Conditions and communication not so great - Risk Specialist TP Employee Review

2.0
May 18, 2023
Recommend
CEO approval
Business outlook

Pros

Got a great, paid training from an excellent trainer. Other pro: they hire great people- my team was great.

Cons

Low salary. Internal communication poor. The HR department is oddly inaccessible, and managers don't seem to know why. Messages to them sometimes ignored. Onboarding contact disappeared too even though he said we would be available for questions via email. I got laid off and connection with the offboarding dept was also spotty and inefficient. Also, our work space was not prepared when we arrived. There was no place to store our belongings and didn't seem like it was going to a priority to solve that problem.

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TP Response
3y
We appreciate your review, at TP Spain we want to make sure that our employees are provided with a positive working environment. If you'd like to add more details/suggestions you ca send us an email to: employeeexperience.tpspain@es.teleperformance.es

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5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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