Good starting role, but move on quickly - Account Executive SMB Zillow Employee Review

3.0
Oct 25, 2025
Recommend
CEO approval
Business outlook

Pros

Zillow offers some of the best benefits in sales, and is projected to grow strongly!

Cons

The lack of real estate experience in the new leadership team shows and it negatively impacts training and understanding of who is contributing at a high level. Get in the door and move on to another department as fast as you can.

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Zillow Response
7mo
We appreciate your thoughtful review. It’s clear you’ve experienced both strengths and challenges, and your perspective is valuable. Great leadership plays a major role in shaping the employee experience, and your feedback reminds us that consistency, context, and support are areas we need to keep focusing on. We’re committed to learning from reflections like yours and using them to grow stronger as a team and company.

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
2w
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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