First Data Reviews | Glassdoor.ca

First Data Reviews

Updated 13 Sep 2019

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Found 2566 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
49%
Approve of CEO
First Data CEO Frank Bisignano
Frank Bisignano
1,161 Ratings
Pros
  • "Great people to co-work and they all are professional(in 128 reviews)

  • "Work with good people, good equipment(in 91 reviews)

Cons
  • "It used to be a great company, the benefits were great, the retirement plan was awesome (401K match), I wasn't worried about getting laid off(in 167 reviews)

  • "No 401k match, although there is an employee stock purchase plan that is reasonably attractive(in 115 reviews)

More Pros and Cons
  1. "Technical Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Technical Support Specialist in Mississauga, ON
    Recommends
    Approves of CEO

    I worked at First Data full-time for more than 5 years

    Pros

    Management = wonderful, always willing to assist.

    Cons

    Small help desk - needed more staff.

    Advice to Management

    Keep up the good work!

    First Data2017-03-09
  2. "Non-biased and trying to see the positive."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Credit Risk Analyst in Mississauga, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at First Data full-time for more than 8 years

    Pros

    Great flexibility. Work from home a big perk.

    Cons

    Weak culture. Little to late.

    Advice to Management

    Don't only think of your position or the VP's or the Directors....think of the front of line minions.

    First Data2019-06-26
  3. Helpful (4)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Program Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at First Data full-time for more than 8 years

    Pros

    Exposure to international business and opportunities to work in other countries. Some good coworkers

    Cons

    Terrible management and lack of direction. Very much a CYA attitude amongst managers/VPs and, with this, a lack of ownership. Poor teamwork. No training. Poor compensation

    Advice to Management

    Change your attitudes, value your people and invest in them. Without a strong team you will not accomplish anything

    First Data2019-05-12
  4. "Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Reprasentative in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at First Data for less than a year

    Pros

    Team motivation around you, and a team leader that encourages you and guides you

    Cons

    Commission based salary, makes it hard to maintain motivation all the time

    First Data2019-01-24
  5. Helpful (5)

    "Senior technical support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical in Mississauga, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at First Data full-time for more than 5 years

    Pros

    Decent pay, incentives, overtime, undertime

    Cons

    Career progression, lateral movement, micro management

    Advice to Management

    Pay more for more work

    First Data2018-11-28
  6. Helpful (2)

    "Good Pay but Poor Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at First Data full-time

    Pros

    Good work/life balance, fair compensation, good benefits

    Cons

    very poor management, horrible support and company infrastructure, lack of accountability in upper management.

    First Data2018-10-01
  7. "Nice Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Toronto, ON

    I worked at First Data full-time

    Pros

    - Training was offered - option for over-time - employee benefits right from the beginning

    Cons

    The issue I had was not with the company but with the job itself. Fixing POS machines over the phone was quite tedious and could be stressful to myself and the client.

    First Data2018-03-07
  8. "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mississauga, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at First Data full-time for more than a year

    Pros

    They take care of their employees, great benefits, great stock options as well.

    Cons

    A lot of red tape.

    Advice to Management

    Take it as it comes.

    First Data2018-02-13
  9. "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Data full-time

    Pros

    it was a fun place to work

    Cons

    The salary was too little.

    Advice to Management

    nothing

    First Data2018-02-04
  10. "Mid-Level Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I worked at First Data full-time

    Pros

    Great people, good training, good support.

    Cons

    Parent company not focused on Canada. Too few people forced to take on too much responsibility.

    Advice to Management

    Hire more people.

    First Data2018-01-04
Found 2566 reviews