Fairmont Hotels & Resorts Reviews | Glassdoor.ca

Fairmont Hotels & Resorts Reviews

Updated 17 April, 2019
683 reviews

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3.8
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Fairmont Hotels & Resorts CEO William Fatt
William Fatt
195 Ratings

Employee Reviews

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Pros
  • "Great benefits and hotel discount" (in 62 reviews)

  • "Good internship pay for a diploma student, good benefits such as annual leave and paid sick leaves" (in 31 reviews)

Cons
  • "Not the greatest place for work life balance" (in 32 reviews)

  • "Sometimes work long hours doing overtime but its not that bad" (in 49 reviews)

More Pros and Cons

  1. "Group Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Career growth and relocation opportunities

    Cons

    Quick turnover for operations staff


  2. "Full time seasonal golf course"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Golf Course Attendant in Banff, AB
    Former Employee - Golf Course Attendant in Banff, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Staff, supervisors, culture, work events, support from leadership.

    Cons

    Cannot think of any.

    Advice to Management

    Keep up the great work.

  3. "Nicely organized, friendly atmosphere"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Career opportunities; good training structure.

    Cons

    Low wages; hard to get in.


  4. "front desk agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Lake Louise, AB
    Current Employee - Front Desk Agent in Lake Louise, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Nice benefit and super good location for outdoor activities.

    Cons

    All good, just need drive around 2.5 hours to Calgary


  5. "Good"

    StarStarStarStarStar
    Current Employee - First Cook
    Current Employee - First Cook

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    It's good for a job

    Cons

    Not right now at the moment


  6. "Chateau Frontenac"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Server in Quebec, QC
    Former Employee - Restaurant Server in Quebec, QC

    I worked at Fairmont Hotels & Resorts part-time (More than 3 years)

    Pros

    Great work ambiance and workplace

    Cons

    Bureaucracy and operational inneficiencies. Union does not always help getting the job done efficiently


  7. "Great Benefits, poor Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Director in Vancouver, BC
    Former Employee - Human Resources Director in Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than 3 years)

    Pros

    Training, benefits, variation of positions and properties.

    Cons

    Poor management, high-turnover, poor compensation at many levels in the organization.

    Advice to Management

    Reward your hard working high performing employees who are experienced and have considerable knowledge. Avoid and protect staff from "corporate politics".

  8. "Events coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    good access to amenities, good and friendly people

    Cons

    overworked, low salary, toxic work culture


  9. "Bellman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Great benefits and hotel discount

    Cons

    Not the greatest place for work life balance


  10. "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Team
    Location
    Architecture
    Cross Training
    Perks
    Experience in Brand

    Cons

    Compensation
    Work Life Balance
    Disorganized
    Outdated uniforms
    Accommodation