Fairmont Hotels & Resorts Reviews | Glassdoor.ca

Fairmont Hotels & Resorts Reviews

Updated 16 December, 2018
640 reviews

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3.8
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Fairmont Hotels & Resorts CEO William Fatt
William Fatt
188 Ratings

Employee Reviews

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Pros
  • "Very easy work and great benefits" (in 58 reviews)

  • "Good benefits after 3 months full time employment with the company" (in 28 reviews)

Cons
  • "Work-life balance isn't always maintained" (in 31 reviews)

  • "Long hours no work life balance" (in 47 reviews)

More Pros and Cons

  1. Helpful (1)

    "Hostess- Restaurant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC
    Current Employee - Anonymous Employee in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts part-time (More than 8 years)

    Pros

    Amazing team and work conditions. Great possibility of advancement and working in different hotels around the world.

    Cons

    Unionized environment, sometimes difficult because some workers are used to do their minimum and not being afraid of losing their jobs.


  2. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great culture, supportive management, and amazing people in all teams

    Cons

    None at the moment.

  3. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Lake Louise, AB
    Former Employee - Food Server in Lake Louise, AB
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Benefits and perks, hotels literally all over the world you can transfer after one year.

    Cons

    Depending on experience hard to move around to desired position


  4. "In Room Dining Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Great relationship with co-workers and always have fun at work

    Cons

    shift job with different work time


  5. "Wish there was less drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Good benefits, great coworkers.

    Cons

    Management needs some work! Horrible communication.

    Advice to Management

    Be a bit more understanding.


  6. "Beautiful surroundings but tough to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Great pay
    Union benefits
    Beautiful property and location

    Cons

    Since its union, are unwilling to train you for new position without experience
    Senority based so hard to get lots of hours


  7. "Great Company - care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jasper, AB
    Former Employee - Anonymous Employee in Jasper, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts (Less than a year)

    Pros

    Amazing company with great corporate culture. They really do care about their employees and want them to succeed in their roles.

    Cons

    Very strict if you aren't able to complete a contract. They 'blacklist' those who leave early, even if it's for unavoidable reasons.

  8. Helpful (1)

    "Toxic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Server in Whistler, BC
    Former Employee - Junior Server in Whistler, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fairmont Hotels & Resorts full-time (Less than a year)

    Pros

    Medical insurance which was needed to attempt to correct injuries that I developed whilst working here.

    Cons

    Had to carry extremely heavy loads for many hours (often 10 hours) which has lead to serious and long lasting hip problems . I would walk 30,000 steps per shift and be told that I wasn’t working hard enough...

    If you told your manager that you were tired they would ignore you or tell you that they don’t care.

    Worst management I have ever worked with, they like to micro manage, pick favourites within the team and make anyone that complains lives hell.

    Many rumours of management doing drugs during shifts in order to stay awake which would not surprise me as they were often extremely aggressive and often intimidating.

    Advice to Management

    Get new jobs because you’re awful at the one you’re doing


  9. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Work with amazing people, good pay, great benefits.

    Cons

    Work-life balance isn't always maintained


  10. "Fairmont F&B"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great Perks ,
    Above Minimum Wage which is unusual in server industry

    Cons

    Management has never worked in the F&B industry, terrible management style