1.0
Dec 19, 2018
Current employee, more than 1 year
Cincinnati, OH
Recommend
CEO approval
Business outlook
Pros
Some people get to work from home
Cons
Too many programs to gather information for members. Expected to read through lengthy procedure manuals and workflows while on member calls. Takes too much time. Yet you have to keep your call time to around 7 minutes which is difficult due to inefficient systems. Salary doesn’t equate to difficulty of doing job. There is not one day where you don’t have a member being hateful to you.