Verastar - Partner Support, Sales Support, QA | Glassdoor.ca
  1. Helpful (4)

    "Partner Support, Sales Support, QA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Partner Support Advisor in Northenden, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Verastar full-time for more than a year

    Pros

    -No weekend work -Free pizza once a month

    Cons

    - Senior management doesn't care about the team or their rights, I handed in my 2 week notice so management sacked me - Senior management constantly talking about confidential issues in front of entire team and mocking peoples mental health issues - I hadn't known anything of working within office politics until i worked here. If you're not liked, you wont get anywhere. Career opportunities only exist for those willing...

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    Advice to Management

    - If the company wanted to, it would really not be that difficult to see through management swaying figures and making themselves look better. It's easy to hit targets if you move the goal posts daily and even easier to better your own image if you write your own reviews. - Stop sacking people for handing in their notice (and then boasting about it to the rest of the team)

    Verastar2018-11-19

    Verastar Response

    December 10, 2018Human Resources Manager

    Hi, Thank you for taking the time to leave your review. We are disappointed to hear of your negative experience as we endeavour to ensure all our representatives have a positive experience when working at Verastar. We are always looking at way to improve for both current ...

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  1. "Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Agent in Manchester City Centre, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Verastar full-time for less than a year

    Pros

    Met some good people during training.

    Cons

    After nmw increase in April, my wage should have improved but hr argued I was on salary so pay varies. Don't have a day off, they can't sack you but they will sure as hell make you want to leave. Advertise for trainee managers, but have no interest in training/promoting internally. Rarely got full commissions on sales made. Data is hammered and customers getting poor services.

    Advice to Management

    Owner of company was approachable but mid level management wasn't. No promotion or training opportunities.

    Verastar2019-07-17
  2. "Shambles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Verastar full-time for more than a year

    Pros

    Colleagues are the best thing but that has nothing to do with the company.

    Cons

    They don’t care about progression, they will use it as an enticement tool to get you in the door but good luck actually trying to progress. It is the epitome of a dead end job, everyone goes to work miserable and cannot wait to leave. Seems to be one rule for management and another for “lowly advisors”. So ridiculously understaffed it’s hilarious, the amount of mental breakdowns that occur is positively shocking and the...

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    Advice to Management

    Not even worth putting anything to you guys it’ll only be swept under the rug anyway.

    Verastar2019-07-09

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