Fairmont Hotels & Resorts Reviews | Glassdoor.ca

Fairmont Hotels & Resorts Reviews

Updated 16 October, 2017
463 reviews

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3.8
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Fairmont Hotels & Resorts CEO William Fatt
William Fatt
136 Ratings

463 Employee Reviews

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Pros
  • Great benefits and great manager training programs (in 46 reviews)

  • They really care about employees and have good benefits (in 22 reviews)

Cons
More Pros and Cons

  1. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Toronto, ON
    Current Employee - Coordinator in Toronto, ON
    Recommends
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time (More than 8 years)

    Pros

    Good company to work for. Lot's of opportunities to grow.

    Cons

    sometimes you feel under appreciated

    Advice to Management

    everything depends on your leader. There are really good leaders here as well as there are those who really shouldn't be.


  2. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bellperson in Calgary, AB
    Former Employee - Bellperson in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time (Less than a year)

    Pros

    good wages and benefits for starting

    Cons

    hard to be promoted to senior position

    Advice to Management

    more room for advancement would be great


  3. "Emerald Lounge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    The company really shows interest in their employees and helps them grow
    Great group of colleagues to work with
    Amazing properties
    Top company to work for in Canada

    Cons

    Very secluded cannot move for a year at the minimum


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server

    I have been working at Fairmont Hotels & Resorts (More than 3 years)

    Pros

    Great benefit
    Good people
    Great cafeteria food

    Cons

    Long hours
    Inconsistency
    Stressful when busy


  6. "Housekeeping Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Great benefits such as employee hotel rates

    Cons

    overworked and underpaid for middle management across the board


  7. "Manamgment id difficult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts part-time

    Pros

    Great pay, great employee discounts and benefits

    Cons

    management is lacking in being around

    Advice to Management

    notice talent when you have it


  8. Helpful (1)

    "Flexible for Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts part-time

    Pros

    - Request start and end times for scheduling
    - Shifts end exactly at the end time specified (not expected to do any more work afterwards)
    - Decent sized locker rooms
    - Provide uniforms and laundry
    - Lunch/Dinner is provided for employees (very small amount taken out of pay check-- worth it)
    - Friendly coworkers
    - Empowered to make sound decisions when managers are not around (little micromanagement)
    - Able to "cross-train" in departments after probation

    Cons

    - Lots of lifting, pushing, setting up (not good for people with physical disabilities)
    - Some older coworkers are not very friendly, strict and "act managerial"
    - Some functions/events are slow so there is a feeling of being on "standby" until it gets busy
    - Some managers have never been a server or bartender in banquets and sometimes their directions don't "make sense" to those working

    Advice to Management

    Management is approachable and friendly! Most of the time understanding. However, truly understand and immerse yourself in the roles that you are directing/managing - this would make a great difference in how you would want us to execute a function/event in the best way


  9. "Chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sous Chef in Whistler, BC
    Former Employee - Sous Chef in Whistler, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than 5 years)

    Pros

    Very competitive wages and benefits package,always striving for excellence,hire top quality employees

    Cons

    Minimul cons other than it can be seasonal with business levels.Most propertieds are union represented

    Advice to Management

    Never forget where you came from,Don't let your head overinflate too much-Remember that through hard work and dedication great rewards will prevail


  10. "Great perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    I've worked for Fairmont for a decade. The perks, training and opportunities for growth are the real deal.

    Cons

    The schedule! Working in hospitality is challenging as you get older as the scheduling means shift work. Even upper managers have to put in a lot of extra time.

    Advice to Management

    Thank you.


  11. "Good work life balance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Jasper, AB
    Former Employee - Banquet Server in Jasper, AB
    Recommends
    Positive Outlook

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Staff accommodation, great benefits, employee recognition, free food, great money, beautiful location

    Cons

    Very long shifts, varied hours of work, limited training, very little opportunity for advancement

    Advice to Management

    Show more passion!


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