Fairmont Hotels & Resorts Reviews | Glassdoor.ca
Fairmont Hotels & Resorts Reviews
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    Fairmont Hotels & Resorts Reviews

    Updated Jan 23, 2020

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    3.8
    71%
    Recommend to a Friend
    82%
    Approve of CEO
    Fairmont Hotels & Resorts CEO William Fatt (no image)
    William Fatt
    248 Ratings
    Pros
    Cons
    More Pros and Cons

    1. "Profession"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Room Attendant 

      I worked at Fairmont Hotels & Resorts part-time

      Pros

      A professional environment with experienced management

      Cons

      with the high salary, you have to work so hard

      Fairmont Hotels & Resorts2019-11-19

    2. "Looking for new challenge"

      StarStarStarStarStar
      Current Employee - Room Attendant 

      I have been working at Fairmont Hotels & Resorts full-time for more than a year

      Pros

      Good place to work could recommend

      Cons

      Some bad things are in place too

      Fairmont Hotels & Resorts2020-01-17
      3. Join the Fairmont Hotels & Resorts team
      See Our Latest Jobs

    3. "Lots of opportunity for advancement, fantastic location, lots of care for employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Regional Sales Coordinator 

      I have been working at Fairmont Hotels & Resorts full-time for more than 3 years

      Pros

      Mountain Lifestyle Room for advancement Fast-paced and exciting

      Cons

      Difficult to find housing int he National Park

      Fairmont Hotels & Resorts2020-01-05

    4. "Great job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server/Waitress in Jasper, AB
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time for less than a year

      Pros

      Company has a reputation and standards to live up to and it shows in how they train their employees and treat their guests. Guest satisfaction is above profit creating happier guest and higher tips. Benefits at some locations are nice. Family and teamwork type of mentality between colleagues. Monthly employee appreciation/ recognition celebrations. Mostly organized. Has strong values and has committees to ensure employees can get involved in various aspects of the company. A lot of growth opportunities within company A lot of discounts, perks and adventure opportunities

      Show More

      Cons

      Somewhat strict expectations for personal presentation and grooming Ex: no funky hair colours or excessive body mods Some entitled management staff who get away with not following rules If you change your contract from seasonal to permanent, you have to wait another 3 month period from the day your contract was switched over before receiving benefits, no matter how long your seasonal contract lasted.

      Fairmont Hotels & Resorts2019-12-31

    5. "Definitely recommend"

      StarStarStarStarStar
      Former Employee - Human Resources Coordinator 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Fairmont Hotels & Resorts full-time

      Pros

      Feels like family. A great place to work.

      Cons

      always counting pennies and can be frustrating to always cut while trying to deliver a good experience

      Fairmont Hotels & Resorts2019-12-28

    6. "Great team atmosphere and supportive colleagues"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Guest Service Attendant 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts full-time for more than 3 years

      Pros

      - Great team and atmosphere - Benefits - Hotel hosts monthly meetings to update colleagues on latest hotel news (great opportunity if you want to learn more about the industry) - Great location

      Cons

      - Shift work - Can get difficult and stressful managing irate guests - Management can be difficult to handle due to their multiple requests

      Fairmont Hotels & Resorts2019-12-23

    7. "Great Work Environment"

      StarStarStarStarStar
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Current Employee - Host/Hostess in Ottawa, ON
      Recommends

      I have been working at Fairmont Hotels & Resorts part-time for less than a year

      Pros

      Gives you responsibilities and management trusts you to make decisions and do a good job Super great relation with supervisors and main management, always around saying hello, probably saw the head of F&B at least once or twice every shift! Everyone says hello or good morning, no matter how early or late it is! Easy to trade shifts

      Cons

      Early shifts, only getting schedule 1 week at a time

      Fairmont Hotels & Resorts2019-12-21

    8. "Security"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Lead Hand Painter in Banff, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fairmont Hotels & Resorts full-time for more than 5 years

      Pros

      A very pleasant place to live and work.

      Cons

      Young management feels like they more power than actual knowledge.

      Advice to Management

      Just because your wearing a suit does not give you privilege.

      Fairmont Hotels & Resorts2019-12-17

    9. "great location, lack of staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Ccok 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Fairmont Hotels & Resorts full-time for more than a year

      Pros

      great location, travel perks, management

      Cons

      once purchsed by accor, most benefits left with it... short staffed

      Fairmont Hotels & Resorts2019-12-11

    10. "Good employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing & PR Manager 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts full-time for more than 5 years

      Pros

      Great perks, and opportunity to move around.

      Cons

      Long hours, and could use more staff.

      Fairmont Hotels & Resorts2019-12-03
    Found 842 reviews
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