It was a great Company until the Corporate Monster took over - Technical Support TeleVox Employee Review

3.0
Aug 31, 2011
Recommend
CEO approval
Business outlook

Pros

Now a days its a good company to start out at, but you need to move on after a few years due to managements inability to promote within.

Cons

In my past 13 years I worked at Televox, I have seen many changes with the company, especially in growth. Televox was a great company to work for when it was privately owned until the year 2007. When West took over, I am sad to say it went a complete 180 degrees. West is destroying a company that so many people worked hard to get it where it is.

Explore other reviews about TeleVox

5.0
Jul 1, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people here are great people who care about the products and services we provide. They understand the challenges that exist in this type of corporate structure, with an umbrella company backed by private equity. They also understand the opportunities these challenges provide for personal and professional growth and those who embrace both stay and thrive.

Cons

The pros are also the cons. This is a perpetual start up type of environment and it's not for everyone. For those who love challenges and have self confidence to speak up because they are capable and know their worth, this is a great place to work. For those who need structure and predictability day after day, this is not the ideal place to work.

2.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

remote no traveling required potential commission

Cons

No real structure Constant hire / fire / rebranding / restructuring for repackaging company to sell. Never had a deal close or seen a customer happy long term. No real brand recognition when going up against market leaders. Outdated and overpriced tools and solutions in a constantly evolving industry where they have little to no footing. Hard to stay motivated

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