Experian Marketing Services Reviews | Glassdoor.ca

Experian Marketing Services Reviews

Updated 15 February, 2017
236 reviews

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3.2
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Matt Seeley
72 Ratings

236 Employee Reviews

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Pros
  • People are amazing to work with; Work-Life balance is good (in 18 reviews)

  • Great people with many years of experience in the industry (in 20 reviews)

Cons
  • The work/life balance seemed to not exist for many of the positions that I interacted with, as well as within my department (in 9 reviews)

  • Expansion into Costa Rica has not worked (in 16 reviews)

More Pros and Cons

  1. "Awesome culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Experian Marketing Services full-time

    Pros

    Work hard, play hard attitude. Amazing team. It is a great company to start with and grow. There were lot of opportunites to learn and develop your career.

    Cons

    As the company grew, I think it slowly started losing its core values.

    Advice to Management

    Retain the culture.


  2. "Campaign Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Manager in London, England (UK)
    Current Employee - Campaign Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work Life balance, Development Opportunities, good Salary and benefits package

    Cons

    nothing at all to mention.

    Advice to Management

    keep it up


  3. Helpful (7)

    "Company is failing apart"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian Marketing Services full-time (More than a year)

    Pros

    Competitive salary, good 401k matching, moderate paid vacation

    Cons

    Lack of vision, direction, policy from upper management. Too much politics, massive layoff, which created a depressed working environment.

    Advice to Management

    The ship is sinking. Need to get rid of the COO, or sell the company.


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  5. "An Organization with so much potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian Marketing Services full-time

    Pros

    You're working for a huge MNC, great benefits and travelling perks

    Cons

    There is SO much redtape, and a huge lack of autonomy for the KL office.


  6. "Not the best place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Well-executed annual Client Summit in Vegas.

    Cons

    Very low salaries that are not market-rate. You're just a number here and can coast, but that won't get you too far in life. Plus, they're now divesting marketing services BUs...yikes.


  7. Helpful (3)

    "Full time former employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Experian Marketing Services full-time

    Pros

    Growth opportunities afforded to those included in the inner circle. Good benefits and flexibility.

    Cons

    Atmosphere is representative of a Fraternity/Sorority culture. Extremely disheartening at times. Management lacked leadership integrity.

    Advice to Management

    N/A


  8. "Hoping that 2017 is a rebuilding year."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Schaumburg, IL (US)
    Current Employee - Anonymous Employee in Schaumburg, IL (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Experian Marketing Services full-time

    Pros

    Interesting mix of clients, good benefits and work-life balance. Dynamic company and industry with new opportunities coming up all the time. New branding is a welcome step in the right direction.

    Cons

    Dysfunctional management culture brought on by frequent re-orgs, cost-cutting moves, and internal struggles over resources. Accounting and management functions have lagged behind functional changes in organization. Lack of trust among internal groups is causing an already-overworked staff to spend time trying to protect their own interests from perceived internal competition. Customer satisfaction from long-term, high-revenue clients is suffering despite high net-promoter ratings overall.

    Advice to Management

    Please pay attention to the cultural side effects of all those reorgs and budget cuts. I wonder if you notice the sense of cynicism that has begun to take hold within the organization as remaining staffers become fatigued and demoralized. There will be long-term consequences to the orgamization's effectiveness.


  9. "negative and incompetent management with lack of vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, San Jose (Costa Rica)
    Former Employee - Anonymous Employee in San Jose, San Jose (Costa Rica)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Experian Marketing Services full-time (More than a year)

    Pros

    It used to be a nice place to work, with work/life balance, team work and interesting plans for the future where you could contribute with ideas

    Cons

    Top Management changes very often and the last one are very negative individuals, without a clue or a real plan for the company and no regard for the people who work there. They really don't know what they are doing.

    Advice to Management

    more processional upper management should be hired, with a clear vision and a more positive approach for people instead of just managing by fear.


  10. Helpful (5)

    "Went from one of the best places I've worked at to the worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA (US)
    Former Employee - Anonymous Employee in El Segundo, CA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian Marketing Services full-time (More than 3 years)

    Pros

    Pays well if upper management likes you.

    Cons

    Political atmosphere, office is divided, constant smear tactics by senior managers to make any dissenters look bad. Lost a lot of talent due to this. Constant re-orgs, quarterly/monthly layoffs, incompetent and insecure management. Complete lack of integrity by senior leadership.

    Advice to Management

    It's too late anyway.


  11. "Software Development Developer Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lincoln, NE (US)
    Former Employee - Anonymous Employee in Lincoln, NE (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Experian Marketing Services full-time (More than 10 years)

    Pros

    Good Team, Vacation, Holidays, Profit Sharing

    Cons

    Small raises, Limited promotion possibilities



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