Awesome work culture! - Customer Service Representative Switchd Employee Review

5.0
Nov 23, 2022
Recommend
CEO approval
Business outlook

Pros

I've been working at Switchd for around a year and a bit more. During my time here, I've grown not only professionally but also personally. I've started university this year and they've changed my role to part-time and the experience has been good in terms of their flexibility. The workplace culture is like no other, we all get to be friends without ever surpassing boundaries. Super thankful to be working here!

Cons

Could be a bit intense and you might have to step out of your comfort zone at times as we're a growing business and any skill is useful. It is never bad to try new things though!

Explore other reviews about Switchd

3.0
Jan 20, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most people were amazing there and it could be fun.

Cons

Too much pressure and very little support. Commonly felt belittled. Bit of a toxic culture started to develop.

2.0
Mar 6, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Interesting and impactful work - Can work on a varety of project - Training is quite good for gurus and ops

Cons

- Many roles are being outsourced - Over half of recent hires don't make it past probation due to unrealistic expectations - Redundancies are often concealed under the guise of underperformance - Focus is on month to month sales, lacking forward vision

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