Family Dollar Stores Reviews | Glassdoor.ca

Family Dollar Stores Reviews

Updated 16 November, 2017
2,272 reviews

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2.5
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Recommend to a friend
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Gary M. Philbin
343 Ratings

2,272 Employee Reviews

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Pros
  • 100%customer service merchandise inventory planograms resets training employees schedule payroll bank deposits inventory control (in 52 reviews)

  • Great place to work great people (in 42 reviews)

Cons
More Pros and Cons

  1. "No growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people to work with and good work/life balance

    Cons

    Too many management levels. Always changing organization structure


  2. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Family Dollar Stores part-time

    Pros

    Can get paid good enough if your Store Manager is nice enough.

    Cons

    Customers may give you a hard time.

    Advice to Management

    All employees have to be valuable and determined workers.


  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Irvington, NJ (US)
    Former Employee - Cashier in Irvington, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Family Dollar Stores part-time (More than a year)

    Pros

    Making customers happy as they ship and leave

    Cons

    Voids Employees get held accountable for customers decision. To not want a item after being asked if they need a price check on there items and end up going over there spending budget

    Advice to Management

    I would love to return as a employer


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  5. Helpful (1)

    "Store manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores full-time

    Pros

    Potential bonuses, based on sales.

    Cons

    Hours can be long especially for managers.

    Advice to Management

    Treat your staff with respect.


  6. "Team member"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores part-time

    Pros

    Hard work gets recognized by area managers. In my case, it was fairly easy to receive an offer for a promotion.

    Cons

    Almost always understaffed and difficult to find time to take a lunch break.


  7. "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible Hours
    The environment is okay

    Cons

    Employees needs not being heard.


  8. "CSR"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Hazlehurst, MS (US)
    Former Employee - Anonymous Employee in Hazlehurst, MS (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Family Dollar Stores part-time (More than a year)

    Pros

    Get a chance to meet all types of people and interact with them.

    Cons

    Poor management and scheduling mishaps.

    Advice to Management

    Higher starting pay.


  9. "Assistant Manager"

    StarStarStarStarStar
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Family Dollar Stores part-time (More than 3 years)

    Pros

    Great People To Work With

    Cons

    Short Staffed, Under Paid, Not Enough Payroll Hours


  10. "Gets a resounding meh from me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Perth Amboy, NJ (US)
    Current Employee - Customer Service Representative in Perth Amboy, NJ (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Family Dollar Stores part-time (More than a year)

    Pros

    My managers were pretty nice, to the point of buying me food and being lenient with me and my work, and they agreed I wasn't being paid sufficiently

    Cons

    I was put in for a raise to $9/hour in february. It's october and i still don't have it without any explanation from my managers beyond that it must have been denied by the higher ups
    People tend to suck, ofc
    Corporate doesn't give us enough payroll to hire enough people to keep the store running reasonably, yet expect perfection from us
    Ability to alter any information including your own gender, preferred name, and address has to go through a manager and can't be done yourself
    You have to call a manager for most every function on the computer(and there's no loudspeaker or anything so be prepared to yell)
    Hours tend to be bad
    Because of poor staffing you may be asked to work full time hours on a part time salary
    Holidays off? Probably not gonna happen.
    No real discounts for if you work there. Sometimws you get additional smart coupons on the app. That's about it.

    Advice to Management

    Get more payroll from corporate and hire more people to be on your floor at all times, maybe.


  11. Helpful (5)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Retail Store Manager in Indianapolis, IN (US)
    Current Employee - Retail Store Manager in Indianapolis, IN (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Family Dollar Stores full-time (More than 5 years)

    Pros

    Growth within the company is easily attainable
    Managers pay is reasonable
    401k Match is awesome
    Provides Health Insurance

    Cons

    No realistic payroll to conduct business in proper way a lot needs to be done and majority of the time manager is alone pretty hard to ring customers, stock, face and handle theft issue when most of the time you working alone
    Sometimes pay is not worth the time you put forth


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