Just a sad mess - Anonymous employee Wiley Employee Review

1.0
Aug 16, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

there is free coffee/tea and the pension contribution is ok. Officially there is a buddy system for new hires

Cons

Where to start... all looks nice on paper but when it gets to the real work people do not like to be accountable nor have the required skills, all is just figured out on the go. We had some recent new hires lately and all were left to their own devices, no on boarding, no equipment set up etc. This was just awful! When brought up in a meeting ..."This is the Wiley way"... There are many old-timers around that just do not want to change anymore nor develop anything. They have their little thing going locally and that is enough for them. Of course those are extremely well connected can get away with anything. This goes as far as into HR. The amount of negligence/arrogance is appalling and does not contribute to any team spirit or future for the company. Again, all will look very nice on paper because all boxes are ticked on a sheet but never really ask ...otherwise you get the boot. Employees are asked to contribute to the Glassdoor presence by adding positive reviews adding to social media engineering. Managers in Chichester love standing around and gossip about anybody and everything, resulting in a very toxic atmosphere. This is the only time when they are not in their offices or a meeting. Development opportunities are zero to none because of pure office politics and the Girls Club.

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Wiley Response
7y
This is quite a lot of feedback and it would be nearly impossible to address it all in the limited space that we have here; however, I would like to address a few things in particular - specifically about Glassdoor (since we're on Glassdoor). We have never asked employees to add "positive reviews." We've asked them to write honest reviews and people like yourself have done just that. There is no value in feedback simply to game the system. The value of the feedback is to hear what we're doing right and, in some cases, where we could improve. Ideally even negative feedback, when offered constructively, results in positive change. If our Glassdoor score has gone up we'd like to believe it's because we're all working toward making Wiley a better place. As for the rest of your feedback, please know that we do take it seriously and relay it to the relevant internal groups. Thanks for taking the time to write!

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