Fairmont Hotels & Resorts Reviews | Glassdoor.ca
Fairmont Hotels & Resorts Reviews
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    Fairmont Hotels & Resorts Reviews

    Updated 17 April, 2019
    683 reviews

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    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Fairmont Hotels & Resorts CEO William Fatt
    William Fatt
    195 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Great benefits and hotel discount" (in 62 reviews)

    • "Good internship pay for a diploma student, good benefits such as annual leave and paid sick leaves" (in 31 reviews)

    Cons

    • "Not the greatest place for work life balance" (in 32 reviews)

    • "Sometimes work long hours doing overtime but its not that bad" (in 49 reviews)

    More Pros and Cons

    1. "Group Sales Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Fairmont Hotels & Resorts full-time

      Pros

      Career growth and relocation opportunities

      Cons

      Quick turnover for operations staff

    2. "Full time seasonal golf course"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Golf Course Attendant in Banff, AB
      Former Employee - Golf Course Attendant in Banff, AB
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time (More than a year)

      Pros

      Staff, supervisors, culture, work events, support from leadership.

      Cons

      Cannot think of any.

      Advice to Management

      Keep up the great work.

      3. Join the Fairmont Hotels & Resorts team
      See Our Latest Jobs

    3. "Nicely organized, friendly atmosphere"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Career opportunities; good training structure.

      Cons

      Low wages; hard to get in.

    4. "front desk agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front Desk Agent in Lake Louise, AB
      Current Employee - Front Desk Agent in Lake Louise, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fairmont Hotels & Resorts full-time (More than a year)

      Pros

      Nice benefit and super good location for outdoor activities.

      Cons

      All good, just need drive around 2.5 hours to Calgary

    5. "Good"

      StarStarStarStarStar
      Current Employee - First Cook
      Current Employee - First Cook

      I have been working at Fairmont Hotels & Resorts full-time

      Pros

      It's good for a job

      Cons

      Not right now at the moment

    6. "Chateau Frontenac"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Restaurant Server in Quebec, QC
      Former Employee - Restaurant Server in Quebec, QC

      I worked at Fairmont Hotels & Resorts part-time (More than 3 years)

      Pros

      Great work ambiance and workplace

      Cons

      Bureaucracy and operational inneficiencies. Union does not always help getting the job done efficiently

    7. "Great Benefits, poor Compensation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Human Resources Director in Vancouver, BC
      Former Employee - Human Resources Director in Vancouver, BC
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time (More than 3 years)

      Pros

      Training, benefits, variation of positions and properties.

      Cons

      Poor management, high-turnover, poor compensation at many levels in the organization.

      Advice to Management

      Reward your hard working high performing employees who are experienced and have considerable knowledge. Avoid and protect staff from "corporate politics".

    8. "Events coordinator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Fairmont Hotels & Resorts full-time

      Pros

      good access to amenities, good and friendly people

      Cons

      overworked, low salary, toxic work culture

    9. "Bellman"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Fairmont Hotels & Resorts full-time

      Pros

      Great benefits and hotel discount

      Cons

      Not the greatest place for work life balance

    10. "Great Team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time

      Pros

      Team
      Location
      Architecture
      Cross Training
      Perks
      Experience in Brand

      Cons

      Compensation
      Work Life Balance
      Disorganized
      Outdated uniforms
      Accommodation