Lazy management, hostile workplace politics - Customer Service Representative TrakAmerica Employee Review

1.0
Sep 20, 2023
Recommend
CEO approval
Business outlook

Pros

My position has a flexible schedule

Cons

The work environment is hostile due to the toxic politics. Every manager has their own favorities, and employees have toxic and unhealthy competition among each other. The management is too lazy to do anything about this, and most of the managers are the perpetrators of this kind of terrible work and company culture.

Explore other reviews about TrakAmerica

5.0
Nov 30, 2024
Recommend
CEO approval
Business outlook

Pros

"Leadership and the incredibly talented individuals I work with each day. The openness and direct conversations between the executive team and staff. The willingness to promote staff when the display the ability to lead and manage. "

Cons

Compensation, specifically cost of living increases as well as the yearly increases in the costs of benefits. More scheduling flexibility in the work from home environment.

5.0
Nov 17, 2024
Recommend
CEO approval
Business outlook

Pros

TRAK is an exceptional workplace with a strong family-oriented culture. In my time here, I've been impressed by the supportive and collaborative spirit among the employees. The company truly values work-life balance, making it a nurturing environment for personal and professional growth. Proud to be part of this team!"

Cons

In my experience, TRAK consistently excels in all aspects of its operations. From its supportive work environment to its strong commitment to both client and employee satisfaction, the company sets a high standard in the industry. While there's always room for growth and adaptation in any business, I am currently not aware of any specific areas needing improvement. The company's proactive approach to both employee welfare and customer service is commendable, and I look forward to seeing how it continues to evolve and set benchmarks in the future.

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