Flight Centre Travel Group Reviews | Glassdoor.ca

Flight Centre Travel Group Reviews

Updated Jan 19, 2020

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3.5
62%
Recommend to a Friend
83%
Approve of CEO
Flight Centre Travel Group CEO Graham "Skroo" Turner
Graham "Skroo" Turner
610 Ratings
Pros
  • "Unlimited annual leave, lots of travel, work hard play hard(in 60 reviews)

  • "Employee benefits ranging from health and wellbeing support to financial advice and travel perks(in 56 reviews)

Cons
  • "Paid a pittance in all customer facing roles, extremely long hours(in 154 reviews)

  • "the work life balance is hard but manageable(in 129 reviews)

More Pros and Cons
  1. "One of the BEST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Team LEader in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flight Centre Travel Group full-time

    Pros

    Amazing benefits, great parties, cool culture and lots of work variation so you can go into so many different roles

    Cons

    looooooong work hours, especially in retail, incredibly competitive

    Flight Centre Travel Group2019-11-09
  2. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - International Travel Consultant 

    I have been working at Flight Centre Travel Group full-time for less than a year

    Pros

    Great work experience if you're passionate about travel.

    Cons

    You will rely on commission for most of your salary.

    Flight Centre Travel Group2020-01-06
  3. "great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel Consultant 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Flight Centre Travel Group full-time for more than a year

    Pros

    benefits, growth opportunities, travel perks,

    Cons

    salary, technology, training, bonuses.

    Advice to Management

    value your experienced, long term employees and create better retention with raises.

    Flight Centre Travel Group2019-11-18
  4. "flight centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Travel Manager 
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Flight Centre Travel Group full-time for more than 8 years

    Pros

    money is good if you get lucky with a busy store

    Cons

    long hours, no work/life balance. hard to earn high numbers and super high earners are rare.

    Flight Centre Travel Group2019-11-19
  5. "Watch out for the glass ceiling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ticket Agent 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flight Centre Travel Group full-time

    Pros

    Team members are awesome, buzz nights are mandated but can be fun

    Cons

    The company caters almost exclusively to the career advancement of men over women

    Flight Centre Travel Group2019-11-04
  6. "Low pay but fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant 

    I worked at Flight Centre Travel Group full-time for more than 5 years

    Pros

    Fun place to work. Will be rewarded for hard work. Opportunity to travel

    Cons

    To focused on numbers. Targets hard to achieve. Low pay unless you sell a crazy amount

    Flight Centre Travel Group2019-10-11
  7. "Underpaid, overworked, insane corporate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Flight Centre Travel Group full-time

    Pros

    Good people, OK clients, FAMs were fun but didn't pay rent

    Cons

    Underpaid, worked MANY overtime hours without pay (they will say commission makes up for it, but it doesn't).

    Flight Centre Travel Group2019-10-22
  8. "Lots of good perks but have to want it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flight Centre Travel Group full-time for more than 3 years

    Pros

    Perks and incentives and recognition, awards etc.

    Cons

    Sometimes long hours and work off clock.

    Flight Centre Travel Group2019-09-08
  9. "Thank you NEXT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant 
    Doesn't Recommend
    Negative Outlook

    I worked at Flight Centre Travel Group full-time for less than a year

    Pros

    If you are a well above average sales person, this has potential They check on your health yearly with their Healthwise program

    Cons

    Low pay, no work life balance, they promote free drinks at their events as a huge benefit rather than spending money to increase the base pay, have to be really tech savvy to make this work

    Flight Centre Travel Group2019-09-23
  10. "Good company, Bad Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Flight Centre Travel Group full-time

    Pros

    Support is great, and there are many company benefits.

    Cons

    Pay is terrible for the amount of work and overtime you do. You are never reimbursed or compensated for overtime hours. You are forced to go to social events, where the atmosphere is not great at all.

    Advice to Management

    Pay your staff better, and foster a better social environment.

    Flight Centre Travel Group2019-09-09
Found 1182 reviews