Great Team however upper management needs reviewing - Retail Team Member Supercheap Auto Employee Review

2.0
Feb 10, 2023
Recommend
CEO approval
Business outlook

Pros

Team was great and always have your back. Staff discount is great.

Cons

- Higher up management (area managers and above) pushes unrealistic KPIs. - Whenever higher up comes for a store visit, store needs to be in immaculate condition to the point where its unrealistic for day to day operations. Additional team members will be working just to get the store up to scratch for this special occasion. Super unrealistic. - Training (via Yarno) is EXPECTED to be done outside working hours and without pay. This is illegal - Training is to be done via Yarno modules, however you will never get the time for it during working hours. When doing it outside hours, you will tend to skim through the modules as quick as possible as you aren't getting paid. - Lots of self learning required which is fine and will accumulate throughout the years - Working through Christmas is to be expected so blackout period - Stores aren't funded with team activities or Christmas parties. Very little bondship outside working hours

Explore other reviews about Supercheap Auto

5.0
Dec 7, 2022
Recommend
CEO approval
Business outlook

Pros

Development Opportunities thought my tenor

Cons

Sometimes some short hours but fairly flexible

5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Pros are certainly the fact that managers listen, they're very accommodating, if you ever need help or need to ask a question or anything they're always there to help, if they don't know the answer they'll find out for you, Discount between multiple industries is amazing (Macpac, BCF, Rebel and Supercheap Auto) even if you don't really go into the other places it's good to know you have it just in case, as well as for hotels and health, and even electronics, like Samsung products

Cons

Can't really find any cons, you do get the odd team Member who doesn't really want to work and will just stay on their phone all shift and complain

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Supercheap Auto Response
2w
Thanks so much for taking the time to share your experience with us- we really appreciate it, and it’s fantastic to hear you’d recommend Supercheap Auto. It’s great to know you feel supported by your managers and that the team environment is one where people are approachable and willing to help. That’s exactly the kind of culture we aim to build across our stores. We’re also glad you’re enjoying the team member benefits across our brands- it's something we’re proud to offer. We also appreciate your honest feedback around team engagement. Maintaining a positive and accountable team environment is important to us, and we’re always looking for ways to strengthen this through ongoing coaching, development and leadership support. Thanks again for your contribution and for sharing your insights.
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