Fairmont Hotels & Resorts Reviews | Glassdoor.ca

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Fairmont Hotels & Resorts Reviews

Updated 17 February, 2018
532 reviews

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3.9
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Fairmont Hotels & Resorts CEO William Fatt
William Fatt
157 Ratings

532 Employee Reviews

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Pros
  • Very easy work and great benefits (in 52 reviews)

  • Good benefits after 3 months full time employment with the company (in 25 reviews)

Cons
More Pros and Cons

  1. "Great customers and fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Great team environment and workplace always clean

    Cons

    there were not to many downsides working here


  2. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outlet Supervisor in Lake Louise, AB
    Former Employee - Outlet Supervisor in Lake Louise, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fairmont Hotels & Resorts full-time (More than a year)

    Pros

    Many learning opportunities
    Personal and professional growth

    Cons

    Very limited opportunities for work-life balance

    Advice to Management

    Decrease bad politics between senior management
    Decrease non paid overtime hours for full-time leaders


  3. "Great experience at Fairmont Le Montreux Palace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    Professional and friendly people in beautiful surroundings

    Cons

    The Fairmont brainwashing is hypocrite

    Advice to Management

    Hospitality is not only about money


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Review on The Fairmont Empress Hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquets in Victoria, BC
    Former Employee - Banquets in Victoria, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time (Less than a year)

    Pros

    Great Captains and Managers.
    Very Friendly and Welcoming Company.
    Very Helpful.

    Cons

    It is a union so its hard for regular full time working hours, due to it being based on seniority.
    Unreliable hours.

    Advice to Management

    None.


  6. "Royal Service and Front Office agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Agent in Banff, AB
    Current Employee - Front Office Agent in Banff, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time (Less than a year)

    Pros

    The team is amazing, the programs they create to enhance your knowledge, skill set, leadership skills is amazing. Best management I have ever worked with.

    Cons

    There are few negatives, the recent change over with the Destinations rates and benefits for working with the company have changed.

    Advice to Management

    Thank you for offering great management and opportunities with passport to leadership and swap program, it all contributes to the individual, in turn creating an overall successful environment.


  7. "Steward Helper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fairmont Hotels & Resorts full-time

    Pros

    great staff accommodations and activities to do outside of work.

    Cons

    very physically demanding. Very fast paced at peak hours

    Advice to Management

    keep up the good work


  8. "Good job with perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquets in Vancouver, BC
    Current Employee - Banquets in Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    - Great benefits
    - Great colleagues
    - Supervisors that seem to care
    -Atmosphere

    Cons

    -Restructuring of destinations rate fantastic example of corporate greed
    -Corporate branding borders on brainwashing
    -Some colleagues scared to go to HR
    -Non unionized, however employees with seniority are entitled


  9. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time

    Pros

    Great benefits, culture and travel opportunities.

    Cons

    Occasional long hours during peak times.


  10. "Engineering Department Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Top trades are attracted, so everyone is highly skilled

    Cons

    Sometimes difficult to get the team to buy into the corporate ideals, but that's part of the job


  11. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Financial District, ON
    Current Employee - Bartender in Financial District, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fairmont Hotels & Resorts full-time (Less than a year)

    Pros

    -Set schedule
    -Competitive salary
    -Advancement
    -Paid Vacation
    -Benefits
    -Competitive benefits packages

    Cons

    -Poor leadership
    -Infrastructural issues in relation to age of building

    Advice to Management

    Spend more time having open and honest conversations with "colleague's" who are in charge the day-to-day ongoings of the hotel. They have an essential perspective that seems to be overlooked or disregarded.


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