TELUS mobility: growth for you, if you want to put the effort in! - Team Manager TELUS Employee Review

4.0
Nov 30, 2008
Recommend
CEO approval
Business outlook

Pros

A company that offers a lot of different careers within the same organisation. High performance culture that will reward constant effort and respectful behavior. There are good benefits and performance bonuses. The executive leadership team is experienced and recognized all over the world for their competence, their strategy and corporate reporting. Also, I never worked in a better company in terms of the overall respect and cooperation that employees show to each other. It's surprisingly easy to talk honestly to your support person about how you feel and your career goals too. Everybody is working towards the same goal: excellence in client satisfaction & profitable growth!

Cons

As the organisation gets larger, there is sometimes heavier bureaucracy. Lots of forms to fill out for anything that you're looking for. Because the management also cares a great deal about investors & the share price, naturally, there is also very tight budget spending, and sometimes exciting projets will be pushed to the next year in the name of cost control.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

1
See reviews by: Helpful|Rating|Date|All