Don't work here. Period. - Client Services SureCall Employee Review

1.0
Jul 12, 2016
Recommend
CEO approval
Business outlook

Pros

They will entice you with fancy trips (that you still have to pay for) and there are some incentives for first line staff.

Cons

They promote family above anyone else, skilled or not. They lie and offer you "promotions" that never happen. They drive away good talent. They have you LIE TO CUSTOMERS but PREACH TRANSPARENCY. No one on the management team is accountable so you can expect to be someone's escape goat at some point. They will fire you without warning, or make life so miserable you want to leave. They will change your schedule without warning. They demand 24/7 availability. They will call you all hours of the day and night when they need something, regardless as to what you have going on in your personal life. The technology often does not work and it's virtually impossible to get support. Overall - this place is unbearable.

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SureCall Response
9y
If you have ever seen Margaret Heffernan's TED talk about 'Super Chickens' you would know the type of individual this person is. We have a great team at SureCall and there is always that bad apple in the bunch. But for every negative employee we are fortunate to get so many amazing people! Our people make our company, we are as great a they are!

Explore other reviews about SureCall

5.0
Mar 18, 2021
Recommend
CEO approval
Business outlook

Pros

Great co-workers, people, resources, pay, environment

Cons

Benefits, hours, facilities, environment, people

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SureCall Response
5y
Thank you for your feedback! Love to hear such great things from our tribe! Your professional and personal growth is always a key factor in your success at SureCall. We will take your comments and send them to the appropriate department for follow-up. Thank you for your continued dedication to SureCall and we are happy to have you as a part of the team! Please do not hesitate to send your feedback directly to info@surecallcc.com as your feedback is important to us
2.0
Apr 20, 2024
Recommend
CEO approval
Business outlook

Pros

Interesting work for a communications engineer CEO is a great CTO

Cons

CEO should be a CTO. He micromanages whether he knows what his talking about or not. Other than engineering, he doesn’t know what he’s doing. Blames everyone else for his mistakes. He’s very rude to employees.

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