FreshBooks Employee Reviews about "great culture"

Updated Oct 7, 2021

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Found 12 of over 143 reviews

4.2
77%
Recommend to a Friend
92%
Approve of CEO
FreshBooks CEO Don Epperson
Don Epperson
17 Ratings
Pros
  • "FreshBooks continually puts in work to be a supportive place to work(in 22 reviews)

  • "Great culture, focusing on the people and to provide a great workplace for everyone(in 12 reviews)

  • Cons
  • "A lot of people are mentioning the dwindling culture but this is an issue everywhere, not just at FreshBooks(in 15 reviews)

  • "No longer the small tech start up(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "great culture"

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    1. 5.0
      Current Employee, more than 1 year

      Great place

      Oct 7, 2021 - Content Coordinator in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, benefits, inclusive, fun

      Cons

      late nights (all-nighters) keeping up with work demands

      Continue reading
      Be the first to find this review helpful

      FreshBooks Response

      Thank you for your honest opinions. FreshBooks does have a fabulous culture and great benefits that we are proud of. We appreciate the feedback on workload as this is so important to know when focusing on our long-term growth plan.

    2. 4.0
      Current Employee, less than 1 year

      Overall Rating

      Oct 6, 2021 - Director of Product Management 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Culture , Great exec team, clear vision and mission You can lead from the front

      Cons

      We are going fast and need more people fast

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      FreshBooks Response

      Thank you for your review and honest feedback. At FreshBooks, we are always looking for great people and will continue to hire as our business grows.

    3. 4.0
      Former Employee, more than 1 year

      Great culture

      Apr 7, 2021 - Marketing Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, nice people, good growth opportunities

      Cons

      Visibly values and promotes type I personalities. Disorganised and chaotic. Trying to do many things without proper priotiziation and clear road maps. Some teams are overworked and burnt out while others appear to have it easy.

      3 people found this review helpful
    4. 5.0
      Current Employee, more than 1 year

      Amazing culture and continuous improvements

      Jan 11, 2021 - Software Engineering Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great culture, focusing on the people and to provide a great workplace for everyone. - Interesting projects - Everyone is super helpful - You have all the tools and trust needed to do your job on the best possible way - Continuous improvement is part of every day - Great company values and an amazing CEO

      Cons

      - I could not find much, if you don't like the frequently changing environments maybe this is not the best place - The company is extensively growing and just started new sites so the usual challenges are there related to the growing phase

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    5. 4.0
      Former Intern

      Overall Experience was great.

      Apr 24, 2020 - Software Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good learning experience, great culture

      Cons

      can't think of any cons

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    6. 5.0
      Current Contractor

      Great Work Environment :)

      Apr 24, 2019 - Anonymous Contractor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Culture Very Friendly People who are open and respectful The company's vision and PORCHFEST qualities are a huge + for the brand FreshBooks

      Cons

      There is nothing such as cons until now

      Continue reading
      1 person found this review helpful
    7. 5.0
      Current Employee, less than 1 year

      Very unique and great culture is here

      Mar 24, 2019 - Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful culture Great people Company close from Christmas to New Year day Awesome leadership Pet-friendly office

      Cons

      Location is not easy to reach for everyone Pet-friendly office.

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    8. 5.0
      Current Employee

      One of Canada’s greatest places to work

      Aug 26, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Incredible people, friendly culture, great values, awesome customers, openness to change

      Cons

      Homogenous mostly white male executive team, no executive people officer

      7 people found this review helpful
    9. 3.0
      Current Employee, more than 5 years

      Undergoing transition but the groundwork is solid

      Dec 5, 2016 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      FreshBooks is some of the smartest, most dedicated and kindest people I've ever worked with. Great culture, great product, and dedicated customers who adore it... and being able to support a huge community of independent entrepreneurs is motivating. Things are headed in a good direction, with the "new FreshBooks" getting closer to feature parity and customers starting to use it more and more, and after a few years of little to show customers we're starting to show off again. Diversity is good, and the executive calls out the fact that they're all men as a problem (but they're still all men). Family-friendly, office-dog-friendly. I expect that in a year it'll be a 4-5 star company again.

      Cons

      There's been a hiring freeze all year which just lifted. Having just launched "the new FreshBooks" after a couple years of work it's in a bit of a transition stage, and there's been a lot of people taking this natural opportunity to move on to their next challenge, which has been difficult for those remaining. There's a lot in flight and everything feels like it's months behind, especially because the hiring freeze meant that there was no extra capacity to bridge the gap.

      Continue reading
      5 people found this review helpful
    10. 4.0
      Former Employee

      Good place to start; not for advancing

      May 9, 2016 - Software Developer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and you get to work with smart people every day. Coworkers who care about the product you're building. Great benefits and perks. Open and honest communication is encouraged by most managers and specially Mike, the CEO. Scrum agile workflow makes your life really easy, encourages team communication and working together. Good development and design practices in place. Actively trying to grow and encourage diversity in the company.

      Cons

      Long days weren't uncommon when I was there. Freshbooks hires smart and ambitious developers but offer no career advancement. Team leads were given no training while I was there, which resulted in poor management. "First time managers" is not a good excuse for leaders who are terrible at leading people. Give them training to deal with issues that are brought up.

      6 people found this review helpful
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