Evans Cycles Reviews | Glassdoor.ca

Evans Cycles Reviews

Updated 16 July, 2018
81 reviews

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2.9
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Alan Fort
2 Ratings

81 Employee Reviews

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Pros
Cons
  • "Communication between stores and head office is a bit hit and miss but getting better" (in 12 reviews)

  • "You are being paid minimum wage for specialist knowledge and then you are a cleaner when the shop is quiet" (in 10 reviews)

More Pros and Cons

  1. "Badly run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Doesn't Recommend
    Neutral Outlook

    I worked at Evans Cycles (More than a year)

    Pros

    Some of the co-workers are OK - you get discounts on products.

    Cons

    Poor communication from management to shop staff; training lacking, and what there is not really relevant to what you actually do every day.

    Advice to Management

    It's your job to make sure shop staff are up to speed with procedures and new products. Minimum wage employees should not be expected to spend their own spare time "keeping up to date with new trends online" - if you want us to sell it, you should let us know about it.


  2. Helpful (1)

    "Great Opportunities, scope for development and progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Sheffield, England (UK)
    Current Employee - Manager in Sheffield, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evans Cycles full-time (More than 3 years)

    Pros

    A lot of scope for progression, great training and development and good management.

    Ive been working for Evans for just over 3 years, I came here as a sales assistant and worked my way to manager within a couple of years, I was given training and development at every stage to help my progression.

    Cons

    more focus on KPI's than an IBD.

    Advice to Management

    Keep developing and investing in staff.

  3. "Great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evans Cycles full-time (Less than a year)

    Pros

    I've only been at Evans a few months, but everyone I have met so far has been really friendly and welcoming. The strength of this business really does lie with it's people, and they're a great bunch.

    The staff discount is a really good benefit if you are into cycling - there's not many retailers that are as generous as this.

    Cons

    Haven't discovered anything so far.


  4. "Quickly lost love of cycling and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Southwark, England (UK)
    Former Employee - Sales Assistant in Southwark, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Evans Cycles part-time (More than a year)

    Pros

    -Talk bike all day
    -Occasionally help customers who genuinely value advice and time.
    - Occasionally have good colleagues

    Cons

    -Managers do not care about problems/shift clashes etc.
    -Customers often very rude
    -London central work shop does awful servicing and floor staff will bear the brunt of it.

    Advice to Management

    Restructure the idea and focus on products that are good and not just highest margins. Treat staff with respect as often they are very passionate and will go to great lengths to help customers and therefore the company.


  5. "Evans Cycles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Evans Cycles full-time

    Pros

    Working with people who share the same passion, discount on bikes and other products

    Cons

    understaffed and unorganised, often made to work extra hours without notice or being asked. Pay in contrast to other companies within Surrey is appalling considering the amount of work and hours put in. Often not paid on time, and told to wait until next pay date unless you argue with them. Company does not show enough appreciation for their staff.

    Advice to Management

    Need to be more organised


  6. Helpful (1)

    "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England (UK)
    Current Employee - Anonymous Employee in Crawley, West Sussex, South East England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Evans Cycles full-time (More than 3 years)

    Pros

    A great team of people, most of whom are keen cyclists. Great opportunity through the Ride-to-Work scheme to get bikes and equipment at really good prices. The recent introduction of weekly yoga classes at Head Office is most welcome. The Health Shield cash plan benefit is a great luxury.

    Cons

    Career progression can be a little slow.

    Advice to Management

    Carry on as you are.


  7. Helpful (2)

    "Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Cheltenham, England (UK)
    Current Employee - Store Manager in Cheltenham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evans Cycles full-time (Less than a year)

    Pros

    Employees are all huge bike and cycling fans. Get to work with people from all walks of life across many disciplines. Staff discount scheme is huge (as good as a pay rise for any cyclist!). Great team atmosphere with a key focus on customer experience. Lots of focus on training and progressing employees through the ranks. Reasonable pay package for management.

    Cons

    can be a little bureaucratic. Targets can be quite challenging and the amount of work for management can be tricky to complete inside a 40 hour week. Sales staff need more recognition for the level of skill and knowledge they bring to a min wage job.

    Advice to Management

    reward the sales team more. They are the grass roots, building the reputation of the company. Give them a top notch working environment, somewhere to enjoy a bit of down time. get them more involved with the workings higher up in the company.

  8. Helpful (1)

    "As good as anything else"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Don't need to be a genius to work here or even averagely clever, the customer comes always first and is always right.

    Cons

    You don't matter, pay is as any other retailer, the company pretend to be a leading one but other do the same job better.

    Advice to Management

    Stop pretending to give an top of the class service with a bottom of the class wages. Expertise cost money, can't be shared for free


  9. Helpful (2)

    "A great sense of purpose with a passionate team of people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in London, England (UK)
    Current Employee - Store Manager in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Evans Cycles full-time (Less than a year)

    Pros

    Get to work with not only a great shop team but also cross business relationships and great contact with suppliers and dealers

    Cons

    The change the company is going through to make it better for the future as this happening so quickly may not always have all the boats in a line before making the change. The change needs to be taken on by all people from CSO, distribution to shops and let past way of working that need to change to make ourselves better go and embrace a new way.

    Advice to Management

    Don’t focus on the score board too much, focus on the game and players.


  10. Helpful (1)

    "Great culture - great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Ipswich, England (UK)
    Current Employee - Store Manager in Ipswich, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Evans Cycles full-time (Less than a year)

    Pros

    Everyone is a rider and is passionate about bikes
    Easy access to senior management who engage in conversation - it's 2-way
    Great training both in store and on line
    Get to check out latest bikes and gear at annual bikefest - for all colleagues
    Great discounts and Ride2work scheme

    Cons

    Systems and processes not the easiest to work with

    Advice to Management

    Reinforce the current culture with people who are truly passionate about what they are selling.


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