Expedia Reviews | Glassdoor.ca

Expedia Reviews

Updated 17 June, 2018
2,411 reviews

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3.9
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Expedia President and CEO Mark Okerstrom
Mark Okerstrom
183 Ratings

2,411 Employee Reviews

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Pros
Cons
  • "Work life balance can be tricky" (in 99 reviews)

  • "Limited support from upper management" (in 51 reviews)

More Pros and Cons

  1. "Market Associate at Expedia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Current Employee - Anonymous Employee in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Amazing team to work with, and a good company to work at in the travel industry. You get to be part of an industry-leading company while work-life balance is still achievable in the Market Associate position.

    Cons

    There aren't too many cons about working at Expedia. There are less career opportunities for moving up in the company and less benefits in Canada compared to in the States, but still in line with many other related companies.

    Advice to Management

    We have a great management team here in Canada, and all the way up to the top to Dara and Mark, too.


  2. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expedia full-time

    Pros

    Great work life balance and benefits are good

    Cons

    Compensation can be quite stringent

  3. "Great company with limited opportunities to grow in Montreal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Expedia full-time

    Pros

    Great team, good benefits, great environment to learn from.

    Cons

    A lot of travel benefits don't apply in Canada or aren't as interesting as they seem as they are taxable benefits. Also, with the headquarters in the US and the larger London office, it's hard to be recognized being in a remote location.


  4. "So much politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Vancouver, BC
    Current Employee - Software Developer in Vancouver, BC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than a year)

    Pros

    Nice office space right in the heart of downtown vancouver
    Occasional free food
    Get to work on high impact projects which help beef up the resume

    Cons

    They are very traditional for a tech company, rate of progress is loaded with processes. Adoption of new technology is at least 10years behind
    Any new idea is challenged by managers and not discussed openly. You will feel like your defending it when all you wanted is an open discussion
    Extremely competitive co-workers, you have to play "the game"
    Mangers are fabulous engineers but not great managers
    They consider working from home a luxury (don't do it)
    Very low pay
    Too many projects that lack direction, your always very busy working
    No room to grow or for promotion.

    -- Not sure about the other offices, this is specific for Vancouver only


  5. "Great Opportunity for New Travel Agents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cruise and Vacation Consultant in Vancouver, BC
    Current Employee - Cruise and Vacation Consultant in Vancouver, BC
    Recommends
    Positive Outlook

    I have been working at Expedia full-time (More than 5 years)

    Pros

    Great learning resources, great vendor support, excellent name recognition, pretty good resources and access to the latest trade information and promotions. Travel Agents are given their own webpage which is beautifully laid-out. Good opportunies to learn and grow. Vendor's Business Development Managers are very responsive to Independent Consultants and Franchise Partners as the brand is the largest full service travel agency in Canada.

    Cons

    Cruisedesk (CRM and Customer Order system) is robust, it although retains very much an earlier Operating System look and feel. It is not always intuitive in the layout. IT troubleshooting isn't the greatest and not always prompt. Corporate has put all their eggs in the basket, supporting Franchise Owners. Remember if you decide to sign up, you are an Independent Consultant and not an employee.

    Advice to Management

    While Independent Consultants are not employees, neither are Franchise Partners. There is a clear delineation of where Corporate puts their effort. That became clear with the cancellation of joint National Conferences. FPs didn't want to associate with the ICs. Although FPs take on a large amount of risk and overhead, they do very well in commision sales of their ICs - I have noted a growing dissatisfaction. Need to embrace more paperless processes. Corporate Culture amongst the ICs is starting to degrade, however, some FPs are great at maintaining a great environment in their shop.


  6. "Great place to work :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time

    Pros

    Good work life balance, great training and resources, great people

    Cons

    No cons. Great place to work.


  7. "Great Innovative company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time

    Pros

    - benefits
    - innovative
    - team

    Cons

    - no impact to upper management
    -

  8. Helpful (1)

    "sales executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Expedia part-time

    Pros

    make your own hours
    be your own boss

    Cons

    lack of company structure present

    Advice to Management

    increase company structure


  9. "Great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Expedia full-time

    Pros

    work life balance, great benefits

    Cons

    limited opportunities in canada. tough to get visas for us


  10. "Expedia Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Market Manager in Toronto, ON
    Current Employee - Associate Market Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia full-time (More than 3 years)

    Pros

    Transit Reimbursement, Wellness Benefit, Flexible Hours

    Cons

    Limited growth, Politics, Pay scale


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