Evernote Employee Reviews about "upper management"

Updated Aug 19, 2020

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4.0
74%
Recommend to a Friend
87%
Approve of CEO
Evernote CEO Ian Small
Ian Small
29 Ratings
Pros
  • "For the most part, good work/life balance for a startup(in 17 reviews)

  • "Leadership Team is very transparent and makes an effort to listen to every idea/ suggestion(in 13 reviews)

Cons
  • "Growing pains like most other startup-type organizations(in 9 reviews)

  • "The upper management (board, C-level) neglects the fundamentals of running an application-based business; having a solid application(in 8 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "upper management"

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  1. "Trust in CEO but accountability among other leaders questionable"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evernote full-time

    Pros

    - great benefits - paid healthcare, wellness stipend, 401k contribution - awesome teams of people - most everyone gets along/can help each other when needed - transparent/upfront CEO who cares about people and the company

    Cons

    - upper management is not held accountable - titles are arbitrary in most cases - confusing and non-sensical org structures that go unchanged to protect feelings

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  2. Helpful (4)

    "Good place to work, bad planning and execution"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Sunnyvale, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Evernote full-time for more than 10 years

    Pros

    Good culture, interesting problems, flexible and responsive to personal needs

    Cons

    The upper management (board, C-level) neglects the fundamentals of running an application-based business; having a solid application. Fixing the technical problems would solve many of the issues, but pie-in-the-sky schemes have been the order of the day

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  3. Helpful (15)

    "No drive direction or oversight"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Evernote full-time for more than 3 years

    Pros

    Good insurance and keep you trapped pay, fun group to work with excluding management. Occasional enjoyable office events. Fully stocked snack room.

    Cons

    Major recent shift in upper management, CEO is disconnected from Support Team. Support team is forgotten black sheep of company. Product improvements only ever include subscription price hikes. Micromanagement and nepotism run rampant here.

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  4. Helpful (6)

    "Great company, great environment, great coworkers, questionable product."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Representative in Austin, TX
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Evernote full-time for more than a year

    Pros

    -Great new office in Austin. -Snacks, drinks and catered food every day. -Fantastic pay. When I originally got my offer, I thought it was a typo. Literally doubled my salary from a previous job and I had little experience in the field prior to landing it. -I think the best part of this job is my coworkers. They're amazing. All extremely smart, talented, lovely individuals and a joy to work with. -I find it easy to work around my life, instead of the opposite. Work/life balance, compared to other jobs, is excellent. Work from home opportunities are ample, which is nice. -Lots of vacation. 3 weeks for less than one year, 4 weeks for one year+.

    Cons

    I'll get the "gripes" out of the way first: -Upper management is questionable, at best. I don't feel confident in the head of a department who doesn't use our product and tries to micro manage teams. That's why you hired middle managers. Stick to what you're good at. Leave the other stuff to people who know what they're actually doing. -Austin office can't take advantage of a lot of the perks that RWC employees are entitled to. -Little to no career progression opportunities for support team. The bottleneck WILL choke people out of this company. Management is making progress towards this, however, and has done a good job of recognizing the need. Now for the big stuff: Evernote, as a product, is not great and I feel as if it has gone progressively further and further down hill. It's sad, really. As support, we're the first line of feedback from users so we KNOW when this stuff is broken and most of it is. Evernote on multiple platforms doesn't work and with each update to our software, it becomes progressively worse. Our former CEO announced at the beginning of 2015 that this was the year of stability, to make our product great again instead of adding on more stuff. While they've kept to the idea of not adding on more, for the most part, they haven't fixed the base of the product and it sucks. When a troubleshooting step for a product is to stop using it, you know that's bad.

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  5. Helpful (7)

    "Growing pains"

    2.0
    • Culture & Values
    • Senior Management
     

    I have been working at Evernote

    Pros

    Talented coworkers, great idea, paid vacation.

    Cons

    Nepotism and office politics, poor upper management, lack of transparency.

  6. Helpful (11)

    "Loved everything about it for my first year, been going downhill fast"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Development Team Member 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Evernote full-time for more than a year

    Pros

    By far, the opportunity to work on a product that is used and loved by millions of people every day. I took great pride in knowing that I was making a positive contribution to the product. There are some of the most talented people I've ever worked with working at Evernote. While I would not praise management (covered in the Cons section), the majority of the people actually working on the products on a day to day basis are outstanding (designers, developers, and QA). I also think that the product owners are very good at what they do, if they would be allowed to do their jobs as professionals and not micromanaged. I have found that having Evernote on your resume is also a good thing for opportunities after Evernote (at least for the time being). And, as mentioned in almost every review, the perks are extraordinary. Apparently I was one of the few who was approved and actually did take one to two one-week vacations a year, taking advantage of the unlimited vacation. Housekeeping was a great perk, too, although employees need to remember that the cost of this is included as part of your income and is taxed as such (and it seems that the housekeeping service charges a premium for cleaning Evernote employee's homes -- much higher than competing services). Free lunches are very nice -- but again, there's motivation for offering free lunches daily -- employees are on location and putting in more time at the office.

    Cons

    No employee reviews. None. Ever. The only one-on-one I had with my manager was when he first came on board and met with all his direct reports individually. No further one-on-ones with management until the day I left. No opportunity for professional growth or repositioning when the company decides to move in a completely different direction for product. People who were hired for their specific skills (and who excel in those skills at Evernote) sometimes find themselves thrown to the curb when those skills no longer map to the new direction. The company would be so much better off - if when corporate changes are on the horizon, management would take the steps necessary to ensure that what should be its most valued assets, its employees, are provided with the tools to move in the new direction as well. Instead of providing training or mentoring highly-skilled current employees, Evernote has the tendency to terminate a previously valued employee and hire someone else with the skills dejour. CEO cannot / will not stay focused on what users love -- EVERNOTE! When people say they love Evernote (and there are millions of us!), they mean the Evernote application. $5 a month for every premium user is what pays for the cost of running the company. Users are getting disenchanted with Evernote, and users are moving to other options. Why? Because rather than focusing all efforts on making Evernote as good as it possibly can be, they are off working on nothing related to the Evernote product (a market for selling Evernote branded scanners, styli, backpacks, wallets, wearables, and SOCKS!). Really?! Penultimate (pre-Evernote) was once the top handwriting app for iPad. No more. Skitch has morphed into something so far from what users loved so dearly, that I'm not even sure what its purpose is any more. I'm so surprised that the board has allowed such shenanagans to continue and hasn't mandated that Evernote will only work on Evernote. This would trim down headcount tremendously (and would possibly close a few satellite offices), reducing operating costs, and allow the remaining team to work on what is making the company money. No salary increases for me or anyone I know -- so get what you can in your initial negotiations. Stated many times, nepotism is wild -- not only family members -- but long time friends of upper management will receive extreme favoritism. There is an employee referral bonus program, which would normally be considered a "Pro", but it really doesn't matter if upper management has a candidate that may be up against another candidate. I've seen highly qualified candidates that were "common" employee referrals passed on without a cursory review of the resume -- then the next day see someone coming in to interview for the same position that is a friend of management. This is not just "the Phils" -- just about all upper management at various locations do this. Sadly, HR does nothing to correct any of this behavior. Cannot express opinions that may differ from upper management -- even in meetings designed as such. People learn very quickly to keep their mouths shut and just let the management toss out the ideas.

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  7. Helpful (20)

    "No Vision, Poor Execution, Nepotism, Toxic and Corrosive culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Evernote full-time for more than 3 years

    Pros

    None i can think of.

    Cons

    1. The CEO and upper management have no vision and experience, All their decisions in last 1-2 years like password reset, ios7 redesign, skitch, penultimate and other features have back fired. They are so far behind an enterprise grade document management and collaboration system like google drive/docs/keep that they would not be able to catch up and the product is unusable for a business environment. 2. In this company Product manager are treated as royalty and engineer are treated like slaves. All the product managers do not have experience in bringing up a product and focus on petty things like where should be keep the button on the screen and what should be the color. They create non achievable deadlines and when the deadline cannot be achieved, they trim the features off making the product look like a clean shaven sheep. 3. The compensation for engineer is a joke. They get below market salaries and the amount of rsu's is laughable. You get 10000 rsu for 4 years and the company is no way near IPO. Also the RSU expire after 3 years so if you put in your hard work and decide to move on, all your hard work would be gain of others if the company does not go IPO in 3 years. 4. There is too much nepotism here, you can see husband/wife, father/son, brother/sister , brother/brother, friends of friends working here. The result is you get a set of sub standard people which creates toxic environment. You can clearly see the CEO's inner circle getting promotions after promotion. 5. CEO tries to show that he has a vision but he has no experience in bringing up a company and leading it to IPO. Once can clearly see he has no clue in weekly meetings. He is more interested in creating a media buzz and excitement but that would not help unless the product is strong. 6. The IPO keeps getting delayed and delayed, the reason is simple. The product is unusable in a business environment and personal users are not going to pay money. 7. Don't tell the sushi chef that the sushi is bad otherwise you will get fired. because the sushi chef is CEO's personal sushi chef. 8. If you want promotion please tell the CEO that you are good looking, next day you would become VP of something.

  8. Helpful (17)

    "Terrible work culture, poor upper management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Evernote full-time

    Pros

    Best perks out of all tech start ups - unlimited PTO, daily catered lunches, tea time, gym, house cleaning, etc. Office is open and very well designed.

    Cons

    Extreme nepotism - plenty of husbands/wives, in-laws, brothers & sisters, etc. Very political, upper management is not transparent at all despite their efforts to try to make employees believe otherwise. CEO is very unapproachable, uncollaborative, difficult to work with. Terrible work culture

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