Fairmont Hotels & Resorts Reviews | Glassdoor.ca

Fairmont Hotels & Resorts Reviews

Updated Jan 23, 2020

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3.8
71%
Recommend to a Friend
82%
Approve of CEO
Fairmont Hotels & Resorts CEO William Fatt (no image)
William Fatt
248 Ratings
Pros
Cons
More Pros and Cons
  1. "Profession"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Room Attendant 

    I worked at Fairmont Hotels & Resorts part-time

    Pros

    A professional environment with experienced management

    Cons

    with the high salary, you have to work so hard

    Fairmont Hotels & Resorts2019-11-19
  2. "Looking for new challenge"

    StarStarStarStarStar
    Current Employee - Room Attendant 

    I have been working at Fairmont Hotels & Resorts full-time for more than a year

    Pros

    Good place to work could recommend

    Cons

    Some bad things are in place too

    Fairmont Hotels & Resorts2020-01-17
  3. "Lots of opportunity for advancement, fantastic location, lots of care for employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Coordinator 

    I have been working at Fairmont Hotels & Resorts full-time for more than 3 years

    Pros

    Mountain Lifestyle Room for advancement Fast-paced and exciting

    Cons

    Difficult to find housing int he National Park

    Fairmont Hotels & Resorts2020-01-05
  4. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waitress in Jasper, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time for less than a year

    Pros

    Company has a reputation and standards to live up to and it shows in how they train their employees and treat their guests. Guest satisfaction is above profit creating happier guest and higher tips. Benefits at some locations are nice. Family and teamwork type of mentality between colleagues. Monthly employee appreciation/ recognition celebrations. Mostly organized. Has strong values and has committees to ensure employees can get involved in various aspects of the company. A lot of growth opportunities within company A lot of discounts, perks and adventure opportunities

    Show More

    Cons

    Somewhat strict expectations for personal presentation and grooming Ex: no funky hair colours or excessive body mods Some entitled management staff who get away with not following rules If you change your contract from seasonal to permanent, you have to wait another 3 month period from the day your contract was switched over before receiving benefits, no matter how long your seasonal contract lasted.

    Fairmont Hotels & Resorts2019-12-31
  5. "Definitely recommend"

    StarStarStarStarStar
    Former Employee - Human Resources Coordinator 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Feels like family. A great place to work.

    Cons

    always counting pennies and can be frustrating to always cut while trying to deliver a good experience

    Fairmont Hotels & Resorts2019-12-28
  6. "Great team atmosphere and supportive colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Attendant 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time for more than 3 years

    Pros

    - Great team and atmosphere - Benefits - Hotel hosts monthly meetings to update colleagues on latest hotel news (great opportunity if you want to learn more about the industry) - Great location

    Cons

    - Shift work - Can get difficult and stressful managing irate guests - Management can be difficult to handle due to their multiple requests

    Fairmont Hotels & Resorts2019-12-23
  7. "Great Work Environment"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Host/Hostess in Ottawa, ON
    Recommends

    I have been working at Fairmont Hotels & Resorts part-time for less than a year

    Pros

    Gives you responsibilities and management trusts you to make decisions and do a good job Super great relation with supervisors and main management, always around saying hello, probably saw the head of F&B at least once or twice every shift! Everyone says hello or good morning, no matter how early or late it is! Easy to trade shifts

    Cons

    Early shifts, only getting schedule 1 week at a time

    Fairmont Hotels & Resorts2019-12-21
  8. "Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Hand Painter in Banff, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time for more than 5 years

    Pros

    A very pleasant place to live and work.

    Cons

    Young management feels like they more power than actual knowledge.

    Advice to Management

    Just because your wearing a suit does not give you privilege.

    Fairmont Hotels & Resorts2019-12-17
  9. "great location, lack of staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ccok 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time for more than a year

    Pros

    great location, travel perks, management

    Cons

    once purchsed by accor, most benefits left with it... short staffed

    Fairmont Hotels & Resorts2019-12-11
  10. "Good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing & PR Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time for more than 5 years

    Pros

    Great perks, and opportunity to move around.

    Cons

    Long hours, and could use more staff.

    Fairmont Hotels & Resorts2019-12-03
Found 842 reviews