Fairmont Hotels & Resorts Reviews | Glassdoor.ca
Fairmont Hotels & Resorts Reviews
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    Fairmont Hotels & Resorts Reviews

    Updated 16 October, 2017
    463 reviews

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    Full-timePart-time
    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Fairmont Hotels & Resorts CEO William Fatt
    William Fatt
    136 Ratings

    463 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Great benefits and great manager training programs (in 46 reviews)

    • They really care about employees and have good benefits (in 22 reviews)

    Cons
    More Pros and Cons

    1. "Coordinator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Coordinator in Toronto, ON
      Current Employee - Coordinator in Toronto, ON
      Recommends
      Approves of CEO

      I have been working at Fairmont Hotels & Resorts full-time (More than 8 years)

      Pros

      Good company to work for. Lot's of opportunities to grow.

      Cons

      sometimes you feel under appreciated

      Advice to Management

      everything depends on your leader. There are really good leaders here as well as there are those who really shouldn't be.

    2. "Good place to start"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bellperson in Calgary, AB
      Former Employee - Bellperson in Calgary, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Fairmont Hotels & Resorts full-time (Less than a year)

      Pros

      good wages and benefits for starting

      Cons

      hard to be promoted to senior position

      Advice to Management

      more room for advancement would be great

    3. "Emerald Lounge"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Fairmont Hotels & Resorts full-time

      Pros

      The company really shows interest in their employees and helps them grow
      Great group of colleagues to work with
      Amazing properties
      Top company to work for in Canada

      Cons

      Very secluded cannot move for a year at the minimum

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Server"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Server
      Current Employee - Server

      I have been working at Fairmont Hotels & Resorts (More than 3 years)

      Pros

      Great benefit
      Good people
      Great cafeteria food

      Cons

      Long hours
      Inconsistency
      Stressful when busy

    5. "Housekeeping Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts full-time

      Pros

      Great benefits such as employee hotel rates

      Cons

      overworked and underpaid for middle management across the board

    6. "Manamgment id difficult"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts part-time

      Pros

      Great pay, great employee discounts and benefits

      Cons

      management is lacking in being around

      Advice to Management

      notice talent when you have it

    7. Helpful (1)

      "Flexible for Students"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts part-time

      Pros

      - Request start and end times for scheduling
      - Shifts end exactly at the end time specified (not expected to do any more work afterwards)
      - Decent sized locker rooms
      - Provide uniforms and laundry
      - Lunch/Dinner is provided for employees (very small amount taken out of pay check-- worth it)
      - Friendly coworkers
      - Empowered to make sound decisions when managers are not around (little micromanagement)
      - Able to "cross-train" in departments after probation

      Cons

      - Lots of lifting, pushing, setting up (not good for people with physical disabilities)
      - Some older coworkers are not very friendly, strict and "act managerial"
      - Some functions/events are slow so there is a feeling of being on "standby" until it gets busy
      - Some managers have never been a server or bartender in banquets and sometimes their directions don't "make sense" to those working

      Advice to Management

      Management is approachable and friendly! Most of the time understanding. However, truly understand and immerse yourself in the roles that you are directing/managing - this would make a great difference in how you would want us to execute a function/event in the best way

    8. "Chef"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sous Chef in Whistler, BC
      Former Employee - Sous Chef in Whistler, BC
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Fairmont Hotels & Resorts full-time (More than 5 years)

      Pros

      Very competitive wages and benefits package,always striving for excellence,hire top quality employees

      Cons

      Minimul cons other than it can be seasonal with business levels.Most propertieds are union represented

      Advice to Management

      Never forget where you came from,Don't let your head overinflate too much-Remember that through hard work and dedication great rewards will prevail

    9. "Great perks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Fairmont Hotels & Resorts full-time

      Pros

      I've worked for Fairmont for a decade. The perks, training and opportunities for growth are the real deal.

      Cons

      The schedule! Working in hospitality is challenging as you get older as the scheduling means shift work. Even upper managers have to put in a lot of extra time.

      Advice to Management

      Thank you.

    10. "Good work life balance!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Banquet Server in Jasper, AB
      Former Employee - Banquet Server in Jasper, AB
      Recommends
      Positive Outlook

      I worked at Fairmont Hotels & Resorts full-time (More than a year)

      Pros

      Staff accommodation, great benefits, employee recognition, free food, great money, beautiful location

      Cons

      Very long shifts, varied hours of work, limited training, very little opportunity for advancement

      Advice to Management

      Show more passion!

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