Fairmont Hotels & Resorts Reviews

Updated Aug 5, 2020

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3.8
71%
Recommend to a Friend
81%
Approve of CEO
Fairmont Hotels & Resorts CEO William Fatt (no image)
William Fatt
272 Ratings
Pros
Cons
More Pros and Cons
  1. COVID-19

    "Excellent place to work"

    5.0
    Current Employee - Technician in Victoria, BC

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Reputable company with excellent benefits and always looking after the employee.

    Cons

    Not a lot of work during a pandemic.

  2. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Bartender in Jasper, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time for more than 3 years

    Pros

    Great benefits, RRSP and recognition program. Family style relationships with coworkers

    Cons

    Long hours during busy season,

    Continue reading

  3. "Great company, great benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Grounds Keeper in Lake Louise, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time for more than 3 years

    Pros

    Good benefits program Recognition Lots of camaraderie Open lines of communication

    Cons

    I have no cons to report at this time

  4. "Recommend"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loyalty Manager in Richmond, BC

    I worked at Fairmont Hotels & Resorts full-time for more than 3 years

    Pros

    A very dedicated team of people to work with

    Cons

    Staffing levels caused some issues with workload management

  5. "Castle in the city"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Banquet Server in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts part-time for more than a year

    Pros

    Good pay and Great co workers

    Cons

    Be ready for alot of hard work. But worth it!

    Continue reading
  6. "Heartist"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Banquet Server in Vancouver, BC

    I have been working at Fairmont Hotels & Resorts part-time for more than a year

    Pros

    Fairmont Waterfront Vancouver is one of the best places to work. People care about each other, managers and HR did a good job of showing their love and sincere.

    Cons

    Nothing I could think of.

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  7. "Love of Hospitality"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Concierge in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time for more than 5 years

    Pros

    The brand as a whole constantly pushes the envelope for hospitality. They also ensure that staff are well taken care of because in turn that means their guests are taken care of. This is a company that values their employees, guests, and brand properly.

    Cons

    if you are looking for a M-F 9-5, you are in the wrong place. Be prepared to have full flexibility if you are new and just joining the company. Everyone has to do their time.

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  8. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Banquet Server in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts part-time for more than 8 years

    Pros

    Co-workers are like family, management really knows to let you do your job, and the perks of staying at other hotels are incredible.

    Cons

    Late nights, but not always.

  9. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Attendant in Vancouver, BC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Teamwork, benefits, and wage. Good work environment.

    Cons

    No cons or any comment.

  10. "BOMB CAREER"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Kitchen in Fairmont Hot Springs, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Great people, great owners, get customers. Food is top notch. You are a person, not a number

    Cons

    Inconsistent floppy hours and schedule

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