Fairmont Hotels & Resorts Reviews | Glassdoor.ca
Fairmont Hotels & Resorts Reviews
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    Fairmont Hotels & Resorts Reviews

    Updated Sep 20, 2019

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    Found 768 reviews

    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    64%
    Recommend to a Friend
    73%
    Approve of CEO
    Fairmont Hotels & Resorts CEO William Fatt (no image)
    William Fatt
    227 Ratings
    Pros
    Cons

    • "Sometimes work long hours doing overtime but its not that bad" (in 51 reviews)

    • "Not the greatest place for work life balance" (in 35 reviews)

    More Pros and Cons

    1. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Préposé Aux Chambres 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts part-time

      Pros

      A lot of benefits and programs, great salary

      Cons

      Very demanding, not always well managed

      Fairmont Hotels & Resorts2019-09-21

    2. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Coordinator 

      I worked at Fairmont Hotels & Resorts full-time for more than 3 years

      Pros

      Perks and compensation are competitive. Plenty of growth opportunities.

      Cons

      None. Really enjoyed the company.

      Fairmont Hotels & Resorts2019-08-31
      3. Join the Fairmont Hotels & Resorts team
      See Our Latest Jobs

    3. "Customer service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Front Desk Agent 
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time for more than 3 years

      Pros

      Lots of exposure to all departments

      Cons

      Low pay, terrible hours

      Fairmont Hotels & Resorts2019-08-27

    4. "Event staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Commis in Montreal, QC
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time for less than a year

      Pros

      Good overall conditions, supplied uniforms, good advancement possibilities

      Cons

      Unionized staff, large workforce, nights evenings and weekends are compulsory

      Fairmont Hotels & Resorts2019-09-09

    5. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Banff, AB

      I worked at Fairmont Hotels & Resorts full-time for more than a year

      Pros

      Fairmont in banff is friendly, fun, and easy going.

      Cons

      Sometime HR will cover managers who are abusive.

      Fairmont Hotels & Resorts2019-08-23

    6. "Needs improvement"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager in Vancouver, BC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time for more than a year

      Pros

      The benefits and vacation pay.

      Cons

      Poor training, throw you into a job with little training, low salary in comparison to market, high turnover so it’s difficult to build a solid team, very little support from HR team, issues would go on without being resolved

      Advice to Management

      figure out how to retain people and give them a work life balance

      Fairmont Hotels & Resorts2019-09-04

    7. "Royal service agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Guest Service Agent in Quebec, QC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fairmont Hotels & Resorts part-time for more than 3 years

      Pros

      Great conditions, team spirit and advantages

      Cons

      Rough hours as it is a tourist base industry

      Fairmont Hotels & Resorts2019-08-02

    8. "Seasonal work only"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cook 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts full-time for more than 3 years

      Pros

      Pay is great for cooks

      Cons

      Only work full time 8-9 months of the year

      Fairmont Hotels & Resorts2019-08-16

    9. "Great Place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Server 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts full-time for more than 8 years

      Pros

      Great work life balance and benefits!

      Cons

      The hiring process takes a very long time. Not great when you are short staffed.

      Fairmont Hotels & Resorts2019-07-31

    10. "Great Company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cashier in Banff, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fairmont Hotels & Resorts full-time for more than a year

      Pros

      Great benefits, good hours, great company to work for

      Cons

      I could not grow in the company in Canada due to my visa

      Fairmont Hotels & Resorts2019-07-31
    Found 768 reviews
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