Fairmont Hotels & Resorts Reviews | Glassdoor.ca
Fairmont Hotels & Resorts Reviews
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    Fairmont Hotels & Resorts Reviews

    Updated 23 September, 2018
    610 reviews

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    Full-timePart-time
    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Fairmont Hotels & Resorts CEO William Fatt
    William Fatt
    180 Ratings

    610 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Very easy work and great benefits" (in 55 reviews)

    • "Good benefits after 3 months full time employment with the company" (in 26 reviews)

    Cons

    • "Very limited opportunities for work-life balance" (in 30 reviews)

    • "Long hours no work life balance" (in 44 reviews)

    More Pros and Cons

    1. "good company"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Fairmont Hotels & Resorts full-time

      Pros

      great place to work with excellent benefits

      Cons

      hard to move up the ladder

    2. "Cook"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cook in Vancouver, BC
      Former Employee - Cook in Vancouver, BC
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time (More than 3 years)

      Pros

      Good pay decent people around

      Cons

      Terrible fake culture political no one actually cares

      Advice to Management

      Actually listen to employees

      3. Join the Fairmont Hotels & Resorts team
      See Our Latest Jobs

    3. "Agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Agent in Toronto, ON
      Current Employee - Agent in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fairmont Hotels & Resorts full-time

      Pros

      Great company good benifits good pay

      Cons

      Long hours no work life balance

    4. "Great Company, Caring People, Awesome Perks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Doorperson in Vancouver, BC
      Former Employee - Doorperson in Vancouver, BC
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Fairmont Hotels & Resorts full-time

      Pros

      Talent and culture team goes above and beyond to ensure that the work environment is positive and friendly. Opportunities for advancement both within and outside of your department. Awesome travel perks for staying at beautiful Fairmont hotels all over the world at staff rates.

      Cons

      Guest-facing job can be draining at some times. Sometimes long hours spent outside.

    5. "Very good for career afvancement"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Fairmont Gold Supervisor in Banff, AB
      Former Employee - Fairmont Gold Supervisor in Banff, AB
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time (More than 3 years)

      Pros

      Global brand
      Many different historical properties set in beautiful locations. It is also part of the accor brand family.

      Cons

      Being so big, you can sometimes feel like just another number

      Advice to Management

      Bacl up your staff more often

    6. "Amazing people, lots of history"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Fairmont Hotels & Resorts full-time

      Pros

      Fairmont hires amazing people. They are like a family no matter which department you work in. The salaries are higher than average and they believe highly in growth.

      Cons

      Sometimes it seems since it’s such a large corporation there is little space to be truly unique. Red tape around lots of progressive ideas.

    7. "No work/life balance for the management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Outlet Manager in Vancouver, BC
      Current Employee - Outlet Manager in Vancouver, BC
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Fairmont Hotels & Resorts full-time (Less than a year)

      Pros

      Good benefit and good vacation plan.

      Cons

      No work/ life balance. The manager will work around 12 hours per day. No overtime paid.

      Advice to Management

      consider more management work/life balance.

    8. "guest services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Guest Service Agent in Vancouver, BC
      Former Employee - Guest Service Agent in Vancouver, BC
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Fairmont Hotels & Resorts full-time (More than a year)

      Pros

      Very good accommodations for staff.

      Cons

      it gets very cold to walk to work in the winter time.

    9. "Great place to work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Banquet Manager
      Current Employee - Banquet Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fairmont Hotels & Resorts full-time (Less than a year)

      Pros

      location, company benefits, work environment and colleagues

      Cons

      not really for any cons.

    10. "Great culture and approachable management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Banff, AB
      Former Employee - Anonymous Employee in Banff, AB
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time (More than a year)

      Pros

      Great benefits for staff, Approachable management, shadowing other areas available, HR hire the best which makes teamwork a breeze,

      Cons

      Having too lean of staff often resulted in extra working days to cover busy periods/ vacations/ sick days

      Advice to Management

      Hire some part-time/ casual employees to fill these periods

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