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      Upwork

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      Upwork reviews

      Great people, good company - Marketplace Account Manager Upwork Employee Review

      4.0
      Sep 18, 2024
      Marketplace account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people you work with daily are all great. Pay was competitive. Great work environment and life balance.

      Cons

      Company has had layoffs and complete change of sales department over the past year or two.

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      5.0
      Feb 25, 2026
      Analytics
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, very approachable, interesting problems

      Cons

      A lot of short term thinking and near future optimization

      2.0
      Jun 5, 2026
      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

      1
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