Fairmont Hotels & Resorts Reviews

Updated Mar 3, 2021

To filter reviews, or .
4.1
78%
Recommend to a Friend
89%
Approve of CEO
Fairmont Hotels & Resorts CEO William Fatt (no image)
William Fatt
325 Ratings
Pros
  • "Great benefits, great working culture(in 90 reviews)

  • "Good benefits, Great training opportunities, Competitive Pay(in 55 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. COVID-19

    "Good Employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations 

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Nice environment and good benefits

    Cons

    Not at the moment. Hope it recovers from Pandemic.

  2. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Whistler, BC
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time for less than a year

    Pros

    Flexible hours and great collaboration

    Cons

    Not enough opportunity to grow

    Continue reading

  3. "The culture, the opportunities, the perks!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Banquet Server in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts part-time for more than 3 years

    Pros

    Some hotels are unionized - great pay; Great tips Great benefits and perks!

    Cons

    Easy to be left unnoticed in a big company; Could get promotion, but competing with a lot of other people

  4. "Nice"

    5.0
    Former Employee - Fairmont Employee in Victoria, BC

    I worked at Fairmont Hotels & Resorts part-time

    Pros

    Good pay for those entry-level jobs

    Cons

    Tiring job because it is physically demanding

  5. "Great place to work"

    5.0
    Current Employee - Valet Driver 

    I have been working at Fairmont Hotels & Resorts part-time

    Pros

    Great staff and work culture

    Cons

    Management should be treated better

  6. "Great culture, great brand"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources in Toronto, ON
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time for more than 3 years

    Pros

    Organization has an outstanding collegial culture and one of the best luxury hotel brands in the world

    Cons

    Given the recent acquisition by Accor out of Paris, not sure how that has or will impact it

  7. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server 

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Great benefits, great working culture

    Cons

    Work life balance can be difficult

  8. "Hotel"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Vancouver, BC
    Recommends
    Negative Outlook

    I have been working at Fairmont Hotels & Resorts full-time for more than 8 years

    Pros

    top luxury chain well run

    Cons

    vulnerable during pandemic . sometimes top heavy

  9. COVID-19

    "Best job I've ever had."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bartender in Toronto, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Fairmont Hotels & Resorts part-time for more than a year

    Pros

    -Great pay -colleagues are all pros -usually lots of hours available, global pandemics notwithstanding. -good benefits/discounts

    Cons

    At least at my current location, it is difficult to get assistance during difficult pushes. Managers are over-stretched, so they rarely have time to help out, however it would be tone deaf to recommend staffing more in the current climate for the hospitality industry. Personally I enjoy being busy, but some people don't love it. Some of the longer serving staff members can be a bit idiosyncratic.

    Continue reading
  10. "Good company to work with"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    good perks, flexible hours, seniority, and good location

    Cons

    Please no micromanagement for your employees, and no guarantee hours

    Continue reading
Viewing 1 - 10 of 1,071 English Reviews

Work at Fairmont Hotels & Resorts? Share Your Experiences

Fairmont Hotels & Resorts logo
or