Fairmont Hotels & Resorts Reviews | Glassdoor.ca
Fairmont Hotels & Resorts Reviews
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    Fairmont Hotels & Resorts Reviews

    Updated 18 February, 2019
    660 reviews

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    3.8
    StarStarStarStarStar
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    Approve of CEO
    Fairmont Hotels & Resorts CEO William Fatt
    William Fatt
    191 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Very limited opportunities for work-life balance" (in 31 reviews)

    • "Sometimes work long hours doing overtime but its not that bad" (in 47 reviews)

    More Pros and Cons

    1. "Deli Attendant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Fairmont Hotels & Resorts full-time

      Pros

      Great staff and great customers.

      Cons

      Sometimes cleaning was boring at night.

    2. "Good place to get experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Food and Beverage Server in Vancouver, BC
      Current Employee - Food and Beverage Server in Vancouver, BC
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts full-time (More than a year)

      Pros

      Fun team and nice new properties

      Cons

      Pressure to perform and high expectations but often short staffed

      3. Join the Fairmont Hotels & Resorts team
      See Our Latest Jobs

    3. Helpful (1)

      "Good organization"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Commis II in Ottawa, ON
      Current Employee - Commis II in Ottawa, ON
      Recommends
      Positive Outlook

      I have been working at Fairmont Hotels & Resorts full-time (More than 3 years)

      Pros

      Salary is good for this industry. Benefits are great for full time employees. Good atmosphere. Friendly co workers.

      Cons

      I feel like a tool on a shelf. They take me down when they need me. They put me back when they don't. Hence - virtually impossible to get a set schedule. Sporadic hours during slow times. Expected to work a lot of overtime (I'll be it at time and a half) during busy times.

    4. "Beautiful properties, toxic work culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Toronto, ON
      Current Employee - Anonymous Employee in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts full-time (More than 5 years)

      Pros

      Nice locations, great history, benefits

      Cons

      Lots of mediocre senior management and backstabbing...they claim to be supportive and mentor people but they are first to throw people under the bus...Accor hotels killed the kindness in this company

    5. "Great company to work for with great benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Fairmont Hotels & Resorts part-time

      Pros

      Travel benefits are incredible, and they were diligent in obeying labour laws which is rare in the serving industry.

      Cons

      The uniforms are not great.

    6. Helpful (1)

      "They’ve lost their empathy for employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cook III in Vancouver, BC
      Former Employee - Cook III in Vancouver, BC
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time (More than a year)

      Pros

      Good benefits for the most part

      Cons

      Regularly refuse vacation and time off requests, citing business volumes but never planning ahead by hiring coverage staff, same song and dance about employees needing to band together and push through busy seasons promising to address the undue pressure on staff but never follow through. Burnout central, they just run people out until they snap and leave instead of respecting and working to keep great talent.

    7. "Server"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Fairmont Hotels & Resorts full-time

      Pros

      Awesome company to work for

      Cons

      no negatives that I can think of

    8. "Fairmont review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Fairmont Hotels & Resorts full-time

      Pros

      Some great staff perks and benefits

      Cons

      Salary, understaffing, general cutting corners

    9. "Great!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Great culture, supportive management, and amazing people in all teams

      Cons

      None at the moment.

    10. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Food Server in Lake Louise, AB
      Former Employee - Food Server in Lake Louise, AB
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Fairmont Hotels & Resorts full-time (More than a year)

      Pros

      Benefits and perks, hotels literally all over the world you can transfer after one year.

      Cons

      Depending on experience hard to move around to desired position