Toxic, disorganized, not data driven - Senior Manager Transcarent Employee Review

1.0
Oct 13, 2025
Recommend
CEO approval
Business outlook

Pros

Mission driven people on the ground, in most teams.

Cons

The company reorgs every six months. Unlimited PTO is capped. Total lack of organization and pivots from the top cause constant chaos for your workload. Top heavy org, not data driven. Upper management decides something with little input from any of the teams. One person does the workload of 2-3 people. The most toxic start up I’ve ever worked for. One business unit almost completely turned over in my first year. The low pay on top is just a slap in the face. CEO said they would hire soon at a company meeting if we all just pushed through to get through a major company-wide milestone. People on multiple teams working overnights until we made it to goal. Did not hire. Positions on teams where people are leaving are not being backfilled. Smoke and mirrors. Upper management is not mission driven. They burn through human beings and don’t think twice.

avatar
Transcarent Response
7mo
Thank you for sharing your candid feedback and recognizing the mission-driven people across our teams. We understand that other aspects of your experience, particularly around organizational stability, workload management, decision-making processes, and compensation, did not meet your expectations. We appreciate your insights and are committed to actioning on employee feedback. If you are comfortable, we encourage you to connect with your HR Business Partner or reach out directly to JT (our CPO) to discuss additional specifics so we can work together to action.

Explore other reviews about Transcarent

5.0
Feb 11, 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive team and manager, got a lot of support and loved working there!

Cons

None come to mind right now

1.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Offers work from home in some areas

Cons

- Transcarent is unreliable and unstable and I fell for the CEO's emails, exclaiming "Our time is now!" and "We are positioned to make real change!" - Low pay for experienced industry professionals, refused to negotiate - Asks for employee input but can't handle receiving the information - Managers don't know how to run their departments which breeds confusion and miscommunication that ultimately gets put back on the employee - A PIP at Transcarent is heavy coaching and allows bad apples to keep contaminating the bunch - Going through layoffs like every 6 months. Despite being knowledgeable and a top performer, my position was eliminated without warning. I don't know the criteria for who was kept, but it seemed to favor tenure over talent - Their severance package was pathetic and embarrassing but they certainly patted themselves on the back for it. I almost feel sorry for HR for being forced to present it like it was generous

See reviews by: Helpful|Rating|Date|All