Forever 21 Employee Reviews about "fast paced"
42% would recommend to a friend
(97 total reviews)
59% approve of CEO
What are your colleagues talking about?
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The people I work with are great and they like to promote from within if they see potential in you." (in 416 reviews)
- "Coworkers were great and I had a fun time as a sales associate with my fellow employees" (in 390 reviews)
- "The best part about working at forever 21 are the other employees they are nice and have a very friendly personality." (in 100 reviews)
- "Fun work environment and get to wear mostly whatever you'd like" (in 94 reviews)
- "Flexible schedule and simple responsibilities" (in 91 reviews)
- "Cons is the management is poor and hourly is not good." (in 784 reviews)
- "low pay (seems fair until you actually start working there and realize that its not worth it)" (in 603 reviews)
- "Manager was rude and unapproachblr" (in 512 reviews)
- "If you want to work long hours and receive half of what you work for than this is the company for you!" (in 336 reviews)
- "Favoritism is rampant." (in 152 reviews)
Ratings by Demographics
This rating reflects the overall rating of Forever 21 and is not affected by filters.
Found 97 of over 9K reviews
Updated Nov 29, 2023
- Most Recent
- Highest Rating
- Lowest Rating
Reviews about "fast paced"Return to all Reviews
- 4.0Aug 4, 2014Anonymous EmployeeFormer Employee
great cooperation with your seniors, high salary and friendly workplace. Very fast paced and kepps you up to date on the latest trends in fashion.
not flexible schedules, sometimes the sales floor is not so well organized, many overtimes
- 5.0Sept 10, 2012Sales AssociateFormer Employee, less than 1 yearWoodbridge, VA
Benefits cute boys Very fast paced and good for people who like a challenge in the work place. Lots of suprises.
Sometimes overwhelming. People can be rude The hours are long and its hard work somtimes. managers are rude
- 3.0Nov 2, 2022Manager of OperationsCurrent Employee, more than 3 years
Fair pay Fast paced environment Room for growth
Upper management has been there too long No positive change Favoritism
- 1.0Jun 24, 2017Anonymous EmployeeFormer Employee, more than 1 year
Overtime avaible; pace of fast fashion provides deep understanding for trouble shooting and problem solving
Everything from the management to the structure. Everything about the company's atmosphere and culture is comparable to high school. There is staunch favoritism and limited opportunity to advance if you are not willing to play the mental high school game. Salary is also the lowest I have ever experienced in all my years in retail.
- 4.0Jan 31, 2023Creative Director FashionFormer Employee
A lot of growth opportunity Fast paced environment Creative
Not much family/ work balance
- 1.0Nov 20, 2014Fitting Room Attendand/Sales Associate/Zone RecoveryCurrent Employee, more than 3 yearsNew York, NY
If you are young and have patience this could be a short term job for you. Get ready to work long hours and in a fast pace environment which isn't worth the pay or the headache
If you want to be taken advantage of, over worked, under paid and work ridiculous amount of hours (ex.4pm to 3 am). This is the place for you. Most mangers hate their jobs as well because they are stressed out so they make everyone esles misrable too.
- 3.0Nov 2, 2021Head CashierFormer Employee, more than 1 yearOntario, CA
The coworkers I had were great and I honestly enjoyed the fast pace of working there. The only pros were staying busy and making some great friends in my coworkers.
The credit card sales were ridiculous. Your hours corresponded with credit card sales regardless of how busy the store was. We had to push credit on the floor, in the fitting rooms, at the door. It was actually kind of crazy. Somehow managers could nag about it constantly but also never get any credit card sign ups themselves. Shifts were scheduled weekly, meaning Sunday night the employees closing had to send out the schedules for the literal next day because management couldn’t even text us our schedules. There is no break room for employees. Managers get one though! There’s a small table set up in the storage areas surrounded by racks of product that you can sit in if you want. If you’re offered a head cashier position, it’s just more work with no raise so be cautious in taking it. Do not expect managers to have your back any time a customer is rude. They will bend over backwards to please people who scream at and berate you for following company procedures, however, if you don’t follow procedures expect management to write you up happily! Also don’t expect them to keep complaints private. If you are dealing with a problem with a coworker or another manager the managers WILL tell the person you complained about that you said something and will talk about it with each other as well. Favoritism is a huge issue in management as well. Speaking as someone who was a favorite, the difference in the way management treats employees they personally like (eg. employees they can talk trash about other employees with) and the employees they don’t is very obvious. There were rarely enough employees to maintain the store properly or to close it at the end of the night, because to satisfy one need, management would have to sacrifice the other. On weekdays it wasn’t much of an issue but on weekends and especially during the holiday season closing shifts could last until two or three in the morning when the store closes at ten. Closing shifts would be set as 4-12 but because midnight started a new day management would keep you there, and write you up if you had to leave. Working around school schedules was another thing that management could not seem to grasp. Time off asked for MONTHS in advance was not honored, despite being promised. Class schedules were not followed and all changes in availability took minimum a month to process. On the subject of closing though, our store was HUGE. Most night cashiers would close up the registers and surrounding areas then move into multiple “shops” and close them because of either a lack of floor associates, or an overwhelming mess. So much product is crammed into racks that customers would complain regularly about how difficult it was to shop. At the end of the night clothes would be strewn around the floors and sometimes couldn’t even be fit back onto racks because of how MUCH product there was. Product was also rotated almost daily and associates were expected to know where everything belonged despite rarely receiving store walk throughs or updates from management. Most shifts I would do store walks during my breaks to remap out where everything went. I don’t know how the fitting room associates could sort the go backs to be honest, they were incredible lol.1