Fairmont Hotels & Resorts Reviews | Glassdoor.ca

Fairmont Hotels & Resorts Reviews

Updated 15 June, 2018
576 reviews

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3.8
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Fairmont Hotels & Resorts CEO William Fatt
William Fatt
167 Ratings

576 Employee Reviews

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Pros
  • "Very easy work and great benefits" (in 54 reviews)

  • "Good benefits after 3 months full time employment with the company" (in 26 reviews)

Cons
  • "Very limited opportunities for work-life balance" (in 28 reviews)

  • "You work very long hours if you support your team" (in 41 reviews)

More Pros and Cons

  1. "Royal Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Great work environment with a wide variety of daily duties.

    Cons

    Small department that does not have much face to face customer interaction.


  2. "Good place to be if you want to be in hospitality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outlet Manager in Vancouver, BC
    Former Employee - Outlet Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Beautiful hotels in some of the best locations in the world

    Cons

    A lot of union properties meaning seniority rules and runs the show

  3. "Physical demeaning job with high industry pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Vancouver, BC
    Current Employee - Housekeeper in Vancouver, BC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time (More than 5 years)

    Pros

    Salary is very good,and perks for staying at other properties. Benefits are very good Good team working environment. Would recommend

    Cons

    Working weekends for many years , working down town might be changing to get to
    People hardly leave the job over there life time
    Seniority might be though to go up


  4. "Good work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    People are very friendly and supportive

    Cons

    In non unionized properties, pay is not that great


  5. "Night Audit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Fairmont Hotels & Resorts part-time

    Pros

    You get to have free meals as part of the job.

    Cons

    Lots of standing. No sitting.


  6. "server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    very good working environment to work.

    Cons

    i cant think of anything


  7. "Part-Time Jobs Good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Room Attendant in Toronto, ON
    Current Employee - Room Attendant in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts part-time (More than a year)

    Pros

    Some departments are unionized, good pay, flexible working conditions,

    Cons

    Lack of advancement especially if you are a part-timer

    Advice to Management

    Connect with your employees as they work really hard.

  8. "Amazing benefits, very corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waitress in Vancouver, BC
    Former Employee - Server/Waitress in Vancouver, BC
    Recommends
    Positive Outlook

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Intensive training program, good money as a full time server, diverse team, extraordinary benefit, full hours, verall really enjoyed working here and felt secure and taken care of by the company even as a serving job.

    Cons

    It was extremely corporate and difficult to have any changes made. We were audited a lot, (both internally and externally) and constantly reviewed which at times led to feeling micromanaged/ridiculed. Overall the pros outweighed the cons a lot.

    Advice to Management

    Less micromanaging and think beyond the system. Very fairmont location is very different and doesn’t fit into the perfect box of the manual.


  9. "Interesting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Able to get significant discount at many sister properties

    Cons

    Way too many reports and redundant meetings


  10. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time (Less than a year)

    Pros

    Great company that values employees

    Cons

    The typical work politics you'd expect from a large company.


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