Faronics Corporation Reviews | Glassdoor.ca

Faronics Corporation Reviews

Updated Sep 15, 2019

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2.7
39%
Recommend to a Friend
58%
Approve of CEO
Faronics Corporation CEO  Nakul Sood (no image)
Nakul Sood
24 Ratings
  1. "Great people and awesome products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Faronics Corporation full-time for more than 10 years

    Pros

    I've been with this company for more than 12 years and have seen many talented people come and go. We had a "right-sizing" or "restructuring" happen in early 2013 where several people got let go - alibi the ratings you see here. Since then the company has become more focused and business driven - revenues are up year over year! The company has embraced "the cloud", making it easy for customers to deploy the... 8-10 product offerings - updates have never been simpler. Every year we release 2-3 major new features - the Sales team has plenty of reasons to keep in touch with our customers and ensure their needs are properly addressed. Marketing does a great job of maintaining the website and generating leads. Like most software companies, outsourcing is embraced to save costs where it makes sense - the offshore team is super talented and easy to work with. Located in the heart of downtown Vancouver, the Skytrain and buses are across the street. Pacific Center mall is underneath and Steve Nash Sports Club is across the street. Great work-life balance - unless you're super keen then get ready to take on lots of responsibilities and get rewarded for it!

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    Cons

    Could do a few more regular huddles and company events.

    Faronics Corporation2018-07-05
  2. "Good environment, compensation. Weak growth prospect."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Development Engineer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Faronics Corporation full-time for more than a year

    Pros

    Good people to work with. Challenging technologies.

    Cons

    Product diversification lack initiatives. Senior management a little to micro-managing.

    Faronics Corporation2019-09-15
  3. "A company with lot of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Faronics Corporation full-time for more than 10 years

    Pros

    Great people to work with, great products to work on. Manageable workload.

    Cons

    The team size is too small.

    Faronics Corporation2018-07-05
  4. Helpful (2)

    "Was a good company before being bought"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Faronics Corporation full-time for more than 3 years

    Pros

    Collaborative team, good people, nice location.

    Cons

    Sold to India. Not sure of long term effects

    Faronics Corporation2018-06-22
  5. Helpful (2)

    "Not a Supportive Team Environment To Help You Support Customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Engineer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Faronics Corporation full-time

    Pros

    Salary is in and around market average Downtown Vancouver location, ideal commute location by bus or Skytrain

    Cons

    The career posting was for a "Support Engineer" but the title should really be for a "Application Support Engineer" which accurately reflects what the role is about. In this role you are not supporting hardware, not supporting end user issues...you are supporting software that is built and offered by the company. If you do not have an application and/or a programming background. if you have not used... programmer/application debugging tools and if you have not had SQL/database support experiences then you are at a large disadvantage in being a success in this role. Known issues that have appeared in current releases of Faronics products are not fixed with hastened priority, this gets you much interactions from angry customers who needs issues resolved fast. There is a outsourced 1st level support team that was a failure in the support levels....that team has little training and knowledge on how to triage calls. Initial training is a 1-week lecture in a board room. When you are in the busy period (spring summer months) those senior support and "team leaders" that are your colleagues are either too busy to you though complicated support issues or have often shown no willingness to help you build your support knowledge.

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    Advice to Management

    Stop releasing products that are useless and bug filled when they are released. Also, realize that your company has 2-3 products that is your revenue makers so get rid of the rest.

    Faronics Corporation2018-04-30
  6. "Solid Company - Huge earning potential for self starter sales person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Executive in West Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Faronics Corporation full-time for more than a year

    Pros

    Friendly and professional employees creating a great work environment. Management allows you to work independently as well as to collaborate with other sales reps. The culture allows for a free flow of ideas to cultivate sales. Great if you're a self-starter.

    Cons

    Onboarding structure could be stronger

    Advice to Management

    Provide 30-day training plan for new hires

    Faronics Corporation2018-03-07
  7. Helpful (1)

    "Good company - success if you are a self motivated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Faronics Corporation full-time for more than 5 years

    Pros

    No cap on commissions, You can make as much as you want if you want to work hard. You make your job what you want it to be. This company is all about being independent, entrepreneur like focus for sales. Fast product development for market readiness.

    Cons

    small ticket - need to fill pipeline with lots of opportunities to make the $.

    Faronics Corporation2018-02-06
  8. Helpful (2)

    "No work, constant fear and outdated tools"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Faronics Corporation full-time for more than a year

    Pros

    - Centrally located in downtown

    Cons

    - Old, outdated tools used for development - Can't develop new software due to extreme dependence on Apple APIs for mac development - Constant fear being injected from top regarding getting fired - There was no work for nearly a year as we waited for Apple to provide infor

    Advice to Management

    Move entire workforce to India

    Faronics Corporation2017-12-05
  9. Helpful (1)

    "Great company to work at. Good Products."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Faronics Corporation full-time for more than 3 years

    Pros

    • Well established market and well known products • Great exposure to other supporting business functions • Approachable and responsive higher management • Good compensation and benefits

    Cons

    Would be nice to arrange some leisure activities apart from that all is well. No complaints.

    Advice to Management

    Keep it up. I enjoy working with you

    Faronics Corporation2017-01-24
  10. Helpful (1)

    "Good Company, Great Product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Faronics Corporation full-time for more than 8 years

    Pros

    - solid products - entrepreneurial environment - mutual trust to independently build my business and generate sales.

    Cons

    The computer hardware they provide you is dated

    Faronics Corporation2017-01-23
Found 44 reviews