Fairmont Hotels & Resorts Reviews | Glassdoor.ca

Fairmont Hotels & Resorts Reviews

Updated 23 September, 2018
610 reviews

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3.8
StarStarStarStarStar
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Approve of CEO
Fairmont Hotels & Resorts CEO William Fatt
William Fatt
180 Ratings

610 Employee Reviews

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Pros
  • "Very easy work and great benefits" (in 55 reviews)

  • "Good benefits after 3 months full time employment with the company" (in 26 reviews)

Cons
  • "Very limited opportunities for work-life balance" (in 30 reviews)

  • "Long hours no work life balance" (in 44 reviews)

More Pros and Cons

  1. "good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    great place to work with excellent benefits

    Cons

    hard to move up the ladder


  2. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Vancouver, BC
    Former Employee - Cook in Vancouver, BC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than 3 years)

    Pros

    Good pay decent people around

    Cons

    Terrible fake culture political no one actually cares

    Advice to Management

    Actually listen to employees

  3. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Toronto, ON
    Current Employee - Agent in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Great company good benifits good pay

    Cons

    Long hours no work life balance


  4. "Great Company, Caring People, Awesome Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Doorperson in Vancouver, BC
    Former Employee - Doorperson in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Talent and culture team goes above and beyond to ensure that the work environment is positive and friendly. Opportunities for advancement both within and outside of your department. Awesome travel perks for staying at beautiful Fairmont hotels all over the world at staff rates.

    Cons

    Guest-facing job can be draining at some times. Sometimes long hours spent outside.


  5. "Very good for career afvancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fairmont Gold Supervisor in Banff, AB
    Former Employee - Fairmont Gold Supervisor in Banff, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than 3 years)

    Pros

    Global brand
    Many different historical properties set in beautiful locations. It is also part of the accor brand family.

    Cons

    Being so big, you can sometimes feel like just another number

    Advice to Management

    Bacl up your staff more often


  6. "Amazing people, lots of history"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Fairmont hires amazing people. They are like a family no matter which department you work in. The salaries are higher than average and they believe highly in growth.

    Cons

    Sometimes it seems since it’s such a large corporation there is little space to be truly unique. Red tape around lots of progressive ideas.


  7. "No work/life balance for the management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outlet Manager in Vancouver, BC
    Current Employee - Outlet Manager in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time (Less than a year)

    Pros

    Good benefit and good vacation plan.

    Cons

    No work/ life balance. The manager will work around 12 hours per day. No overtime paid.

    Advice to Management

    consider more management work/life balance.

  8. "guest services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Agent in Vancouver, BC
    Former Employee - Guest Service Agent in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Very good accommodations for staff.

    Cons

    it gets very cold to walk to work in the winter time.


  9. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Manager
    Current Employee - Banquet Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time (Less than a year)

    Pros

    location, company benefits, work environment and colleagues

    Cons

    not really for any cons.


  10. "Great culture and approachable management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Banff, AB
    Former Employee - Anonymous Employee in Banff, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Great benefits for staff, Approachable management, shadowing other areas available, HR hire the best which makes teamwork a breeze,

    Cons

    Having too lean of staff often resulted in extra working days to cover busy periods/ vacations/ sick days

    Advice to Management

    Hire some part-time/ casual employees to fill these periods


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