Awful Leadership and management and a super Toxic Culture - Anonymous employee Toast Inc Employee Review

1.0
Feb 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At the moment, compensation here is okay in compare with other companies

Cons

- Stay away from the fintech department at all cost or Toast overall if you can - There are many low-level managers who have no idea what they are doing - Getting a promotion is extremely hard - To get noticed or advance, you must show off and lie even if you did nothing - Discrimination is visible everywhere despite claims of fighting it - HR & People Success are not your friend; never ever trust them - Senior leadership shows no respect for employees - Do not speak up; They will use it against yourself - You must be political, dishonest, and wear a mask to survive - Everyone only cares about their own career growth and there are many two-faced people here - People who only talk, with no knowledge, no code, and no real contribution are the ones who advance here

Explore other reviews about Toast Inc

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
1w
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
3.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

-it can be flexible just depending on who your manager is -well developed tams can be self sustaining and bring you to quota every month -nice perks like monthly stipends

Cons

-onboarding can be awful if you don't have the right person on your team -so many sales trainings and they don't always make sense

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