Tipico - Horrible environment, detrimental to career | Glassdoor.ca
Pros
  • "Tipico has a wonderful location, and very nice offices in the Portomaso Tower" (in 6 reviews)

  • "attention to work life balance and your welfare" (in 3 reviews)

Cons

Employee Review

Employee Review

Helpful (1)

"Horrible environment, detrimental to career"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - KYC Analyst in San Ġiljan (Malta)
Former Employee - KYC Analyst in San Ġiljan (Malta)
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Tipico full-time (More than a year)

Pros

- If you can keep your head down, you can get away with browsing social media and the web for about 2 hours a day, this is not really a pro.
- Paycheck is on time, but too low, Renting a studio apartment sets you back55-60% of your salary, good luck with that

Cons

- Everything, really, high staff turnover, Team leaders last 3 months on average
- No procedures, whatever procedures are written down is minimalist, god forbid you run into an edge case and have to ask
- Training does not deserve to be called training
- Abusive team leader, verbally, be prepared to face roll-eyes expression when asking reasonable questions
- Culture of fear and absolute micro management
- The verification procedure and the UI are disfunctional, compared to modern apps, this is unbelievable outdated. Same issues are never fixed
- Almost permanent mandated overtime aka management failure
- Desperately understaffed, try to take holidays while another co worker has holidays and see how that goes
- Upper management detached from the reality and severeness of technical debt, the workflow is very inefficient, the blame always goes to the innocent staffers.
- Mobbing by management in collaboration with HR, there are 2 honorable exceptions.
- Culture of backstabbing and throwing "friends" under the bus, the higher the job title, the more pronounced this issue shows
- Over-promising on training, totally under-delivering, you will not learn much here, you will do repetitive "monkey tasks" and do patchwork for the non functional software
- Minimalist behavior on assigned tasks by many, the motivated people will be fixing the mistakes of others and then turn minimalist themselves
- You suggest improvements, you will be greeted with hostility or inactivity, sometimes your ideas could be presented as someone elses.
- The minimalist attitude could have the root in an unrewarding salary(rumour has it, the new people get less salary!) or unrealistic KPIs
- I would never recommend this place to a friend
- No handshake , no eye contact on the day of leaving, after 2 years in the company.

Advice to Management

The management has exceptionally poor feedback handling, to the point that most of the staff avoids to even suggest improvements. If the management would know how the staff talks in private, they would fall out of their chairs. The point is, the management does not want any true feedback outside their comfort zone, they believe they know what they are doing. I strongly object.

Advice to HR, please stop posting fake 4 and 5 stars reviews, try to get to the root of the candid and horrendous reviews.

Tipico Response

27 Mar, 2019 – Group Human Resources Director

Thank you for taking the time to write a review. Whilst we appreciate that there have been some challenges over the last couple of years, there are however already a number of improvements which have... More

Other Employee Reviews

Other Employee Reviews

  1. Helpful (1)

    "Great Company Values and Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tipico full-time (More than 3 years)

    Pros

    The company values and the company culture you see advertised is actually true. C level and head of departments are the ones who push and lead by example of these values. Being part of Tipico means you need to work hard, but in return not only do you get benefits, you get personal growth and a chance to improve yourself everyday.
    Communication is good and management is always trying to ensure that the level of good communication is sustained.

    Cons

    Different departments need to work better together. However, this is common in most companies .

    Tipico Response

    16 Jan, 2019 – HR Marketing Manager

    Thank you for taking the time to leave your review of your experience with us.
    We really appreciate your constructive feedback. Thanks!


  2. Helpful (2)

    "Full of politics and people without knowledge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Tipico full-time

    Pros

    benefits, environment location and salary

    Cons

    full of politics and people without knowledge in crucial positions

    Tipico Response

    25 Mar, 2019 – Group Talent Acquisition Manager

    Thank you for sharing your experience with us.

    I am sorry to hear that it didn’t work out the way you expected. As we did undergo some big changes and expansion over the past years, we are doing... More

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