to meet their personal metrics for the store. My location made it a competition monthly and put up a chart to see everyones progress, but didn't reward anyone for being a top seller. Also, I found that my store didnt honor overtime wages. They clocked overtime hours like regular work hours.

              1. 2.0
                Jun 11, 2013
                Logistics
                Former Employee, more than 1 year
                San Francisco, CA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                The Gap typically hires friendly associates that are easy to get along with.

                Cons

                Early hours for anyone working in operations/logistics. Sales associates are pressured to sell an increasing amount of Gap (credit) cards regardless of amount sold. Store level managers constantly push for harder work regardless of what was actually accomplished.

                2
                1. 3.0
                  Jan 22, 2014
                  Sales Associate
                  Current Employee, more than 1 year
                  Livingston, NJ
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  You get to work with very nice people. Nice rewarding system too. It is a very nice environment to work if you know how to convince customer to open Gap Credit cards

                  Cons

                  Once the festive period is over(i.e Christmas etc) the hour sucks! too much emphasis placed on credit cards. Managers puts too much pressure on associates to get customers to open credit card. Trust me, It's frustrating at times.

                  1. 3.0
                    Jun 26, 2013
                    Anonymous Employee
                    Former Employee, more than 1 year
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Management fun to work with.

                    Cons

                    Little hours and constant yelling about gap cards

                    1. 2.0
                      Dec 13, 2010
                      Sales Associate
                      Current Employee
                      Hurst, TX
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      You get an amazing 50% discount, it makes it very easy to afford the clothes. Taking time off is pretty easy, though I had some conflicts with the GM.

                      Cons

                      OVER importance of 'gap cards' gap credit cards which you are forced to almost force on customers. Must sell and add more clothes to customers purchases. In my opinion way to much work and too much of a sales job to be paid for retail with NO comission.

                      1
                      1. 4.0
                        Jun 28, 2011
                        Sales Associate/Cashier
                        Former Employee
                        Frisco, TX
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        I was proud to work there..Quality of the merchandise was really good and I was glad to sell it to customers.

                        Cons

                        The managers would too much emphasis on getting Gap Credit Cards and not much attention was given to recognising good salesperson skills. Different managers would ask for different chores...one would ask to make sure the store looks perfect and the other would ask to make sure to sell and get as many gap cards as possible without maintaining the store.

                        1
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