FleetMatics Reviews | Glassdoor.ca

FleetMatics Reviews

Updated 11 October, 2017
177 reviews

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3.4
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James M. Travers
94 Ratings

177 Employee Reviews

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Pros
Cons
  • Besides what management says, there really is no room for growth (in 4 reviews)

  • Any company in such a growth mode is going to have some growing pains (in 5 reviews)

More Pros and Cons

  1. Helpful (3)

    "Be prepared"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Reading, England (UK)
    Former Employee - Sales Associate in Reading, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at FleetMatics full-time (More than 5 years)

    Pros

    Great product
    Most of senior management team are nice and helpful
    Great earning potential - if you're prepared to sacrifice your personal life

    Cons

    Too many inexperienced managers in the UK office
    Too much brown nosing
    UK management team favour you if they like you, if you speak up then you have a mark against your file
    HR in Ireland aren't honest or fair to employees
    If your face doesn't fit - they will force you out of the business

    Advice to Management

    Too much to mention but here's a few:

    Train your managers so they fully understand processes (giving out warnings without following process)
    The company motto is 'Integrity' - yet most of the UK management team don't know the meaning of the word - educate them before you end up in a tribunal
    Reward and promote individuals on merit, not the say so of an inexperienced manager who wants to promote his friends


  2. "Workplace"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at FleetMatics full-time

    Pros

    Work Hard; Can do attitude. employees recognized for their contributions.

    Cons

    No cons to report at this time.


  3. "Business development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Rolling Meadows, IL (US)
    Former Employee - Business Development in Rolling Meadows, IL (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FleetMatics full-time (More than 3 years)

    Pros

    Great people, awesome environment.

    Great product, easy software to sell and understand.

    Cons

    Uppers play blame game instead of working with the team to up the results.
    Sometimes they act as if younger a child and think being overly nice will be a way to motivate you.

    They also have nonconsideration for the market and where it lies today. Senior management wants you to suck the dollar out of whatever we can to achieve their goals and if they don't, there are consequences.

    Advice to Management

    Keeping to a certain tactic. Changing something every week isn't going to skyrocket sales. Sometimes patience is a must to get the engine moving. Can't het momentum is the tracks keep changing course.


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  5. Helpful (5)

    "I would stay away. (This coming from a high performer still employed here)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Chicago, IL (US)
    Current Employee - Sales in Chicago, IL (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FleetMatics full-time (More than a year)

    Pros

    Good money for an inside sales role
    The actually people you work with are mostly nice
    Have met a few good people here

    Cons

    A lot...
    Culture is terrible
    Management has "slave driver" mentality
    Lots of favoritism
    Belittling of employees
    Constant micro management
    They love to rip into you for days and throw a "but we appreciate your work" in there to make it all magically better.
    Little room for advancement

    Advice to Management

    This is only for the Chicago office, I've heard other ones are better.
    Chicago has a far to strict culture and management always pushes to hard for no reason. We are the top office in the company by far, no need to whip the horse to heavily.


  6. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FleetMatics full-time

    Pros

    100% focus on execution
    Little politics
    Great people
    Public company systems
    Number one in its market

    Cons

    Market is getting more competitive
    Pricing under pressure
    New ownership creates some uncertainty


  7. Helpful (8)

    "A great company to work for (until mid 2016)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in Dublin, Co. Dublin (Ireland)
    Former Employee - QA Engineer in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook

    I worked at FleetMatics full-time (More than a year)

    Pros

    - People in general have a good relationship. I made some good friends there.
    - Environment is relaxed.
    - No dress code.
    - Good Health Insurance.
    - Good company events (which I don't know if will be kept after Verizon acquisition).

    Until mid 2016 Fleetmatics was one of the best companies I've ever worked for. But unfortunately (as said by someone else in another review here) it went downhill.

    Cons

    - Lack of organization.
    - Lack of role description (the roles overlap each other and many times you have no one or many people doing the same thing). You never know exactly what you need to do until someone throws some work on your lap.
    - Lack of career progression definition (you know they are 5 levels per career path but no one shows a documentation explaining the levels and how to go from one to the other).
    - No salary increase in 2017 (referent to 2016).
    - Undefinition of the new office address.
    - Office crowds. They are hiring more people and the solution is to reduce areas like the kitchen or the size of the desks.
    - Reactive standards. Most of the things are reactive (and it does not matter how many times you point something is about to happen).
    - Lack of documentation (and with the amount of people leave the knowledge is being drained too).
    - Engineering process that does not work properly. Instead of trying to figure out what works the decision is to find everything that is popular in the industry and "implement" it. So you end up with a waterfall-scrum-kanban process which does not work.
    - The importance is much bigger on how things look rather than how things really is. The effort made on boards and slides to make things look good is unbelievable.
    - Many meetings: Meetings all day, meetings for everything, meetings with loads of people (that do not know why they are there, meetings to plan other meetings, meetings to talk about the previous meetings...
    - New hires are offered much more money (well that may be a good point if you are reading this before an offer).
    - New hires are considered super-stars. They define new rules and flows with total disregard with is already in place.
    - Non-collaborative environment: People define things and throw it on everyone else. People are not consulted and opinions are not asked. Project, product, automation etc... Some day you will receive an e-mail with how to do something and there will be no space for collaboration on that.
    - Culture is being forced. As I said before the culture was great, however now the culture is the result of a planned strategy. People needed to be reminded 300 times of an event so an attendance would exist. Non work-related speeches are mandatory (kindergarten style) so you can show to the presenter people are "interested".
    - Amount of "spotlight seekers" is growing. There are a few people which main objective is to show of (for auto-promotion or to hide the lack of technical abilities). Those are not hard to spot and many times they progress more than the hard-workers.
    - Since the Verizon acquisition there is some uncertainty about what will change. A good advice would be to search for Verizon Telematics here on Glassdoor and check their reviews.
    - Mobile is the underdog. All the lights are on the web solution. All the decisions are made to work on the web solution and then the mobile team needs to cope with that. Do not expect a dynamic and exciting environment for mobile development.

    Advice to Management

    Go back to the old Fleetmatics ways of doing things. Changes are necessary, but by trying to make everything new and shine you are just closing people and creating a mess.
    You don't need to keep hiring super starts to change everything. Give more chances for people whose are already there, they are the ones who know how the system really work.
    And to finish, stop pretending that everything is great and recognize that there are issues.


  8. Helpful (3)

    "They don't set you up to suceed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development
    Current Employee - Business Development

    I have been working at FleetMatics full-time

    Pros

    Great team and good office atmosphere. Young team and everyone gets along well.
    Onsite Parking.
    Amazing working hours. 8am-4pm

    Cons

    No developing, training, mentoring or coaching.
    Management dont focus on helping you succeed.

    Advice to Management

    Have a defined training plan from day 1 with a clear route with goals and objectives.


  9. "Good People...many changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Rolling Meadows, IL (US)
    Current Employee - Account Executive in Rolling Meadows, IL (US)
    Recommends
    Neutral Outlook

    Pros

    Great work environment. Good management.

    Cons

    New Comp plan makes it more difficult to make money now

    Advice to Management

    Keep up the good work!


  10. Helpful (2)

    "Senior Business Development Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Biz De in Charlotte, NC (US)
    Former Employee - Biz De in Charlotte, NC (US)
    Doesn't Recommend
    Negative Outlook

    I worked at FleetMatics full-time (More than 3 years)

    Pros

    Base and salary, benefits, team work

    Cons

    Cold calling, communication, favortisim,

    Advice to Management

    Better communication less bs


  11. Helpful (10)

    "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Developer in Dublin, Co. Dublin (Ireland)
    Current Employee - IT Developer in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FleetMatics full-time

    Pros

    If you need urgent cash, and no one else will hire you, they will.

    Cons

    It's hard to put into words how awful they are.
    Just avoid them.
    The work environment, hours, and actual work are all really, really bad.
    I can't believe such a place exists in 2017

    Advice to Management

    Worst managers I ever saw. They swear in meetings in public...shocking.


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